International Journal of Applied Mathematics, Computational Science and Systems Engineering
E-ISSN: 2766-9823
Volume 7, 2025
Study of Critical Success Factors for Scrum Teams on Delivering IT Projects Success
Authors: ,
Abstract: Agile frameworks were introduced to tackle the rapid changing speed of technology and to accommodate for the change of demands of customers in IT projects. The most widely used agile framework in the IT industry is Scrum. Even though Scrum was designed to meet the demands of IT projects, data shows that the success rates of projects using Scrum are still low. The paper explores and evaluates the critical success factors that enable Scrum teams to deliver successful IT projects. Various Agile/Scrum success frameworks have been reviewed and extended. The research is through mixed method approach of qualitative and quantitative data from members that are currently working or have previously worked in a Scrum team. The findings show that non-technical factors such as creating a positive team environment are more important than technical factors such as the choice of technology that should be used. The paper also put an emphasis on the role that soft skills may have on the outcome of a project. It was found leadership qualities should be possessed by all individuals to some extent, but it may be more important for some roles compared to others such as the Scrum master.
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Keywords: Critical Success Factors, Scrum Teams, Project Management, IT Projects, Project Success, Agile, Project Factors, Project Management
Pages: 27-50
DOI: 10.37394/232026.2025.7.3