Abstract: Employee turnover has remained one of the major challenges for Albanian companies in recent years. It affects the functioning of organizations and the well-being of their employees. Despite extensive research aimed at understanding the explanatory mechanisms of employee turnover intentions to retain valuable employees for companies, the phenomenon persists. This study aims to investigate the effect of organizational justice on turnover intention by using job satisfaction as a moderator. Data was collected from companies in the telecommunications sector using a randomly selected sample of 275 employees to complete questionnaires. The findings indicate that procedural justice significantly influences turnover intention, whereas distributive justice does not have a statistically significant effect. Furthermore, job satisfaction does not moderate this relationship. These findings provide telecommunications company management with a clear understanding of how to improve human resource management practices to reduce employee turnover intentions.

Keywords: Organizational Justice, Procedural Justice, Distributive Justice, Job Satisfaction, Turnover Intention, Telecommunication sector, Human Resource Management

Pages: 1192-1200