industry, and truly implement the policy that there is
a law to be complied with in the Internet financial
industry. In the coordinated supervision system, the
role played by social supervision cannot be ignored,
such as the establishment of the Internet financial
social credibility evaluation system, exposing the
true face of Internet financial enterprises with
extremely low credibility, and supervising the
healthy operation of the industry through social
public opinion. The association's service quality
should also be upgraded, opening two-way service
channels, and forming a service system based on
market demand, emergency response mechanism,
and sharing mechanism as a whole, [11]. In
addition, the industry's self-regulation policy is also
indispensable, as it can control whether and to what
extent personal data are disclosed, and protect
people's privacy. Enterprise platforms should
consciously abide by laws and regulations and
establish information security prevention and early
warning mechanisms to maximize the protection of
information security of Internet financial users when
risks arise. Strengthen the supervision between
Internet financial enterprise platforms to avoid
vicious competition among peers.
4.3 Improve Internet Financial Information
Security Dispute Resolution Mechanism
First of all, improve the means of infringement
relief. Due to the asymmetry of information, the
information security of Internet financial users is
often infringed upon, so the public interest litigation
system can be established to give Internet financial
consumers the qualification for litigation, [12].
Moreover, in the process of formulating the
litigation system, the binding force of individual
cases should not be ignored. The judiciary or social
organizations in charge of this area are responsible
for protecting the rights and obligations of citizens.
For citizens to have a place to go to and exercise
their rights, it is necessary to have a corresponding
early warning system and a platform for handling
complaints, set up specialized departments, establish
personnel and improve the industry's self-regulatory
norms, which requires the role and function of
Internet financial institutions to be brought into full
play. Secondly, the current legal liability for
invasion of privacy cannot meet the demand and
needs to be further strengthened. In the Internet
financial industry, once there is an infringement of
customers' privacy information, it is necessary to
assume corresponding legal responsibility. For more
serious cases, severe penalties should be imposed
and the cost of violating the law should be increased
to protect users' right to privacy relief. In addition,
to protect users' privacy, a fair and efficient online
dispute resolution platform with a relatively low
cost can be established to provide users with various
privacy protection services.
Second, establish a specialized arbitration
system. First, set up a specialized Internet financial
arbitration tribunal. At present, many Internet
financial disputes in China have special
characteristics and need to be resolved by
specialized Internet financial arbitration tribunals.
Nowadays, some regions have also set up financial
arbitration courts or financial arbitration tribunals,
but the number is far from enough and needs to be
strengthened. Secondly, a separate roster of Internet
financial arbitrators should be set up, and a team of
professional arbitrators should be established, which
can be composed of people from Internet financial
companies, lawyers, members of industry
associations, etc., as long as they have professional
knowledge and are highly specialized, they can join
the team, but they must undergo regular training and
examination of arbitrators, and can only take up the
post after passing the examination, [13]. Third,
differentiated management of cases. Financial or
commercial disputes and Internet financial disputes
are different concepts, so the arbitral tribunal must
make a clear distinction when handling these
disputes, and make rulings that are truly in line with
the special characteristics of these disputes.
Fourthly, the flexibility of Internet financial
arbitration should be fully mobilized, and the
arbitrators' decisions should refer to the value of
dispute resolution and ensure fairness and
reasonableness, as well as innovate the content of
consumer protection and financial protection. As an
emerging industry, the relevant policies and
regulations of the Internet financial industry cannot
be made loophole-free immediately, so the
arbitrators need to take into account the loose and
flexible characteristics of arbitration, combine the
new laws and professional characteristics of the
financial industry, and make a decision that is more
in line with the actual needs.
5 Conclusion
Accompanied by the continuous development of
modern information technology, financial
information system risk assessment and security
assessment can also be based on quantitative
analysis models to obtain more accurate assessment
results, which can provide mathematical model
support for revenue maximization decision-making
WSEAS TRANSACTIONS on COMPUTER RESEARCH
DOI: 10.37394/232018.2024.12.29
Yingli Wang, Yinglong Zheng