WSEAS Transactions on Environment and Development
Print ISSN: 1790-5079, E-ISSN: 2224-3496
Volume 16, 2020
Job Stress and Inscecurity Among the Employees in Food Delivery Services
Author:
Abstract: The growth of technology and change of lifestyle has led to the enormous growth of the food delivery services in the recent times. Food ordering through online is the way of ordering customers preferred food by using website of the restaurant or food delivery apps[14] One out of every four customer makes use of a food ordering app in their mobile which was revealed in recent study. Online food delivery created a new wave in the Indian food industry. Ordering food through online has created a strong reflection in people’s mind and multiple factors are attracted which includes purchase power of the people, awareness about upcoming trends, various payment options, widespread of internet access and offers and discount provided by the companies. The Delivery employees at startups such as Swiggy, Zomato and uber are earning good income by doing delivery of goods. In spite of salary the employees working in this sector are facing lot of problems and it leads to job stress. The job stress and insecurity of employees working in food delivery service has been considered for the study. Convenience sampling method has been used to collect data from 150 employees. The result reveals that working hours is the important factor which leads to stress.
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Pages: 708-717
DOI: 10.37394/232015.2020.16.73