WSEAS Transactions on Business and Economics
Print ISSN: 1109-9526, E-ISSN: 2224-2899
Volume 21, 2024
Critical Resilience and Sustainability Function Deployment
Authors: ,
Abstract: The paper introduces a novel tool, Critical Resilient and Sustainability Function Deployment (CRSFD), aimed at integrating management systems and enhancing business performance. CRSFD represents an advancement from the Quality Function Deployment (QFD) method. Its primary objective is to provide a comprehensive perspective on business key factors, emphasizing resilience and sustainability considerations. This approach enables the identification of organizational weaknesses and offers recommendations for improvement. Moreover, potential responses are meticulously assessed in terms of their costs and benefits, aiming to optimize the company's ability to maintain resilience and sustainability.
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Keywords: Integrated Management System, Key Performance Indicators, Quality Function Deployment, House of Quality, Resilient and Sustainable Development Goals, Total Quality Management, Continuous Improvement
Pages: 1001-1011
DOI: 10.37394/23207.2024.21.83