Abstract: Artificial Intelligence and Machine Learning (AI/ML) models are increasingly criticized for their “black-box” nature. Therefore, eXplainable AI (XAI) approaches to extract human-interpretable decision processes from algorithms have been explored. However, XAI research lacks understanding of algorithmic explainability from a human factors’ perspective. This paper presents a repeatable human factors heuristic analysis for XAI with a demonstration on four decision tree classifier algorithms
Kara Combs, Mary Fendley, Trevor Bihl, "A Preliminary Look at Heuristic Analysis for Assessing Artificial Intelligence Explainability," WSEAS Transactions on Computer Research, vol. 8, pp. 61-72, 2020, DOI:10.37394/232018.2020.8.9
Kara Combs, Mary Fendley, Trevor Bihl. A Preliminary Look at Heuristic Analysis for Assessing Artificial Intelligence Explainability.
WSEAS Transactions on Computer Research. 2020;8:61-72. 10.37394/232018.2020.8.9