Improving Industrial Production Quality Assurance: An Analysis of
MCDM and FMEA Methodologies
SAFIYE TURGAYa
DAMLA KARAa
SULTAN ÇİMENa
ESMA SEDEF KARAb
aDepartment of Industrial Engineering
Sakarya University
54187, Esentepe Campus Serdivan-Sakarya
TURKEY
b Rüstempaşa Mahallesi, İpekyolu Caddesi, No:120,
Sapanca (54600) Sakarya,
TURKEY
Abstract: - The modern business context is so cut-throat, therefore, organizations should place emphasis on
process leadership in the quest to provide the best quality products to their clients. Quality management
practices that incorporate FMEA are a significant measure that can help in finding and solving issues with high
impacts. This study deals the technique called (FMEA) and that its character is forward-looking, which means
that it could identify, prioritize and eliminate slots leading to different sort of failures, that result in optimal
performance and customer satisfaction. Study makes use of FMEA as an important component of the quality
management system by interconnecting it with other approaches like Six Sigma, TQM and ISO 9001, which
could bring these paradigms to even higher level, if implemented properly. From this case studies and good
practices from real organizations, we will discuss strategic benefits of applying FMEA into management
practices of quality as well as affecting versatility for different scenarious. A FMEA method is an engineering
methodology designed to detect and eliminate problems in systems, designs, processes and solution that may
happen and thus prevent loss of resources due to mistakes made by users. The study researches the application
of FMEA tool in the area of quality improvement. Indeed, with FMEA aiming to improve efficiency through
the prioritization of these types of errors and the focus on the errors of highest risk priority. It is also provided
with the high tech machinery required for industrial grade cables producing for automotive and electronic
industries. Via FMEA methodology, the study reviewed error situations, which had a chance of happening after
the product has been used by the customer. The study, additionally, used MCDM (Multi-Criteria Decision-
Making) techniques to upgraded decision-making available at the FMEA analysis at the same time. What could
be pointed out as its main feature is the key role of FMEA as a strategic tool. It could allow organization to
reach world-class level in different areas by simply grasping its theoretical and practical fundamentals.
Key-Words: - : FMEA (Failure Modes and Effects Analysis), Quality Management, Risk Assessment,
Process Optimization, Maintenance, Corrective Actions, Process Efficiency, MABAC,
MULTIMOORA, fuzzy Grey Relational Analysis (GRA)
Received: July 25, 2023. Revised: April 12, 2023. Accepted: June 4, 2024. Published: July 4, 2024.
1 Introduction
The continuous battle of the modern business is to
uphold the same quality and standards and improve
them if possible for their organizations to remain
competitive against their peers by consumers who
strive for top-notch service. In this regard, quality
management is a crucial component that entails the
use of the multiple quality control tools and
techniques for the progress over time. A FMEA is
equally an indispensable tool along with Failure
Modes and Effects Analysis (FMEA). For the last 5
years, the quality has not only been one of the most
critical types of the competitive advantage but also
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
29
Volume 4, 2024
has proved to be an essential one. In the modern-day
market, being a step ahead in sustain the high
standards of quality is crucial for long time well
being. As a result, businesses of various kinds
introduce different measures to make sure and
increment quality of a product and/or service. It
translates into continuous making efforts to identify
and discard any factors that may have an adverse
effect on the quality of the products or services and,
on the other hand, gives the customers satisfaction
level a corresponding turn. Abundant kinds of
methods to be applied for quality and process
improvement, the failure mode and effects analysis
method has the considerable position. Through the
use of FMEA, organizational reliability and quality
are systemically enhanced by means of a systematic
elimination of errors, a minimum fail-safe
measurement, and a reduction of the vulnerability of
making mistakes.
This section will specifically address FMEA’s
important role in quality management as a
significant element of process improvement (where
a few strategies will be mentioned). With time
organizations face more challenging and demanding
markets. The active detection and prevention of
risks stands out as one of the most significant in this
case. FMEA is a systematic and preemptive tool that
helps threat assessment. If evaluates potential flaws
in processes, systems, and products. Failure modes
of these are identified, prioritized and subsequently
rectified. The intention of this application is to look
into the main concepts of FMEA and the approach
to involving this method into the quality
management systems. Through awareness of rapid
FMEA feature, companies can use it to attain
perfection, imagine their processes, avoid mistakes,
and result in better results. The forthcoming
discussions are going to be accompanied by case
studies and examples of good practice, which are
singling out FMEA implementation as a useful
improvement contributor for many processes and
products quality.
Moreover, the talk identified the competitive
advantages of linking FMEA with the always used
quality management techniques such as Six Sigma
and TQM. FMEA and ISO 9001 synergies
underlined in this regard which shows that these
frameworks effectively work together committing to
a continuous improvement and adherence to
industry standards.
Simply speaking, the above introductory part gives a
general overview of how FMEA is utilized in
quality management. Over time, when organizations
come across a challenge or are competing with their
peers, FMEA gets to be more and more important as
it not only stops or reduces risks in the production
process but also continues to improve the
organization to last in the sector.
2 Literature Survey
The whole FMEA literature is about importance of
the topic and strategic application in order to raise
current processes. This section starts with reviewing
the existent literature as a basis on which to build a
deeper understanding of FMEA in the light of
improving the quality of business processes.
Many academic papers give extraordinary emphasis
to FMEA’s proactive character since it, among
others, identifies and mitigates risks and problems in
various fields of practice [1], [2], [3], [4],
[5]. Crunching down on the problem, some
researchers again highlight that, through FMEA, one
would be able to not only identify faults, but also
reliability and risk minimization, before the
customers are affected. The literature agrees with
the idea that FMEA’s thorough approach helps
organizations remain at the top of quality [6], [7],
[8]. Real-world examples, mostly learned from the
studies and literature depict successful FMEA's
implementations. These specific cases illustrate that
companies in different industries such as the
manufacturing, healthcare, cars and the service
sector are already reaping the benefits of the FMEA
tool which is used to implement process
improvements as well as constantly improving the
quality of the product. The write up in our survey
discloses also the fact that FMEA is overlapping
certain quality managing techniques like Six Sigma
and TQM [9], [10], [11], [12]. Practitioners in this
area have extensively considered how these
techniques go hand in hand with FMEA. It therefore
offers organizations with the best approach which
combines both continuous improvement and
recognition of industry standards [13], [14], [15].
Besides, this literature suggests the FMEA
application in conjunction with the ISO9001 to
exemplify the contribution it makes to quality
system standard around the world. The conversation
further deals with the different scenarios of how the
FMEA can be used, including its principles within
lean manufacturing processes as well as its
significance in a multiplicity of industries/sectors
[16].
Conclusively, this literature review furnishes
available data that gives a comprehensive
insinuation of the fundamental concept of the
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
30
Volume 4, 2024
FMEA within quality management [17], [18], [19],
[20], [21], [22]. Through combining findings from
scholarly contributions and what is done in reality,
the survey will be our starting point that will
facilitate for subsequent sections to expound
FMEA’s strategies for process enhancement in this
research.
3 Methodology
In this part of FMEA basic structure is described,
and process of analysis is presented by using
MCDM methods also in an organized form.
3.1 Failure Modes and Effects Analysis
(FMEA) Method
To delve into the strategies for process enhancement
using Failure Modes and Effects Analysis (FMEA)
as a key component of quality management, it is
essential to understand the methodological approach
and the mathematical model employed in the
application of FMEA [23], [24]. This section
outlines the steps involved and the mathematical
foundation that underpins the systematic risk
assessment and improvement strategies offered by
FMEA (in Fig.1).
Figure 1 The proposed framework steps
The concepts related to FMEA methodology are as
follows [25]:
Customer: Individuals or entities impact by a
specific type of error.
Error Type: Failure to meet customer needs and
expectations; the product or process fails to perform
the desires function adequately or at all.
Reason for Error: The factor responsible for causing
a specific type of error.
Error Effect: Situations that may lead to customer
dissatisfaction.
Existing Controls: Activities conducted during the
FMEA study to prevent errors from occurring and
reaching the customer.
FMEA Element: Topics examined within the FMEA
study.
Emergence: The likelihood of a specific error
occurring during the product's known lifespan.
Detection: The effectiveness of existing controls in
preventing errors from reaching the customer.
Weight: The assessment of the impact of the error's
effect on the customer.
Risk Priority Number: A value obtained by
multiplying the severity, occurrence, and detection
ratings assigned to each failure mode.
    (1)
Criticality: The multiplication of the occurrence of
the error by the likelihood that the error can be
detected [26] , [27].
3.1.1 Objectives of FMEA
The primary objective of the FMEA technique is to
analyze potential types of errors in both the product
and the process, examining their impact on the
customer and assessing their associated level of risk.
The aims also include the prevention of potential
errors by identifying them before they manifest in
the product or process. Additionally, FMEA aims to
scrutinize the design characteristics of the product
concerning its manufacturing and assembly
processes, ensuring alignment with customer
expectations. Once potential error types are
identified, corrective measures are implemented to
prevent their occurrence, thereby reducing the
likelihood of errors and contributing to the overall
product development [28], [29].
3.1.2 Process steps of FMEA
The main purpose of FMEA is to identify possible
failure modes of a system or process, analyze the
effects and identify measures to reduce the risks
associated with failure modes. When performing an
FMEA, risks are prioritized according to defined
criteria and actions are taken starting with higher
priority failure modes. The process of performing an
FMEA consists of 10 steps, which are summarized
in Figure 2 [30], [31], [32].
3.2 Application of Muti-Criteria Decision -
Making techniques to FMEA
Multi-Criteria Decision-Making (MCDM)
techniques can be applied to FMEA (Failure Mode
and Effects Analysis) analysis to enhance decision-
making by considering multiple criteria
simultaneously [33], [34], [35], [36].
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
31
Volume 4, 2024
Here's a step-by-step guide on how to apply MCDM
techniques to FMEA:
Step 1: Identify Decision Criteria
Identify the criteria that are important for evaluating
failure modes in your FMEA. These criteria could
include severity, occurrence, detectability, cost of
prevention, impact on safety, impact on production,
etc.
Step 2: Assign Weights to Criteria
Assign weights to each criterion based on their
relative importance. The weights reflect the
significance of each criterion in the decision-making
process.
Step 3: Evaluate Failure Modes
For each failure mode identified in the FMEA,
assess its performance on each criterion. You can
use a scoring system or qualitative assessment to
evaluate severity, occurrence, detectability, etc., for
each failure mode.
Step 4: Normalize Scores
Normalize the scores for each criterion to ensure
they are comparable. This is particularly important
if the scales of the criteria are different.
Normalization ensures that each criterion
contributes equally to the decision-making process.
Step 5: Apply MCDM Technique
Choose an appropriate MCDM technique to
integrate the normalized scores across criteria and
rank the failure modes. Some commonly used
MCDM techniques include:
MULTIMOORA method)
Fuzzy GRA
MABAC with FMEA,
Step 6: Rank Failure Modes
Rank the failure modes based on the aggregated
scores obtained from the MCDM technique. The
higher the score, the higher the priority for
addressing that failure mode. This is a great help in
terms of specifying the mitigating activities and
ensuring an adequate use of resources.
Figure 2 The FMEA process steps
Step 7: Decision-Making
Use the ranked list of failures as a basis to identify
areas requiring risk avoidance measures. Attention
should be centered on major SMFs that include
potential consequences and frequency of
occurrence.
With the application of MCDM method to FMEA
analysis, you will be able to make multi-criteria
evaluation and prioritize failure modes, which
would result in the more informed decisions and
more effectiveness in risk management. Each
MCDM technique will apparently have its own
advantages and disadvantages, so you will need to
apply the most suitable technique based on the
incident as well as your FMEA analysis.
3.2.1 MULTIMOORA
MULTIMOORA method includes, in its sequence,
several stages, and there is no strict math formula
during that, however, the mathematical expressions
that are involved in the whole process are described.
Define or normalize the matrix X of n×m
dimensions, where m is the number of alternatives,
and n is the number of criteria. Normalize the as
each one is in a comparable scale. This can be
obtained by different normalization methods like the
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
32
Volume 4, 2024
min-max normalization, z-score normalization, or
decimal scaling.
Assign weights to the candidates. Let
󰇛󰇜 be the vector that describes the
relative significance of each criterion. Generally, the
weights employed although can be determined
subjectively, through expert opinion or analytically
by methods such as the Analytical Hierarchy
Process (AHP) and the Analytical Network Process.
Compute the performance ratio for each alternative
by ratio analysis. Undefined




 (2)
this is where  stands for the normalized value of
alternative i on criterion j and is the weight
assigned to criterion j. Prolong the ratio analysis to
the string multiplicative form.

 (3)
here  composed of the proportion between
alternative i and criterion j computed in prior
stage. The alternatives being ranked will be the ones
with the best scores S. The highest rated alternative
is viewed as the best choice. These expressions are
indeed the essential mathematical formulas in the
MULTIMOORA approach. Nonetheless, the
particular execution could be diversely affected
using the particular subject and the decision-maker’s
preferences.
3.2.2 Fuzzy GRA
The Fuzzy GRA (Fuzzy Grey Relational Analysis)
approach consisting of fuzzy logic is one of the
extensions of Grey Relational Analysis (GRA) that
deals with imprecision and vagueness in decision
making. GRA is a tool for determining the relative
proximity of different alternatives as to their criteria
measure results. Normalize the matrix X, with m
alternatives and n criteria, into a base matrix. It can
be done via using different fuzzy normalization
approaches, for example, max-min and centroid
method, in order to ensure the equivalence and
compatibility of all the criteria. Develop the fuzzy
grey relational coefficients between the reference
alternative (which may be the best or worst
situation) and each alternative i in relation to all of
the criteria to be considered. Consider X as the
reference option with asterisk. Let x* denote the
reference alternative. The fuzzy grey relational
coefficient ) between alternative i and x* for
criterion j is typically calculated using a formula
like:
󰇡
󰇢󰇡
󰇢
󰇡
󰇢󰇡
󰇢 (4)
where
and  represent level of fuzzy
membership of an alternative with respect to x* and
alternative i with respect to criterion j, and is the
distinguishing coefficient. Compute the fuzzy grey
relational grade GRi for each alternative by
aggregating the fuzzy grey relational coefficients
across all criteria. This can be done using
aggregation methods such as the arithmetic mean,
geometric mean, or ordered weighted averaging
(OWA).

(5)
Rank the alternatives based on their fuzzy grey
relational grades . Higher values indicate
higher similarity to the reference alternative and
thus better performance.
In the above formulas,  represents the value of
alternative i on criterion
represents the
membership grade of the reference alternative on
criterion j, and  represents the membership
grade of alternative i on criterion j. The
distinguishing coefficient adjusts the sensitivity of
the grey relational coefficients to differences
between alternatives.
3.2.3 MABAC
The MABAC (Multi-Attributive Border
Approximation area Comparison) method is a multi-
criteria decision-making (MCDM) approach that
aims to rank alternatives based on their performance
across multiple criteria. Normalize the decision
matrix X of size mn, where m is the number of
alternatives and n is the number of criteria. For the
sake of the comparison, this stage of process makes
all the parameters uniform. Z-score normalization
and min-max normalization are examples of
nornalization techniques. Create the criteria scaling
to indicate which criteria are more
significant. Consider the vector of weights
󰇛󰇜. In which represents the weight
of criterion j possibly provided by expert judgment,
analytical methods( for example, Analytic Hierarchy
Process), or stakeholder preferences. Provide a
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
33
Volume 4, 2024
definition preference function for all criterion
j and alternatives i. The preference function shows
how much satisfaction or preference for specific
criterion value. It may appear in different shapes, for
instance, as a linear, triangle, Gaussian, or
trapezoidal function, which  is determined by the
type of the criteria and the way in which the
decision-maker prefers to solve the problem.
 󰇡󰇢
󰇡󰇢 (6)
where is defined as the ideal value of
criterion j(usually the maximum value or minimum
value, depending on the type of the criterion -
maximization or minimization). Establish the ideal
solution and anti-ideal solution for each index by
weighting them. The value of, the best possible
value of criterion j, is the positive ideal solution of
the criterion, and the value of , the worst possible
value, is the negative one. Such a result can be
achieved by taking the best and the worst of all
criteria and for every alternative. Get the MABAC
score of alternative i, if, by summing the
borderline approximations produced on each
criterion. Different aggregation functions like
weighted sum as well as weighted product can be
utilized in order to achieve this.

 (7)
Rearrange the choices from less effective ( MABAC
score = v) to most effective( MABAC score =
). The higher score show that alternative has
superior performance, thus the alternative with the
highest score will be ranked first while the second
highest score will be ranked after that. These
mathematical formulations unveil for the user
MABAC main moves during multi-criteria decision-
making. It is an organized tool that helps in the
examination and the ranking of alternatives based
on their capacity to perform very well considering a
number of criteria.
3.3 Improving decision making by combining
FMEA with MULTIMOORE, Fuzzy GRA
and MABAC
FMEA (Failure Mode and Effects Analysis) stands
as the systematic approach in recognizing the
probable failure modes that a system can have, the
effects if they occur, and the likelihood of their
happening now with our preventive controls. This is
one of the most critical methods that industries like
the food and beverage, automotive, aerospace,
health care, etc utilize to improve manufacturing
processes, products and systems. Taking into
account FMEA and MCDM together enables
making clear-cut decisions possibly in situations
consisting various failure modes or risks
assessments and at the very same time where
numerous factors or criteria should be taken into
consideration. Here's given the combined MCDM
within FMEA analysis in below:Here's given the
combined MCDM within FMEA analysis in below:
1. Identify Attributes or Criteria: Specify those key
characteristics that are actually important in
assessing failure modes. These factors can be
represented by at least occurrence, severity,
detectability, prevention costs, impact on safety,
impact on productivity, etc.
2. Assign Weightings: Assign weights to each
attribute based on their relative importance. This
weighting reflects the significance of each criterion
in the decision-making process.
3. Evaluate Failure Modes: For each failure mode
identified in the FMEA, assess its performance on
each criterion. Scoring system or qualitative
assessment evaluates severity, occurrence,
detectability, etc., for each failure mode.
4. Calculate Scores: Multiply the scores of each
failure mode by the assigned weights for each
criterion. This gives a weighted score for each
failure mode on each attribute.
5. Aggregate Scores: Aggregate the weighted scores
across all attributes to obtain a total score for each
failure mode. This represents the overall evaluation
of the failure mode considering all criteria.
6. Ranking and Prioritization: Rank the failure
modes based on their total scores. The higher the
score, the higher the priority for addressing that
failure mode. This helps in prioritizing mitigation
efforts and allocating resources effectively.
7. Decision-Making: Utilize the ranked list of failure
modes to inform decision-making regarding risk
mitigation strategies. Focus on addressing high-
priority failure modes first, considering their
potential impact and likelihood of occurrence.
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
34
Volume 4, 2024
By integrating MCDM with FMEA, you can
systematically assess and prioritize failure modes
based on multiple criteria, enabling more informed
decision-making and proactive risk management.
4 Case Study
The company strives to enhance its competitiveness
by focusing on the quality and production efficiency
of its products. Cables, being crucial components
influencing the performance of military vehicles,
demand durability and world-class production
standards. Customer companies subject their
suppliers to rigorous inspections, monitoring their
endeavors to achieve the desired quality.
Consequently, the company is dedicated to attaining
production quality and ensuring the effective
operation of its established quality management
system. This study aims to identify, systematize, and
illustrate the advantages of the cables manufactured
by the company. An examination is conducted on
the cables returned by customers for correction, with
a focus on understanding the reasons for the returns.
Some of the customer companies cables are subject
to returns, and the company consistently faces
challenges with these cables, resulting in decreased
factory efficiency. By pinpointing the reasons for
returns, the identified problems have been
addressed, and a systematic solution has been
devised and documented.
4.1 Determination of Emergence, Severity
and Detection Values
While calculating the emergence, severity and
detection values, all customer returns were
examined. The emergence rating table was used for
the selected product types while the average value
was determined, the Severity rating table was used
while determining the determination value. The
scoring system is made with a rating of 1-10 (in
Table 1-6).
Table 1: Statement rating table
Table 2: Occurrence probability rating table
Table 3: Severity rating score table
Table 4: Severity rating score table
Table 5: Severity rating score table
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
35
Volume 4, 2024
Table 6: Detectability Evaluation Chart
4.2 Analyzing with MULTIMOORA Method
In this method, the best and worst alternatives are
determined for each criterion and then a score is
made based on the distance of the performance of
each alternative to these best and worst alternatives.
First, let's review the activities in the dataset and
their criteria (in Fig.3):
Figure 3 FMEAS’s criteria
Activities:
1. Documentation of approval of connector strength
before shipment
2. Pin control for each cable
3. Updating on a common server for everyone to
notice when the picture is updated
4. Training of people who control and standardize
the crimping process
5. No other material is used without customer
approval
6. Pin control for each cable
7. Adding to the ones to be checked in the
intermediate control
8. Making a connector check at every stage of the
quality control
9. The person who makes the marking is competent
to understand the technical picture
10. Adding the terminal to the technical drawing
according to the branches
11. Using the desired size value tubing
12. Detecting short circuits while testing the cable
13. While measuring the length of the cable, it is
done with a quality controller.
14. Using quality macaron and glue while
retouching
The MULTIMOORA method steps are:
Step 1: Standardization of Data
Let's standardize the data so that the performance of
each alternative for each criterion is comparable
Step 1: Standardization of Data
Let's standardize the data so that the performance of
each alternative for each criterion is comparable
Step 2: Determining the Weights
Weights are determined for the criteria. However,
since there is no information here about the
importance of each criterion, we will assume the
weights are equal.
Step 3: Calculating Performance Scores
We will calculate performance scores for each
alternative.
Step 4: Sorting
We ranked the alternatives according to their
performance scores and listed the applied steps:
Step 1: Standardization of Data
Let's calculate the standardized values of the data
for each criterion.
Step 2: Determining the Weights
We considered the weights equal:

Step 3: Calculating Performance Scores
The performance scores calculated for each
alternative (in Table 7).
Table 7: Calculating the performance scores for
each alternatives
Step 4: Ranking
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
36
Volume 4, 2024
Let's list the alternatives according to their
performance scores.
Ranking (from highest score to lowest score):
1. (125243); 2. (113580); 3. (127584); 4. (117529);
5. (W18); 6. (802147); 7. (W58); 8. (801374); 9.
(125026); 10. (W42); 11. (125026); 12. (802147);
13. (113580); 14. (W42)
This ranking is based on the performance of each
alternative evaluated according to the
MULTIMOORA method.
4.3 Calculation and Evaluation of the Risk
Priority Number (RPN)
The variables of RPN are calculated with FMEA
ratings for severity, detection, and Probability
tables, where numbers one and ten represent the
lowest and most significant risk factors,
respectively. The RPN values range from 1 to 1000.
The absolute best to absolute worst RPN value is
ranges from 1 to 1000. A FM with such a greater
RPN is more important and has a greater priority.
The risk priority coefficient (RPC) obtained with
multiplying the emergence value, severity value and
detection values that was calculated for each
selected error type (in Table 8).
Table 8: RPN Evaluation Chart
The distribution of RPN values defined with error
types such as cable construction error, adapter error,
marking error, common errors, pinning error,
connector error, socket error, panel error, retouching
error and terminal error (in Figure 4). For each type
of RPN error, we can analyze the most frequently
encountered risk situations and the least frequently
occurring risk situations from the distribution chart.
Figure 3: Distribution of RPN Values by Error
Types
Probabilities of specific activities, risk severities,
detectability levels and recommended activities are
given for each cable code in the data set. First of all,
RPN for each cable code calculated using Fuzzy
GRA and MABAC methods.
1. Fuzzy GRA (Grey Relational Analysis): We
determined RPN values for each activity by
calculating the similarity levels of the data.
2. MABAC (Multi-Attribute Border Approximation
area Comparison): We considered RPN values
by evaluating activities in terms of probability,
risk severity and detectability.
4.3.1 Calculating RPN with using Fuzzy GRA
Method
For Fuzzy GRA analysis, the steps of normalizing
the data obtained and calculated the similarity
degrees. The degree of similarity of each activity to
other activities done.
Step 1: Normalization of Data
Let's normalize the data by dividing each criterion
by the maximum value. For example, the maximum
value for the probability criterion is 8. Let's
normalize the data according to this value )in Table
9).
Step 2: Fuzzy GRA Calculation
To calculate Fuzzy GRA, we calculated the degree
of similarity between each activity and other
activities. For this, we took the absolute value of the
difference between the values of other activities for
each criterion for each activity and the same
criterion. We calculated the degrees of similarity by
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
37
Volume 4, 2024
multiplying these differences respectively by a
certain factor (usually 0.5) in Table 10.
Table 9: Normalization of Data
Next, we will calculate the degrees of similarity by
multiplying each difference by a certain factor.
Table 10: Differences between probability criterion
of other activities
Step 3: Interpreting the Results
Degrees of similarity are interpreted and
relationships between activities are determined. A
higher degree of similarity means more similarity.
By completing these steps, we can obtain Fuzzy
GRA analysis results. However, in order to perform
the full analysis, to calculate the differences and
similarity levels of each activity and other activities
between all criteria.
4.3.2 4.4.2 Calculating RPN with using
MABAC Method
Let's analyze each activity in your data set with the
MCDM method. First, we will evaluate each
activity in terms of probability, risk severity and
detectability using the MABAC (Multi-Attribute
Border Approximation area Comparison) method.
Next, we prioritized each activity.
Step 1: Calculating MABAC Scores
Let's consider a simplified example of applying
MABAC to FMEA analysis for a manufacturing
process. We focused on three criteria: severity,
occurrence, and detectability. We used a scale of 1
to 10 for each criterion, with 10 being the highest
importance or severity.
Identify Attributes and Assign Weightings
Severity weight = 0.4
Occurrence weight = 0.3
Detectability weight = 0.3
Step 2: Evaluate Failure Modes
Let's consider two failure modes: "Machine
Breakdown" and "Material Shortage."
Machine Breakdown:
Severity: 9
Occurrence: 7
Detectability: 6
Material Shortage:
Severity: 7
Occurrence: 8
Detectability: 5
Step 3: Calculate Scores
For Machine Breakdown:
 󰇛󰇜  (8)
 󰇛󰇜 (9)
 󰇛 󰇜 
(10)
 󰇛󰇜 
(11)
For Material Shortage:
 󰇛 󰇜 
(12)
 󰇛 󰇜 
(13)
 󰇛 󰇜 
(14)
 󰇛󰇜 
(15)
Step 4: Ranking and Prioritization
Machine Breakdown total score = 7.5
Material Shortage total score = 6.7
So, based on this analysis, "Machine Breakdown" is
prioritized over "Material Shortage" for mitigation
efforts. With this prioritized list, the team can now
focus on addressing the causes and consequences of
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
38
Volume 4, 2024
machine breakdowns, such as implementing
preventive maintenance schedules, upgrading
equipment, or improving monitoring systems.
This numerical example demonstrates how MABAC
can be applied to FMEA to systematically evaluate
and prioritize failure modes based on multiple
criteria, facilitating more informed decision-making
in risk management (in Table 11).
Table 11: Activity’s MABAC Score
Step 2: Determining the Order of Priority
Let's prioritize activities according to MABAC
scores:
1. 117529 (155.5) ; 2. 127584 (136.5); 3. 801374
(110.0); 4. W18 (104.5); 5. 125243 (101.5); 6.
802147 (87.5); 7. W58 (70.5); 8. 113580 (55.5); 9.
125026 (39.0); 10. W42 (37.5)
In this way, the priority order of each activity was
determined. Starting with the highest priority
activity, the order is as above.
Variable types of data included in the proposed
model are given as cable code, possibility, severity,
detectability, the first RPN, recommended activities
and post-activity RPN (in Table 12).
In RPN value calculations made in the previous
stages, error types with high risk levels determined.
The preventive activities to be taken discussed and
the FMEA form is formed and the RPN values again
examined. It can be understood from the decrease in
the RPN values where the risk reduced with the
preventive activities taken in the Appendix-2.
5 Conclusion
The initiation of FMEA application involved a
comprehensive examination of the target process.
This encompassed scrutinizing customer complaints
and quality control records to pinpoint existing
issues. Current and potential problems were
systematically identified, and an evaluation of
existing controls was conducted. The causes and
effects of errors were elucidated, followed by the
determination of Risk Priority Number (RPN)
values on the FMEA form. Subsequent to these
assessments, system improvements were outlined.
Post-improvements, a reevaluation of risk analysis
took place, gauging the efficacy of the implemented
enhancements.
Table 12: Table of the first and Post Activity RPN
for each Cable Code
The processes facilitated in their utilization in future
projects, to establishing a corporate memory for the
company. This initiative elevated the reliability of
the company's products and services, so it enhanced
the competitive process, and bolstered customer
satisfactions. The company under- went a positive
transformation in image and experienced of their
reduction in warranty costs. Furthermore, this
approach significantly contributed to the
accumulation of engineering knowledge. It is
imperative to underscore the continuous need for
controls and evaluations to sustain the achieved
improvements over time.
Acknowledgement:
It is an optional section where the authors may write
a short text on what should be acknowledged
regarding their manuscript.
References:
[1] Ervural, B., Halil Ibrahim Ayaz,H.İ., A fully
data-driven FMEA framework for risk
assessment on manufacturing processes using a
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
39
Volume 4, 2024
hybrid approach, Engineering Failure Analysis,
Volume 152, October 2023, 107525.
[2] Akhtar, M.J., Naseem, A., Ahsan, F., A novel
hybrid approach to explore the interaction
among faults in production process with
extended FMEA model using DEMATEL and
cloud model theory, Engineering Failure
Analysis, Volume 157, March 2024, 107876
[3] Filz, M.A., Langner, J.E.B., Herrmann, C.,
Thiede, S., Data-driven failure mode and effect
analysis (FMEA) to enhance maintenance
planning, Computers in Industry, Volume
129, August 2021, 103451
[4] Ramere, M.D., Laseinde, O.T., Optimization of
condition-based maintenance strategy
prediction for aging automotive industrial
equipment using FMEA, Procedia Computer
Science, Volume 180, 2021, Pages 229-238
[5] Ghiaci, A.M., Ghoushchi, S.J., Assessment of
barriers to IoT-enabled circular economy using
an extended decision- making-based FMEA
model under uncertain environment, Internet
of Things, Volume 22, July 2023, 100719
[6] Hassan, F., Nguyen, T., Le, T., Le, C.,
Automated prioritization of construction
project requirements using machine learning
and fuzzy Failure Mode and Effects Analysis
(FMEA), Automation in Construction, Volume
154, October 2023, 105013.
[7] Ribas , J.R., Severo, J.C.R., Guimarães, L.F.,
Perpetuo, K.P.C., A fuzzy FMEA assessment
of hydroelectric earth dam failure modes: A
case study in Central Brazil, Energy Reports,
Volume 7, November 2021, Pages 4412-4424.
[8] Kumru, M., Kumru, P.Y., Fuzzy FMEA
application to improve purchasing process in a
public hospital, Applied Soft Computing,
Volume 13, Issue 1, January 2013, Pages 721-
733.
[9] Boral, S., Chakraborty, S., Failure analysis of
CNC machines due to human errors: An
integrated IT2F-MCDM-based FMEA
approach, Engineering Failure Analysis,
Volume 130, December 2021, 105768.
[10] Balaraju, J., Raj, M.G., Murthy, C.S., Fuzzy-
FMEA risk evaluation approach for LHD
machine – A case study, Journal of Sustainable
Mining, Volume 18, Issue 4, November 2019,
Pages 257-268
[11] Mzougui, I., Felsoufi, Z.E., Proposition of a
modified FMEA to improve reliability of
product, Procedia CIRP, Volume 84, 2019,
Pages 1003-1009
[12] Hassan, A., Siadat, A., Dantan, J.Y., Martin, P.,
Conceptual process planning an improvement
approach using QFD, FMEA, and ABC
methods, Robotics and Computer-Integrated
Manufacturing, Volume 26, Issue 4, August
2010, Pages 392-401
[13] Lo, H.W., Liou, J.J.H., A novel multiple-
criteria decision-making-based FMEA model
for risk assessment, Applied Soft Computing,
Volume 73, December 2018, Pages 684-696.
[14] Mutlu, N.G., Altuntas, S., Risk analysis for
occupational safety and health in the textile
industry: Integration of FMEA, FTA, and
BIFPET methods, International Journal of
Industrial Ergonomics, Volume 72, July 2019,
Pages 222-240
[15] Takao ITO, T., Wang, H., Hwang, S.H., Wang,
B., Wang, L., Somasundaram, G. , Risk
assessment for biopharmaceutical single-use
manufacturing: A case study of upstream
continuous processing, Biologicals, Volume
84, November 2023, 101713.
[16] Ru-xin, N., Zhang-peng, T., Xiao-kang, W.,
Jian-qiang, W., Tie-li, W., Risk evaluation by
FMEA of supercritical water gasification
system using multi-granular linguistic
distribution assessment, Knowledge-Based
Systems, Volume 162, 15 December 2018,
Pages 185-201
[17] Liu, Y., Yang, Z., He, J., Li, G., Zhong, Y., A
new approach to failure mode and effect
analysis under linguistic Z-number: A case
study of CNC tool holders, Engineering
Failure Analysis, Volume 154, December
2023, 107688.
[18] Li, H., Hunag, C.G., Soares, C.G., A real-time
inspection and opportunistic maintenance
strategies for floating offshore wind turbines,
Ocean Engineering, Volume 256, 15 July
2022, 111433.
[19] Liu, Z., Bi, Y., Liu, P., A conflict elimination-
based model for failure mode and effect
analysis: A case application in medical waste
management system, Computers & Industrial
Engineering, Volume 178, April 2023, 109145
[20] Wan, C., Yan, X., Zhang, D., Qu, Z., Yang, Z.,
An advanced fuzzy Bayesian-based FMEA
approach for assessing maritime supply chain
risks, Transportation Research Part E:
Logistics and Transportation Review, Volume
125, May 2019, Pages 222-240
[21] Chen, Z.S., Jun-Yang Chen, J.Y., Chen, Y.H.,
Yang, Y., Jin, L., Herrera-Viedma, E., Pedrycz,
W., Large-group failure mode and effects
analysis for risk management of angle grinders
in the construction industry, Information
Fusion, Volume 97, September 2023, 101803.
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
40
Volume 4, 2024
[22] Turgay, S., Aydın, A., Risk Mitigation for
SMEs: A Step-by-Step Guide to Implementing
an Effective Framework, Financial Engineering
and Risk Management (2023), Vol. 4 Num. 1,
DOI: 10.23977/ferm.2023.060808, ISSN 2616-
3349
[23] Jin, G., Sperandio, S., Girard, P., Selecting risk
response strategies to minimize human errors in
a design project for factories of the future,
Expert Systems with Applications, Volume
225, 1 September 2023, 120120.
[24] Soares, E., ⁎, Isabel da Silva Lopes, I.S.,
Pinheiro, J., Methodology to Support
Maintenance Management for the Identification
and Analysis of the Degradation of Equipment
Reliability, IFAC-PapersOnLine, Volume 54,
Issue 1, 2021, Pages 1272-1277.
[25] Kropatschek, S., Steuer, T., Kiesling, E.,
Meixner, K., Ayatollahi , I., Sommer, P.,
Stefan Biffli S., Analysis of Quality Issues in
Production With Multi-view Coordination
Assets, IFAC-PapersOnLine, Volume 55, Issue
10, 2022, Pages 2938-2943.
[26] Schulte, J., Knuts, S., Sustainability impact and
effects analysis - A risk management tool for
sustainable product development, Sustainable
Production and Consumption, Volume
30, March 2022, Pages 737-751.
[27] Lu, Y.J., Lee, W.C.,, Wang, C.H., Using data
mining technology to explore causes of
inaccurate reliability data and suggestions for
maintenance management, Journal of Loss
Prevention in the Process Industries, Volume
83, July 2023, 105063.
[28] Shahri, M.M., Jahromi, A.E., Houshmand, M.,
Failure Mode and Effect Analysis using an
integrated approach of clustering and MCDM
under pythagorean fuzzy environment, Journal
of Loss Prevention in the Process Industries,
Volume 72, September 2021, 104591.
[29] Dhalmahapatra, K., Garg, A., Singh, K.,
Xavier, N.F., Maiti, J., An integrated
RFUCOM RTOPSIS approach for failure
modes and effects analysis: A case of
manufacturing industry, Reliability
Engineering & System Safety, Volume
221, May 2022, 108333.
[30] Dora, M., Kumar, M., Goubergen, D.V.,
Molnar, A., Gellynck, X., Food quality
management system: Reviewing assessment
strategies and a feasibility study for European
food small and medium-sized enterprises, Food
Control, Volume 31, Issue 2, June 2013, Pages
607-616.
[31] Guillén, A.J., Crespo, J., Gómez, A., Sanz, J.F.,
A framework for effective management of
condition based maintenance programs in the
context of industrial development of E-
Maintenance strategies, Computers in Industry,
Volume 82, October 2016, Pages 170-185.
[32] Zhen Hua, Z., Jing, X., Martínez, L., An
ELICIT information-based ORESTE method
for failure mode and effect analysis considering
risk correlation with GRA-DEMATEL,
Information Fusion, Volume 93, May 2023,
Pages 396-411
[33] Nand Gopal, N., a, Dilbagh Panchal , D.,
Fuzzy decision support system for sustainable
operational performance optimization for boiler
unit in milk process industry, Applied Soft
Computing, Volume 135, March 2023, 109983.
[34] Turgay, S. ,Ayma, S.B., Determined by Tolerances
with Rough Set Based MCDM, Industrial
Engineering and Innovation Management (2021) 4:
34-47 Clausius Scientific Press, Canada,
[35] Turgay, S., Dinçer, E.G., Kazancı, S., Navigating
Uncertainty: A Comprehensive Approach to Risk
Management in R&D Projects with the Gravity
Search Algorithm Based MCDM. Industrial
Engineering and Innovation Management (2023)
Vol. 6: 95-103. DOI:
http://dx.doi.org/10.23977/ieim.2023.061013.
[36] Chang, C. L., Wei, C. C., Lee, Y. H., (1999).
Failure mode and effects analysis using fuzzy
method and grey theory. Kybernetes, 28(9),
1072-1080
APPENDICES
APPENDIX-1
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
41
Volume 4, 2024
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
42
Volume 4, 2024
APPENDIX-2
Contribution of Individual Authors to the
Creation of a Scientific Article (Ghostwriting
Policy)
S.Turgay, D.Kara and S.Çimen – investigation,
S.Turgay- validation and
S.Turgay, E.S.Kara- writing & editing.
Sources of Funding for Research Presented in a
Scientific Article or Scientific Article Itself
No funding was received for conducting this study.
Conflict of Interest
The author has no conflicts of interest to declare.
Creative Commons Attribution License 4.0
(Attribution 4.0 International, CC BY 4.0)
This article is published under the terms of the
Creative Commons Attribution License 4.0
https://creativecommons.org/licenses/by/4.0/deed.en
_US
DESIGN, CONSTRUCTION, MAINTENANCE
DOI: 10.37394/232022.2024.4.4
Safiye Turgay, Damla Kara,
Sultan Çi
men, Esma Sedef Kara
E-ISSN: 2732-9984
43
Volume 4, 2024