Prospective Teachers, Generic Skills, and Student Community Service
Program: A Case Study in the Indonesian Context
MUHAMMAD BASRI1*, SUPARMAN ARIF1, HERYANDI2, RISMA MARGARETHA SINAGA3
1Department of History Education
Faculty of Teacher Training and Education
University of Lampung, INDONESIA
2Faculty of Law
University of Lampung, INDONESIA
3Postgraduate Program in Education and Social Sciences
University of Lampung, INDONESIA
Abstract: - Many papers have been published in recent years describing prospective teachers' generic and
teaching skills. However, to our best knowledge, little is known about how they acquire and apply these skills
in real-life situations outside of the classroom, among communities through student community service
program in particular. In other words, because empirical evidence in the literature has failed to recognise the
implementation of prospective teachers’ generic skills among communities, the question on this topic remains
open. Therefore, our purpose was to explore and describe prospective teachers’ generic skills when taking part
in a community service program. This study is qualitative in nature, with a total of 150 students consisting of
100 females (67%) and 50 males (33%) enrolled at the Faculty of Teacher Training and Education in a public
university in Indonesia participating by adopting a questionnaire and audio-recorded interviews for data
collection. The data collected through questionnaire were analyzed using descriptive statistics, while the
information collected through the interviews was evaluated and interpreted using content analysis through
coding classification and theme or pattern identification, with the goal of providing thorough descriptive
interpretations of social phenomena. The findings reveal that the prospective teachers under investigation
strongly agree and agree that community service program has benefited them personally, socially, and
professionally, as well as improved their generic skills. They could develop their generic skills while
participating in a student community service program. The findings of this study provide clear evidence that
generic skills and the development of these skills are deemed important by students enrolled at teacher training
and education. Based on the findings, the implications and limitations of this present study with several
suggestions for future research are also discussed.
Key-Words: - Community, education, teachers, social development, environment, social sciences
Received: April 6, 2021. Revised: November 12, 2021. Accepted: December 12, 2021. Published: January 9, 2022.
1 Introduction
Numerous articles have been published in recent
years describing the generic and teaching skills of
future or prospective teachers. Prospective teachers
here refer to students taking a major in teacher
education with the aim of becoming a teacher in the
future. The higher education institution (HEI)
organising the teacher training program is required
to equip their graduates with skills and
competencies in line with the challenges of the
twenty-first century. Therefore, not only are they
equipped with theoretical aspects of teaching and
learning, but also the practical ones. In addition,
they should also be equipped with generic skills to
succeed whatever career may take them in the
future. In so doing, They will be more prepared for
employment once they graduate [1] from the teacher
training program.
Generic skills are transferable that are part of a
set of skills that increases an individual's
productivity. Thus, they improve an individual's
general employability by improving their ability to
adapt, learn, think autonomously, make wise
judgments, and cope with changes in technology.
These skills are added value [2]. With this in mind,
HEIs have realised the need of providing their
students with skills that are in demand by industries
[3], [4].
It is generally accepted that HEIs should pay
more attention to their students' learning demands
and be completely responsible for their students'
employability after graduation [3]. Findings in the
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DOI: 10.37394/232015.2022.18.9
Muhammad Basri, Suparman Arif, Heryandi,
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literature suggest that generic skills are now widely
recognised as significant outcomes of university
education and are included in almost every
curriculum, aiding students in the acquisition not
only of knowledge but also generic skills and
personal qualities [5]–[7].
Moreover, the Organization for Economic
Cooperation and Development (OECD) emphasises
that HEIs contribute to socio-economic
development through four major missions, including
human capital formation, knowledge base
construction, knowledge dissemination and
utilisation, and knowledge maintenance [8]. This, of
course, is in line with the role of HEIs to engage
with communities [3], [9]. Community service-
learning has been identified as an effective method
for instilling generic skills in students [10]. They
further emphasise that student community services
program (Indonesian: Kuliah Kerja Nyata/KKN)
gives a variety of chances for developing graduate
qualities in areas such as “citizenship,
employability, resilience, problem-solving, and self-
motivation” [10, p. 111].
Despite the fact that policymakers, researchers,
and educators have paid special attention to generic
skills, to our best knowledge, little is known about
how students acquire and apply these skills in real-
life situations outside of the classroom, among
communities through student community service
program in particular. In the classroom setting, for
example, separate courses have been taught to teach
generic skills or the generic skills have also been
trained and integrated within course subjects [11].
However, because empirical evidence in the
literature has failed to recognise the implementation
of prospective teachers’ generic skills among
communities, the question on this topic remains
open. Therefore, our purpose was to explore and
describe the prospective teachers’ generic skills
when taking part in community services.
2 Literature Review
2.1 Prospective Teachers and Teacher
Training Program
Indonesia has adopted important policy reforms to
promote education over the last 15 years. A
constitutional mandate to spend 20% of the national
budget on education, decentralising some education
tasks to the district and school level, and enacting
the Teacher Law in 2005 are just a few examples. In
other words, communication with local governments
is required to ensure the distribution of quality
education [12]. Therefore, HEIs, especially those of
Teacher Training Colleges (Indonesian: Lembaga
Pendidikan Tenaga Kependidikan/LPTK), play an
important role to make their graduates, who are
prospective teachers at the school level, move
forward.
Since the enactment of the Teacher Law in 2005,
educators have considered this as a vital stage in the
process of improving teacher quality through
teacher education programs, with new teacher
competencies, such as pedagogic, personal, social,
and professional being presented. This law
recognises teaching as a professional occupation,
requiring teachers to be certified as such [13].
However, teacher quality is a key educational issue
in Indonesia that has been a central focus for years
[14]. Therefore, one of the most significant
components of a teacher education program is
teaching practice, aimed at giving prospective
teachers real-world, context-based experiences with
a set of information, attitudes, and abilities that
might help them attain four teacher competencies
[13].
2.2 Generic Skills
According to National Skills Task Force (2000 as
cited in [2], generic skills refer to skills that can be
applied to a wide range of multiple roles.
Communication, problem-solving skills, teamwork,
IT abilities, number application, and the ability to
increase personal learning performance are all
examples of important skills. They also comprise
reasoning skills, work scheduling and diagnosis,
work process management skills, visualising output,
working backwards for forward planning goals, and
operation sequencing. As stated by [11], [15],
generic skills are the prerequisites for students to be
able to compete in society, education, and the
workforce once their education is over. In other
words, not only field-specific skills, e.g. vocational
or professional skills, are required as occupational
requirements, but also generic, e.g. social skills,
problem-solving skills, knowledge acquisition skills,
and organising skills [16], [17].
The generic skills include communication,
improving own learning and development,
information technology, management, numeracy,
organisation of work, problem-solving, and team
working [2]. It is also reported that generic skills
include basic skills, teamwork, thinking skill,
problem-solving, personal quality, technological
skill, information management skill,
entrepreneurship skill, leadership skill, and lifelong
learning skill [1].
In addition to the development of generic skills
in academic settings, these skills can also be
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Muhammad Basri, Suparman Arif, Heryandi,
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developed in non-academic settings [6]. Thus,
learning and interacting with the environment are of
importance for university students [6], [18] to equip
themselves in the workplace once graduation.
Experiential learning, peer interactions, and other
learning activities have all been found to be
effective in the development of generic skills [19],
[20].
2.3 Student Community Services Program
in Higher Education Institutions
HEIs in Indonesia are required to implement the so-
called Tridharma of Higher Education activities,
including teaching, research, and community
services [21]. Academics or university teachers are
responsible for carrying out these three activities
each year. In addition, university students are also
required to conduct community services during their
undergraduate studies through student community
services program. It is experiential learning that
allows students to participate in real-world activities
outside of the classroom [22], [23] and into a
socially and culturally diverse context through civic
involvement responsibilities [24], [25]. It is also an
approach for bridging the gap between HEIs and
society by enhancing student civic involvement and
reducing the distance between HEIs and
communities [26], [27].
The student community service program is
reported to have positive impacts on the
development of students’ academic, ethical, social,
and personal domains [22], [28]–[31]. This, of
course, is in accordance with HEIs' responsibilities
in community engagement [3], [9]. Students can
gain generic skills through community service
learning, which has been proven to be an effective
practice [10]. Community service provides a range
of opportunities for students to build their skills
such as "citizenship, employability, resilience,
problem-solving, and self-motivation" [10, p. 111].
3 Methods
3.1 Participants
A total of 150 students consisting of 100 females
(67%) and 50 males (33%) enrolled at the Faculty of
Teacher Training and Education in a public
university in Lampung, Indonesia, took part in the
current study. They were between the ages of 21 and
23, with an average age of 21.5 years. They majored
in Social Sciences Education (38 participants),
Natural Sciences Education (42 participants),
Language and Arts Education (44 participants), and
Educational Science (26 participants). Figure 1
below illustrates the participants of the current
study.
Fig. 1: Participants taking part in the study
They participated in a student community service
program in rural areas in five regencies, including
Tanggamus, Pringsewu, Pesawaran, South
Lampung, and Central Lampung, with 50 of them
taking part in January 2020 and 100 in July 2020 In
the five regencies, this study was done through
intensive contact with participants under
investigation in a natural context, with key
informants purposefully invited to take part in this
study. Below is the map showing the administrative
divisions of the Lampung province where the
participants conducted their community service.
Fig. 2: Administrative divisions of Lampung
Province, Indonesia
Source: [32]
The student community service program is a
compulsory course with three credits for
undergraduate students. Students taking part in this
course live with the community for 4 8 weeks,
using a multidisciplinary and local community
approach to help local people solve their problems.
Although, due to a lack of resources, community
service cannot have a significant impact on the
students' values and cognitive development [33],
however, the limited experience can help them think
10
28
16
26
14
30
10 16
0
10
20
30
40
January 2020 Period July 2020 Period
Social Sciences Natural Sciences
Language and Arts Educational Sciences
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Muhammad Basri, Suparman Arif, Heryandi,
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about obligations and opportunities for service, as
well as people in need of social services. In other
words, this program helps them increase their
empathy and care, instil personality values,
incorporate science and technology into
collaborative and interdisciplinary projects, and so
forth [33], [34]. As reported, their real-world
experience can help them acquire sustainability
skills [35].
3.2 Instruments and Data Analysis
This study adopted a qualitative approach, using a
four-point Likert scale questionnaire and audio-
recorded interviews for data collection [36]. The
questionnaire consisted of nine statements aimed at
eliciting responses from prospective teachers
regarding their perceptions of how the community
service program aided in the development of their
generic skills. It was pilot-tested to check that the
directions and statements were concise, clear, and
intelligible [37]. Additionally, it was intended to
examine the questionnaire's design and
appropriateness for the participants, as well as to
ensure that it could accomplish the aim of the
research [38]. The data collected through the
questionnaire were analyzed using descriptive
statistics [39], while the information collected
through the interviews was evaluated and
interpreted using content analysis through coding
classification and theme or pattern identification
[40], with the goal of providing thorough descriptive
interpretations of social phenomena (Tesch 1991 as
cited in [41]. The coding classification or theme
pattern identification was based on generic skills
proposed by [2]. The collected data were then
confirmed by reporting back to the key informants
and triangulating them with the data collection
procedures and informants to validate the
authenticity and accuracy of the information. The
so-called triangulation is an almost mandatory
procedure for clarifying findings [36].
4 Results
This study was aimed at exploring and describing
the prospective teachers’ generic skills when taking
part in a student community service program. In
addition to helping communities, prospective
teachers also carried out their work programs at
schools where they took part in the community
service program by teaching school students.
Regarding the generic skills during the
community service program, at the beginning, the
prospective teachers were asked about their views
on the benefits of student community service
program for the development of their generic skills.
All of them stated that the program provided them
with personal, social, and professional benefits.
Figure 3 shows the evidence of the benefits.
Fig. 3: Participants’ perceptions on community
service program
Figure 3 above illustrates the frequency and
percentage of the participants showing either
agreement or disagreement on the benefits of the
community service program. It is apparent that
overall all student participants strongly agree that
the community service program they took part in
has provided them with personal, social, and
professional benefits (100%). Turning to generic
skills, it can be clearly seen that communication,
work organization, problem solving and teamwork
skills have an almost similar pattern, with
communication skills having 147 participants
(98%), followed by work organization and problem
solving skills with 148 participants (98.7%,
respectively), and teamwork skills with 150
participants (100%). In addition, managerial
abilities, IT skills, and own learning and
development also receive an almost similar pattern,
ranging from 125 135 participants (83% 90%).
Numeracy skill has the fewest frequency, with only
120 participants (80%).
In addition, the responses of the interviews were
coded into generic skills as stated by [2] (excerpts
of translated statements with emphasis added) as
follows.
150 147
135 133 125 120
148 148 150
03
15 18 25 30
2 2 0
0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 00
20
40
60
80
100
120
140
160
Strongly agree Agree
Disagree Strongly disagree
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4.1 Communication
In terms of communication, all prospective teachers
state that their communication skills have
significantly improved. Here are the excerpts of
translated statements with emphasis added.
My team and I always communicate our work
programs, both school-based or community-
based, to the local people. We always try to
convince them. (Student 8)
I have a close interaction with local people. This
is real life. (Student 24)
When there were a few people rejecting my work
program, I was finally able to negotiate with
them. My work program ran very successfully.
This was a fantastic experience. (Student 33)
I had a shy student at school. I had never
successfully asked her to perform. I came up to
her parents at night and talked about this to them.
They allowed me to have closer contact with
their child. I visited and motivated her every
night, and now she has good confidence when
performing in front of the class (Student 88).
4.2 Own Learning and Development
In terms of own learning and development, all
prospective teachers state that they have learnt a lot
of things. Here are the excerpts of translated
statements with emphasis added.
People once said “learning cannot stop.” I finally
realised “yes” this is totally true. (Student 55)
I have learnt a lot from my friends and local
people. They gave me advice on how to
successfully complete something. A big thank
you to them. I never had such experiences before
I took part in this “real life” community service.
(Student 68)
I should be professional and punctual. It is not
just about me; it is about other people. (Student
38)
When I was appointed to work on something I
never did before, and no one knew how to cope
with that, I independently found out by searching
on the Internet. This was a challenge, and I
successfully passed it. (Student 90).
4.3 Information Technology
Regarding information technology, all prospective
teachers state that they have learnt and done a lot of
things related to the information and technology to
help local people solve their problems. Here are the
excerpts of translated statements with emphasis
added.
I am not an expert of websites, but my
knowledge of this was so helpful. I helped the
village apparatus develop their village official
website. I coached them as well. (Student 120)
Honestly speaking, I did not really understand
Excel in detail. However, I was assigned by the
village head to work on something that had to do
with the Spreadsheets. It was impossible to say,
“No, I don’t really the complicated formulas of
Excel.” I learnt a lot till finally, I could complete
the assignment given to me according to
schedule. This was great. (Student 128)
I provided training on how to make use of simple
technological tools such as email, browser, and
cloud to the village apparatus to help them with
their administrative work. (Student 122)
Thank God I have some understanding of
information technology. Moreover, during the
community services, I have improved my
understanding of it since I have always been
using this knowledge to help with some
administrative work in the village. (Student 98).
4.4 Management
Regarding management, each prospective teacher
states that they have developed their managerial
abilities due to the community service program, as
shown in the excerpts of translated statements
(emphasis added) below.
We have several projects or programs to
complete during this community service, and
each of us plays a role as a team leader for each
project. We plan and manage everything to make
sure everything runs as expected. (Student 88)
Yes, of course, we need funding for our project.
We made our financial contributions, but we
were also thinking of finding additional funds.
We did it. (Student 72)
Some of the local people here make cassava
chips and other snacks. We assist them in selling
and marketing their products online. (Student
65).
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4.5 Numeracy
In terms of numeracy skill, all prospective teachers
state that their numeracy skill has significantly
improved. Here are the excerpts of translated
statements with emphasis added.
I am not from Mathematics Department. At first,
I just had an understanding of the basic
numeracy level. However, let’s say ‘by the force
of circumstance’, I have developed my numeracy
skill above the basic level. I successfully helped
the local product producers make a business
analysis. (Student 68)
I learnt Excel again. I recalled the formulas I had
forgotten. It turned out the application of
numbers plays an important role. (Student 19).
4.6 Work Organisation
In terms of organisation of work skill, all
prospective teachers state that the way they organise
their work has significantly improved. Here are the
excerpts of translated statements with emphasis
added.
To carry out our project, from planning to
execution and evaluation, we do it all. (Student
121)
I can say that all of us are now multi-tasking.
(Student 140)
My planning skill is now much better. When
planning, I have to think of everything. This is
challenging. (Student 44).
4.7 Problem Solving
Regarding problem solving skill, one of the most
essential aspects of human cognition, each
prospective teacher states that they have developed
their ability to identify and resolve problems, as
shown in the excerpts of translated statements
(emphasis added) below.
In terms of administrative work in the village,
my team and I provided the village apparatus
with something innovative to make them leave
out the traditional approach. (Student 90)
At my home, my bedroom has air conditioning.
Here, at first, it was hard for me to fall asleep.
However, finally, I could sleep well without air
conditioning. It was amazing. (Student 72)
Each of us takes responsibility for a project.
(Student 55)
After identifying the emerging problems here in
this village, my friends and I have solved a lot of
problems here. This was challenging, but we
enjoyed it, really. (Student 112)
4.8 Teamwork
Regarding teamwork skill, each prospective teacher
states that they have developed their ability to work
with a group of people, as shown in the excerpts of
translated statements (emphasis added) below.
In addition to working independently, I also
work in a team. It is almost impossible to
complete everything on our own. Teamwork
plays an important role. (Student 67)
Of course, we work collaboratively, coordinate
with team members, and ask for advice from the
village elders and apparatus. (Student 98)
5 Discussion
Based on the findings of the current study, the
student participants under investigation strongly
agree and agree that the community service program
has benefited them personally, socially, and
professionally, as well as improved their generic
skills. This is in line with what has been found by
[42], [43] that students gained autonomy through
real-world experiences, enhanced self-confidence
and personal growth, gained fresh insights into the
functioning of community service organizations,
and progressed toward being responsible citizens.
In addition, it is evident that prospective teachers
inevitably apply key generic skills, including
communication, own learning and development,
information technology, numeracy (application of
numbers), teamwork, and problem-solving. In
addition, they also develop the other two generic
skills, including management and work organisation
[2]. Thus, the student community service program is
also a course with a component of professional
experience for the prospective teachers [44]. In so
doing, they have a chance to practice and develop a
set of generic skills (essential general abilities)
underpinning their success in education, career,
lifelong learning, and personal growth [2], [22], [45]
as well as "citizenship, employability, resilience,
problem-solving, and self-motivation" [10, p. 111].
Through the student community service program,
prospective teachers can show a strong concern for
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Muhammad Basri, Suparman Arif, Heryandi,
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democratic participation and a commitment to it in
order to collaborate with others and develop
common understandings that encourage
collaborative action, working with a variety of
stakeholders to improve existing conditions both
within and outside the school [46]. Moreover, when
working on community-engaged projects, they find
it useful as a way to foster complex and flexible
community understandings, which could lead to a
more sociocultural understanding of teaching as
community-oriented practice in the long run [47]. In
other words, they develop their areas of knowledge
and other important domains, e.g. ethical, social,
and personal domains [22], [28]–[31], which is in
line with HEIs' responsibilities in community
engagement [3], [9].
In addition, this has also resulted in the
development of a very meaningful and long-term
community capacity, providing novice teachers with
an innovative way to teaching careers [48]. They are
trained in a ‘real laboratory’, taking an active role in
building their knowledge in the context of a larger
community [48], [49]. This intervention has the
potential to positively impact students' personal
development, knowledge, skills, and attitudes, all of
which are considered required for employment in
today's workplace and society [48]. In other words,
the finding of this study is also in line with what is
stated [11], [15] that students must have generic
abilities in order to compete in society, education,
and the workforce once their formal education is
over since the field-specific abilities are insufficient
for occupational requirements [16], [17].
Looking at the finding of the current study, it is
also apparent that prospective teachers place a great
value on generic skills of which these skills are also
of importance in real classrooms [15], [16],
transferred through, among others, group
discussions, topic presentations, and projects [11],
[15]. This finding also resonates with another
finding that states studying and interacting with the
real environment are fundamental for students of
HEIs [6], [18].
6 Conclusion
To conclude, the current study puts emphasis on the
generic skills that future teachers have developed
while participating in a student community service
program. The findings of this study provide clear
evidence that generic skills and the development of
these skills are deemed important by students
enrolled at teacher training and education. When
they graduate and go to work as teachers, the
generic skills they obtained in the community will
come in handy.
Therefore, this study has several implications.
We believe that this student community service
program is a potential tool to enable student teachers
to form connections in order to explore their generic
skills and teaching practices, seeing themselves as
part of a larger community than their own [50], [51].
The student community involvement appears to
empower students as co-generators of knowledge by
providing them with learning environments putting
emphasis on community interaction [10]. After
having experience in a student community service
program, the student teachers, when graduating, can
teach the generic skills to their students as a by-
product of subject studies integrated with particular
pedagogical practices and teaching methods [11]. In
addition, we should continually improve the
students' community service program, because it
also promotes the government's newly launched
Freedom to Learn Independent Campus
(Indonesian: Merdeka Belajar Kampus
Merdeka/MBKM) policy with an emphasis on
independent real-world learning. Students are given
opportunities to explore their talents and abilities
without being constrained by rigid constraints that
could stifle their creativity. Through this policy, it is
expected that students will no longer be simple
names and signatures on administrative paperwork,
but rather scholars with highly-developed critical
thinking and practical skills who are ready and well-
prepared to meet problems in the workplace [52],
[53]. Therefore, to ensure the student community
service program's success, all parties, including
HEIs, students, governments, communities, private
sectors, and so forth, must continue to collaborate
[54].
However, this study also has several limitations, leading to promising directions for further investigation. Despite the fact that the number of participants in this study was sufficient, the participants attributes such as their linguistic background, academic achievement, and a variety of other variables were not examined. Therefore, concerning the
phenomenon under investigation, we have made a
carefully considered assumption. Our findings have
been interpreted as prospective teachers'
perspectives on student community service
programs, providing a relatively complete overview
of this program in the Indonesian context.
Therefore, in order to better understand this
phenomenon, we emphasise the importance of
undertaking additional research on this topic by
observing naturally occurring community service
practices in more diverse geographical areas with a
larger number of student teachers and communities
involved. Future research should also look at the
cognitive development of community service
programs in greater depth and develop an
instrument to quantify it. In addition, future research
needs to consider more advanced qualitative and
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DOI: 10.37394/232015.2022.18.9
Muhammad Basri, Suparman Arif, Heryandi,
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quantitative data analyses. In doing so, we would be
able to conclude more valid findings and
conclusions, which might be used as a framework
for making a significant contribution to long-term
education sustainability.
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Contribution of Individual Authors to the
Creation of a Scientific Article (Ghostwriting
Policy)
Muhammad Basri and Suparman Arif conceived of
the presented idea.
Muhammad Basri developed the theory and
performed the computations.
Heryandi and Risma Margaretha Sinaga verified the
analytical methods.
All authors discussed the results and contributed to
the final manuscript.
Sources of Funding for Research Presented
in a Scientific Article or Scientific Article
Itself
This work was supported by the University of
Lampung, Grant Number: 3038/UN.26.21/PN/2020
dated 14 April 2020.
Creative Commons Attribution License 4.0
(Attribution 4.0 International, CC BY 4.0)
This article is published under the terms of the
Creative Commons Attribution License 4.0
https://creativecommons.org/licenses/by/4.0/deed.en
_US
WSEAS TRANSACTIONS on ENVIRONMENT and DEVELOPMENT
DOI: 10.37394/232015.2022.18.9
Muhammad Basri, Suparman Arif, Heryandi,
Risma Margaretha Sinaga
E-ISSN: 2224-3496
89
Volume 18, 2022