Exploring Multimedia Tools in Italian Language Education:
Perspectives of Teachers, Educators and Adult Learners
PANAGIOTA KOUVELI1, ALEXANDROS GAZIS2,*, THEODOROS VAVOURAS1,3
1 School of Italian Language and Literature,
Aristotle University of Thessaloniki,
54124 Thessaloniki,
GREECE
2Department of Electrical and Computer Engineering, School of Engineering,
Democritus University of Thrace,
67100 Xanthi,
GREECE
3School of Humanities,
Hellenic Open University,
26335 Patra,
GREECE
Abstract: - Recently, numerous studies have examined the use of digital applications in language teaching for
both youth and adult education during and after the pandemic. Our study aims to identify the challenges faced
by adults and the motivations driving them to learn foreign languages. Also, we assess their ability to utilize
and benefit from modern technological advancements, especially in digital tools used in distant learning. The
responses of 106 adult participants were analyzed using the SPSS statistical program, revealing various factors
such as work development, personal interests, age, and individual characteristics unique to each participant.
The findings indicate that there are significant gaps in adult education that warrant further exploration in future
research, emphasizing the need for tailored approaches to address these unique adult learning needs.
Key-Words: - Multimedia tools, Italian language education, Teachers' perspectives, Educators' perspectives,
Adult learners, Language teaching, Practice of Education in Digital applications, Foreign
language learning Technological advancements in education, Adult education.
Received: March 11, 2024. Revised: September 14, 2024. Accepted: October 16, 2024. Published: November 19, 2024.
1 Introduction
The continuous technological development and the
demand for new skills in the workplace showcase
the importance of lifelong learning for adults, [1].
Adult education and training contribute to the
development of professional and social skills,
offering stability and opportunities for professional
and personal advancement in their lives through
participation in educational programs, [2], [3].
The use of computers in education can be
beneficial as an educational tool for both trainers
and learners alike. However, effective use of these
tools requires the careful selection, assessment, and
adaptation of the appropriate educational
applications and software. Modern studies have
shown that computers often facilitate learning, [4],
[5], but a lack of digital skills can hinder the
widespread adoption of educational software, [6],
[7]. Researchers are examining possible correlations
between cultural, social, and economic factors and
the acceptance of digital tools in the educational
process, [8]. Technology offers enhanced
possibilities for teaching and learning
multilingualism, supporting communication and
globalization. In particular, foreign language
education enhances trade relations and social
inclusion, as reflected in the Greece-Italy
relationship, [9].
The results of our research may help understand
both the motivations and constraints affecting
participation in distance education programs similar
to recent studies, [10], [11], [12], [13]. Specifically,
this research focuses on the impact of technology on
adult Italian language learning, investigating the
motivations and barriers faced by instructors and
learners. The practical contribution of this research
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DOI: 10.37394/232010.2024.21.17
Panagiota Kouveli,
Alexandros Gazis, Theodoros Vavouras
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lies in advancing language learning and creating
educational materials for adults, whether or not they
use digital tools.
More specifically, our study examines how
multimedia tools affect adult learners studying
Italian. We'll first build a foundation by looking at
existing research on digital learning applications and
how adults learn languages. Next, we'll delve into
the technical aspects, outlining our research
question, the technology used, the number of
participants, and how we'll analyze the data. By
exploring the motivations and challenges faced by
both teachers and learners, this research aims to
uncover how digital applications can improve
language learning and encourage lifelong learning.
Lastly, we analyze responses from 106
participants using a statistical program to identify
key factors affecting how well these tools are
received and how effective they are. Our study aims
to present our data analysis to assist future
researchers in developing better educational
strategies and materials, allowing adult learners to
achieve their Italian language goals.
2 Theoretical Framework
2.1 Literature Review
The evolution of computers from their initial
appearance to their current form is a remarkable
journey through the world of technology. This
evolution has revolutionized many areas, including
society, the economy, education, and science, [14].
While the benefits of integrating computers into
these fields are enormous, there are also significant
dilemmas. On the one hand, technology allows for
more efficient performance of daily activities and
facilitates progress in various domains. On the other
hand, concerns about issues such as privacy,
cybersecurity, and dependence on technology arise,
[15], [16]. Therefore, it is important to address the
challenges associated with its use. According to
multiple sources, [17], [18], [19], a teacher who is
unaware of the possibilities offered by Information
and Communication Technologies (ICT) risks
functioning as illiterate. ICT encompasses all
educational and cultural products and services that
involve the use of various media and can be
accessed through television or computers, [20], [21],
[22], [23], [24], [25], [26], [27]. The role of a
teacher must be to apply teaching methods and
combine them with modern technological tools,
ultimately aiming to design lessons that achieve the
best possible educational outcomes.
In the context of educational technology,
various software programs have been developed
over time to serve different educational objectives
and offer distinct capabilities. Among these, the
Dartmouth system enabled students to interact with
computers, [28], [29], while PLATO provided a rich
teaching environment featuring graphics and
feedback, [30], [31]. Additionally, the TICCIT
system facilitated controlled teaching through the
use of mini-computers and color television, [32],
[33], [34].
Since the emergence of Computer-Assisted
Language Learning (CALL) in the 1960s, [35], [36],
[37], there has been a growing focus on language
learning through specific programs. As technology
advanced, these programs were enhanced, providing
communicative and interactive exercises for
language teaching. Later, the advent of Massive
Open Online Courses (MOOCs) further promoted
user participation in learning by offering free
internet access and thus harvesting open learning
opportunities, [38], [39].
The use of technology has significantly
advanced the concept of distance education, offering
a variety of possibilities for teaching and learning.
Technological development has enabled learners to
study educational material individually, even
outside the traditional educational institution setting,
[40].
Furthermore, it is important to note the
advantages and disadvantages of distance education,
[41], [42], [43], [43], [44]. In modern e-learning,
[45], [46], communication occurs in real-time but
requires the simultaneous availability of
participants. In asynchronous tele-education,
learners have flexibility in attendance time but
cannot exchange information instantly, [47], [48],
[49]. Combining these two formats offers flexibility
and choices for participants. For distance learning to
be effective, certain conditions and criteria must be
met, [50], [51]. Both teachers and students need to
have access to the necessary technological tools and
be familiar with their use, as this plays a crucial role
in the success of distance learning.
When studying language learning, whether at a
distance or face-to-face, one should focus on various
theoretical frameworks. The Theory of
Behaviorism, [52], [53], suggests that language
learning is a matter of imitation and habit formation.
The Theory of Inheritance, [54], [55], [56], suggests
a genetic basis for language acquisition, supported
by the existence of a pre-existing apparatus in
humans. The Cognitive Theory presents language as
a product of cognitive abilities, [57], [58]. Finally,
the Theory of Epistemology, or Constructivism,
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[59], [60], emphasizes the role of the language
environment in the development of language skills.
2.2 Aims and Objectives
The present study investigates the Italian language,
focusing on its learning and the methods employed,
particularly the technological means and
applications that facilitate language acquisition. This
choice is influenced by the historical presence of the
Italian language in Greece since the Venetian and
Enlightenment periods, as well as the mutual
influences between Italian and Greek. There is
limited research in the international literature on the
learning of Italian as a foreign language and the
digital tools used in its acquisition. Considering this,
it is essential to briefly examine digital tool
applications for language teaching, which can be
divided into three categories:
a) practice exercise applications such as
Hot Potatoes
b) multimedia card applications that aid in
memory and vocabulary comprehension
c) material construction applications that
promote participatory teaching
As such, digital literacy is crucial for effectively
using these applications, allowing for flexible and
efficient problem-solving and information
management.
2.3 Digital Tools for E-Learning Foreign
Languages
Finally, online platforms and applications offer a
wide range of tools for learning Italian and other
foreign languages, each with its unique
characteristics and advantages, making them
suitable for different preferences and learning needs.
Here are a few notable examples:
Kahoot!: A popular learning platform that
offers fun games and quizzes that encourage
student participation and promote fun while
learning, [61].
Wordwall.net: A platform that allows users
to create a variety of games and activities
for language learning, providing ready-
made templates for easy use, [62].
Padlet: An information-gathering and
collaborative tool that allows students and
teachers to share content and collaborate on
learning efforts, [63].
ClassDojo: A platform that allows students
and teachers to share content and
collaborate on learning efforts, [64].
Babbel & Duolingo: popular apps that offer
structured language learning programs with
a variety of activities and games, [65], [66],
[67], [68].
Busuu & Rosetta Stone: companies that
offer language learning platforms with a
focus on audiovisual learning and the
development of listening skills, [69], [70],
[71], [72], [73].
Each application or platform has its advantages
and disadvantages and may be suitable for different
types of learners and educational environments. As
a result, choosing the right platform depends on the
learner's preferences, needs, and level.
2.4 MOOC and Multimedia Tools in
Education
The development of online digital education has
favored the development of a variety of platforms
and introduced important changes in the way we
perceive education. The development of Massive
Open Online Courses (MOOCs) is pushing changes
in the educational process as they promote openness
of learning. MOOCs contribute to almost unlimited
user participation through open access to the
Internet at minimal or no cost by promoting
collaborative learning. According to [74], there is a
need for continued research in the field of open
online learning to provide wider access to education
which can become "the property of every citizen of
the earth without racial, demographic, geographical,
economic and cultural barriers".
The use of multimedia in education, especially
in teaching a second foreign language, has
significantly evolved and become an integral part of
modern pedagogy. Over the years, multimedia
applications have effectively and dynamically
penetrated our educational systems. These
applications enable the combined use of images,
sound, and motion, offering comprehensive
educational experiences that significantly enhance
students' language skills through a coordinated
process involving multiple media.
Multimedia tools are pivotal in the teaching
process, providing dynamism and engagement in
lessons. According to various studies such as [75],
[76], [77], utilizing a diverse range of mediafrom
traditional print to advanced multimedia computer
toolscontributes to successful language
instruction. Teachers continuously strive to update
and diversify their teaching methods, integrating
various media to create an enriched learning
experience. Furthermore, the combination of
multimedia with interactive elements (interactive
multimedia) fosters the development of analytical
and reading skills through multisensory
engagement. As a result, this integration of these
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elements not only aids in the understanding and
memorization of knowledge but also encourages a
deeper, more engaging learning process.
2.5 Multimedia Tools in Education:
Hypertext
The concept of hypertext is intricately linked to
multimedia, referring to a system of hyperlinks
connecting words, phrases, graphics, and other
elements within a text. Hypertext activates a linking
mechanism designed to reveal new information and
facilitate the sharing of documents among users,
regardless of their location. This capability enhances
the dynamic and interconnected nature of
educational content. Specifically, the hypermedia
function extends the capabilities of hypertext by
allowing users to navigate seamlessly from one
piece of information to another, even when these
pieces are stored on different media. This
functionality not only enriches the user experience
but also broadens the scope of accessible
information.
According to the study, [78], [79], hypertext is
particularly valuable for accessing information
rather than for direct instruction. This suggests that
while hypertext and hypermedia are powerful tools
for exploring and retrieving information, they are
most effective when used in conjunction with other
instructional methods to provide a well-rounded
educational experience.
2.6 Theory of Adult Education
Undoubtedly, adult education has significantly
intensified the direct integration of multimedia into
the teaching process, attracting adult learners
through its engaging presence. According to [80],
[81], [82], [83], adult education encompasses any
planned learning activity undertaken by individuals
beyond the juvenile stage of education. These
individuals aim to develop their skills, enrich their
knowledge, and improve their technical and
vocational training. As such, they contribute to their
comprehensive personal, social, economic, and
cultural development.
The primary factors driving adults to engage in
lifelong learning, which is synonymous with adult
education, include job and economic instability.
This contrasts with the motivations of continuing
unfulfilled formal education and pursuing personal
improvement. In the mid-1990s, the Adult Learning
Theory, or Andragogy, was developed by [84],
focusing on how adults learn differently from
children, [85]. This theory was followed by
Education for Social Change model which
emphasizes critical reflection and exploring central
themes through dialogue between instructors and
learners, [86], [87], [88], [89].
Additionally, Jack Mezirow's Transformative
Learning Theory stresses the importance of
structuring adult learning and understanding the
processes of perceiving and interpreting
experiences, [90], [91], [92]. These theories
collectively highlight the distinct nature of adult
learning, emphasizing the need for a reflective,
experiential, and transformative approach facilitated
effectively through multimedia integration.
In addition, it is essential to emphasize the
unique characteristics of adults that significantly
influence their education. Notably, studies, [93] and
[94], observe that "the cognitive or social behavior
of individuals is not independent of the educational
and social systems in which they operate and is also
influenced by learning and social personal
experiences." This means that adult learners bring a
wealth of life experiences and established cognitive
frameworks to the educational environment, which
shapes their learning processes.
Given these characteristics, teachers and
educators must be particularly attentive and
insightful, considering the distinct needs and
expectations of adult learners, which differ
markedly from those of children. This showcases
the need to foster an environment of trust and
mutually respectful communication during each
course/session. Teachers should be flexible and
adaptable in their teaching methods to align with the
preferences of their adult students.
According to the theories of transformative
learning and social change, the teacher's role should
be multifaceted. They should function as:
1. The Animator: engaging and motivating
students through dynamic and interactive
methods
2. The Educator: providing knowledge and
facilitating learning through structured yet
flexible approaches
3. The Shaper of the Educational Process:
guiding and adapting the educational
experience to meet the evolving needs of
adult learners
Finally, teachers need to evaluate their students
appropriately, ensuring that assessments are fair and
reflective of the learners' progress and
understanding. Additionally, teachers should
continuously evaluate and develop their skills
through professional development programs. This
self-evaluation and commitment to ongoing training
ensure that they remain effective and responsive
educators, capable of meeting the diverse needs of
adult learners.
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3 Technical Framework
3.1 Research Hypothesis
Our case study investigated the following research
questions:
1. Views on Digital Learning Applications: what
are the perspectives of both teachers and adult
learners regarding the use of digital educational
applications?
2. Distance Education and Technology: how do
teachers perceive the use of digital educational
applications specifically in distance learning
environments?
3. Cognitive Impact: to what extent and in what
areas do digital educational applications
enhance the cognitive abilities of adult learners?
4. Challenges and Demographics: what problems
do adults face when using digital educational
applications, and how do these challenges
correlate with their demographic characteristics
(e.g., economic background, education level,
age)?
5. Foreign Language Learning Preferences:
what are the preferred learning methods and
motivations of adult learners when studying a
foreign language, and how do these preferences
correlate with their demographic characteristics
(e.g., economic background, education level,
age)?
3.2 Technical Contribution
This paper presents original research as our case
study’s results are collected directly from a
specifically designed questionnaire, ensuring that
the data are unique and not derived from any other
sources. The questionnaire was crafted with the
design principle to be simple and comprehensible to
all participants, adhering strictly to ethical
guidelines and ensuring the preservation of personal
data.
The survey employs a combination of
qualitative and quantitative research methodologies.
While the research primarily focuses on qualitative
aspects, the collected data have been quantified and
analyzed using the statistical software SPSS to
enhance the robustness of the findings. Lastly, a
questionnaire created in Google Forms was initially
shared and this tool served as the methodological
tool for this research.
The objective of our study was to gain insights
into the experiences and opinions of both teachers
and learners regarding the use and application of
Information and Communication Technology (ICT)
in the process of learning the Italian language. This
dual approach provided a comprehensive
understanding of the impact and effectiveness of
ICT in language education.
3.3 Sample Size
The sample for this study consisted of 106
participants, selected randomly. The survey
included 25 questions and was conducted over
approximately a month. While 107 participants
initially engaged with the survey, one participant's
responses were excluded because they did not
complete the questionnaire before it was closed.
Moreover, it is worth stating that participants
generally answered all the questions, except one
question that was left unanswered by four
participants. This particular question pertained to
the level of language proficiency, likely because
these participants did not have a certified level in
the language and were still in the learning stage.
Remarkably, all participants completed the
questionnaire, which is uncommon as there is often
a drop-off towards the end of lengthy surveys due to
respondent fatigue. To avoid this, no answers were
set as compulsory, allowing participants the
freedom to submit the questionnaire without
answering all questions. This approach proved
effective, as it minimized the perception of the
survey being tedious, resulting in nearly complete
responses from all participants, aside from the
aforementioned question left unanswered by four
individuals.
3.4 Data Mining and Analysis
Looking at our sampling demographic data, it is
evident that the majority of the respondents were
women, comprising 83% (88 participants), while
men constituted 17% (18 participants). This
distribution highlights a shift from the traditional
stereotype that technology use was predominantly
associated with men. It suggests that the integration
of ICT in classrooms has reduced gender disparities
in technology usage.
Regarding occupation, the participants are
categorized as follows: 36 are civil servants, 28 are
freelancers, and 17% (9 people each) are either
unemployed or students. Additionally, 6 participants
fall into the "other" category. This distribution
underscores the importance of focusing on digital
environments for teaching and learning Italian, as
these environments cater to a diverse range of
professional backgrounds.
In terms of age, the distribution is as follows:
Ages 18-29: 27 participants
Ages 30-41: 25 participants
Ages 42-53: 43 participants
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Ages 54-65: 11 participants
Given the wide communicative range, we
correlated age with the motivations and barriers that
influence adults' use of technology in learning
Italian. These correlations provide valuable insights
into how different age groups interact with and
perceive the use of ICT in language learning. The
results of our study, which include these
demographic correlations, are presented respectively
in Figure 1 and Table 1 (Appendix).
Fig. 1: Responses to the question: “What problems
do adults face while using digital applications and
the technology in general?”
3.4.1 Correlation between Age Technical
Issues
It might be expected that older generations would
report more difficulty using ICT, but our findings
indicate that individuals under 29 years old also
experience significant challenges with digital media.
This is truly surprising given that this younger
generation is generally well-versed in digital
technologies. In addition to these difficulties, this
age group cites concentration problems as the
second most significant factor hindering their
learning improvement. Interestingly, none of the
participants in the 54-65 age group consider a lack
of concentration to be a barrier to learning a foreign
language. One possible explanation for this
discrepancy involves the design and functionality of
most learning platforms. These platforms often have
limited graphical and interactive capabilities
compared to the sophisticated applications that the
18-29 age group uses daily.
Consequently, the younger generation's
expectations are not being met by the current
educational technologies, leading to dissatisfaction
and perceived barriers in their learning process. This
mismatch between user expectations and the
features offered by learning apps highlights the need
for software developers to create more engaging and
visually appealing educational tools that align with
the preferences and habits of younger users (Figure
2).
Fig. 2: Correlation between Age Technical Issues
to the sample size
3.4.2 Correlation between Motivators
Educational Background
Taking into account the educational background of
the participants, we observe the following
distribution:
Higher education graduates: 45.51%
Postgraduate degree holders: 38.47%
Secondary education graduates: 10.37%
Doctoral degree holders: 4.71%
Other: Below 1%, with no specific details
provided
This data was analyzed to understand the
motivations that led participants to undertake Italian
language learning and to determine whether their
previous educational experiences influenced this
decision.
The analysis of this graph addresses one of the
key research questions: what are the main reasons
that drive adults to learn a foreign language? This
means that our question suggests that individuals
with higher educational backgrounds are more likely
to pursue further language education.
This could be attributed to several factors:
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1. Career Advancement: higher education
and postgraduate degree holders may seek
to enhance their professional qualifications
and marketability
2. Intellectual Curiosity: individuals with
extensive educational backgrounds might
have a greater inclination toward continuous
learning and intellectual enrichment
3. Cultural Interests: exposure to diverse
cultures during higher education can inspire
language learning
4. Academic Requirements: doctoral and
postgraduate students may need additional
languages for research purposes
The motivations set were:
a) professional development
b) interest in learning
c) improving communication skills
d) developing social contacts
e) educational preparation
f) pursuing social stimuli
Overall, the educational background variable
plays a significant role in shaping the motivations
for learning a foreign language, as evidenced by the
high percentages of participants with advanced
degrees. This analysis highlights the importance of
catering to the specific needs and motivations of
adult learners in educational programs as presented
in Figure 3.
Fig. 2: Responses to the question: “What problems
can an adult face when learning a foreign language”
From Figure 3, it is evident that the problems
faced by participants in learning Italian are varied
and their responses exhibit considerable dispersion.
No single issue overwhelmingly dominates, but
several significant concerns are apparent:
Reduced memory levels: identified by 25
participants
Low self-esteem and self-rejection:
reported by 23 participants
Reduced ability to memorize and imitate
sounds: noted by 23 participants
These issues are prevalent among a significant
portion of the participants, indicating that memory
and self-perception challenges are common
concerns.
Other factors such as language anxiety and
systematic errors were also mentioned but have
been reported in previous surveys and do not appear
to be major causes for concern in this study.
However, they still contribute to the overall picture
of the challenges faced by adult learners.
When comparing these issues with inhibiting
factors, common themes emerge:
Stress: a major factor affecting adult
learners, contributing to various learning
difficulties
Lack of time: many adults struggle to
balance learning with other responsibilities,
leading to insufficient study time
Insecurity: feelings of inadequacy or fear
of failure can hinder the learning process
These common denominatorsstress, lack of
time, and insecurityunderscore the need for
supportive and flexible learning environments that
can accommodate the unique challenges faced by
adult learners. Addressing these factors can help
mitigate the impact of the identified problems and
facilitate a more effective and enjoyable language-
learning experience.
3.4.3 Correlation between Technological Tools
Used Digital or Online Teaching
Sessions
Our analysis findings are presented in Figure 4.
Specifically, it is notable that the high ranking of
YouTube, with 70% of participants using it for
foreign language teaching, underscores the
significance of video as a multimedia tool in the
learning process. YouTube's popularity suggests that
learners value the diverse range of educational
content available on the platform, including
language tutorials, cultural immersion videos, and
authentic language materials. Zoom, with a usage
rate of 68%, holds a similar position in popularity.
Its presence highlights the increasing importance of
virtual classrooms and online collaboration tools,
especially in light of recent global events that have
accelerated the adoption of remote learning.
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Compared to other research findings, YouTube
emerges as the most utilized teaching tool for
foreign language learning, thanks to its vast library
of educational resources. Similarly, Duolingo's
popularity is notable, with over half of the
participants reporting its use. Duolingo's gamified
approach to language learning and accessibility
across various devices likely contribute to its
widespread adoption among learners.
In contrast, Busuu appears to have been used
less frequently by participants. This could be due to
factors such as limited awareness or perceived
effectiveness compared to other language learning
platforms.
Overall, these findings highlight the importance
of leveraging multimedia tools like YouTube and
interactive platforms like Duolingo in language
education. These tools offer engaging and accessible
ways for learners to practice language skills and
engage with authentic language content, ultimately
enhancing the learning experience.
Fig. 3: Usage of e-digital tools, platforms, and
online video-sharing platforms
3.4.4 The Main Question: “Which Digital Tool
Did you use to Learn Italian”
The finding that 37% of participants use different
digital tools not mentioned in the questionnaire
underscores the diverse landscape of educational
technology available to learners and instructors.
This flexibility allows individuals to tailor their
learning experiences to their specific needs and
objectives, highlighting the adaptability of digital
tools in supporting various learning styles and
preferences.
While the distribution of answers for commonly
known tools appears evenly spread, the lesser-
known tool Padlet may not be as widely recognized
among participants. This discrepancy can be
attributed to the vast array of digital tools available,
each with its unique features and functionalities.
Learners and instructors may gravitate towards tools
they are familiar with or those that align closely
with their preferred teaching or learning methods.
The use of various digital tools reflects the
evolving nature of education in the digital age,
where educators and learners have access to an
abundance of resources to enhance teaching and
learning outcomes. Ultimately, the key takeaway is
that learners and instructors are leveraging a diverse
range of digital tools to create engaging and
effective learning experiences tailored to their
individual needs and preferences.
4 Conclusion
In conclusion, the responses from the 106
participants affirm that the learning process has
undergone a significant transformation, with
multimedia software playing a decisive role in this
change. This aligns with the European Union's
objective of ensuring quality assurance in the
education and training sector. The widespread use of
audiovisual media and the combination of different
digital tools and platforms, whether for distance
learning, self-learning, or autonomous learning, are
evident from the participants' answers.
Interestingly, issues such as insufficient
knowledge of digital educational tools were not
necessarily tied to age, as younger participants faced
challenges in this regard more so than older adults.
Similarly, lack of concentration was identified as a
barrier mainly by younger participants, while older
participants did not perceive it as such. Overall,
participants expressed cautious optimism rather than
outright negativity towards the use of ICT in
education.
The findings suggest that various tele-education
and practice platforms contribute to the use of
audiovisual material and images, aiding learners
with diverse needs and improving overall
concentration. Practical issues such as internet
connectivity and equipment pose challenges,
indicating that the integration of digital platforms is
still in its early stages.
Regarding motivations for learning a foreign
language, the desire for professional and social
development emerged as the primary motivation,
followed by self-improvement and interest. The
analysis underscores the importance of aligning the
application of digital educational tools with learners'
needs and preferences, with active participation
from both learners and educators.
In essence, the research highlights the
importance of accessible knowledge for collective
and personal development, emphasizing the role of
technology in facilitating inclusive and effective
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION
DOI: 10.37394/232010.2024.21.17
Panagiota Kouveli,
Alexandros Gazis, Theodoros Vavouras
E-ISSN: 2224-3410
146
Volume 21, 2024
learning experiences across diverse contexts and
demographics.
Lastly, as for future research, it would be
valuable to delve deeper into the specific challenges
faced by different age groups in utilizing digital
educational tools, as well as to explore strategies for
addressing these challenges effectively.
Additionally, investigating the long-term impact of
multimedia-based language learning interventions
on language proficiency and retention rates could
provide valuable insights into the efficacy of such
approaches.
Declaration of Generative AI and AI-assisted
Technologies in the Writing Process
During the preparation of this work the authors used
Grammarly for language editing. After using this
service, the authors reviewed and edited the content
as needed and take full responsibility for the content
of the publication.
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WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION
DOI: 10.37394/232010.2024.21.17
Panagiota Kouveli,
Alexandros Gazis, Theodoros Vavouras
E-ISSN: 2224-3410
153
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APPENDIX
Table 1. Statistical analysis to the responses to the question: “What problems do adults face while using digital
applications and the technology in general?”
What problems do adults face while using digital applications and the technology in general?
Inability to use
Information and
Communication
Technologies due to
insufficient knowledge
Difficulty in
Concentrating
on a task
Difficulty in
usage and
application
navigation
Total
Age
18 - 29
Sample Size
14
6
5
27
% within this Age Range
51.9%
22.2%
18.5%
100.0%
30 - 41
Sample Size
12
4
4
25
% within this Age Range
48.0%
16.0%
16.0%
100.0%
42 - 53
Sample Size
17
9
9
40
% within this Age Range
42.5%
22.5%
22.5%
100.0%
54 - 65
Sample Size
5
0
4
10
% within this Age Range
50.0%
0.0%
40.0%
100.0%
Total
Sample Size
40
19
22
102
% within this Age Range
47.1%
18.6%
21.6%
100.0%
WSEAS TRANSACTIONS on ADVANCES in ENGINEERING EDUCATION
DOI: 10.37394/232010.2024.21.17
Panagiota Kouveli,
Alexandros Gazis, Theodoros Vavouras
E-ISSN: 2224-3410
154
Volume 21, 2024