behavior in computers. Their second definition was
"the capability of a machine to imitate intelligent
human behavior." Artificial integration adoption in
Saudi Arabia is still in the infancy stage.
Consequently, it is problematic to determine the
accurate potential effects of Artificial intelligence on
firms and sectors. In most instances, the non-adopters
forms are likely to argue that they do experience
challenges when crafting the business case in terms
of Artificial intelligence. A close examination of the
early adopters of artificial intelligence generates vast
returns. For instance, there is the potential to
transform some business activities as well as the
potential to alter others. Most firms across the globe
are adopting artificial intelligence to reduce
operational costs in all production sectors. The
Coronavirus pandemic not only led to a downfall in
the stock market but also took a toll on businesses
internally. Employees lost jobs, took significant pay
cuts, and decreased labor production. If the pandemic
drags on for an extended period, it could cause
businesses not to recover from being shut down. The
pandemic has created mass fear and panic among
people.
Saudi Arabia has made diverse strides in making
sure that artificial intelligence is overly accepted by
businesses. However, there has been a slow
acceptance of AI by businesses due to a lack of clear
reforms of the dos and don’ts by the government.
This has in turn made many businesses lag on the
benefits associated with the use of AI. The entirety of
the adoption of AI from the results in the research
showed that the gap in the research makes it hard to
have adequate and relevant data regarding the use of
AI by businesses.
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DOI: 10.37394/23203.2023.18.4