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Published Articles with Keyword: ITIL
- Title: Metrics for Performance Improvement in Organisations Using Scrum, ITIL and CMMI
Authors: Sussy Bayona-Oré, Marcos Hostos
Doi: 10.37394/232017.2022.13.12
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Published in WSEAS Transactions on Electronics, Volume 13, 2022 - Title: Proposal of a New Model for ITIL Framework based on Comparison with ISO/IEC 20000 Standard
Authors: Anel Tanovic, Fahrudin Orucevic
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Published in WSEAS Transactions on Systems, Volume 11, 2012