Organizational Context on Workplace Incivility and Turnover Intention

Authors: , , ,

Abstract: This study aims to investigate and analyze the role of organizational context on workplace incivility and turnover intention. The research sample was 120 employees who work at the company engaged in the service industry. Multiple regression analysis was used to test the research hypotheses. The results found that organizational context influences workplace incivility, which in turn increases turnover intention. As a consequence, it is important for the organization to enhance alertness towards the occurrence of the employees’ workplace incivility. Internalization and implementation of values of the organizational context can be utilized to manage employees’ work performance

WSEAS Transactions on Business and Economics, ISSN / E-ISSN: 1109-9526 / 2224-2899, Volume 17, 2020, Art. #38

PDF
DOI
XML
Cite
×
Citation Tools
WSEAS AMA
Dwi Novitasari, Asri Laksmi Riani, Joko Suyono, Mugi Harsono, "Organizational Context on Workplace Incivility and Turnover Intention," WSEAS Transactions on Business and Economics, vol. 17, pp. 387-396, 2020, DOI:10.37394/23207.2020.17.38
Dwi Novitasari, Asri Laksmi Riani, Joko Suyono, Mugi Harsono. Organizational Context on Workplace Incivility and Turnover Intention. WSEAS Transactions on Business and Economics. 2020;17:387-396. 10.37394/23207.2020.17.38
Copy to Clipboard
Citation copied to Clipboard

Certification

---