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Published Articles with Keyword: SERVQUAL
- Title: Service Quality Analysis of Banks in Rajasthan Post Financial Inclusion Program
Authors: Shailja Khanduri
Doi: 10.37394/23207.2021.18.40
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Published in WSEAS Transactions on Business and Economics, Volume 18, 2021 - Title: Examining the relationship between service quality and customer satisfaction in the public service. The case of Botswana
Authors: Phetogo Mosimanegape, Olumide Jaiyeoba, Chux Gervase Iwu, Cheneso Chekula-Mahama
Doi: 10.37394/23207.2020.17.57
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Published in WSEAS Transactions on Business and Economics, Volume 17, 2020