Cultural Influence on Brand Personality Preferences: Individualists
Prefer Sophisticated and Competent Brands while Collectivists Prefer
Sincere Brands
MIRDAIM AXHAMI1, LORETA AXHAMI2
1Department of Marketing and Tourism,
Faculty of Economics, University of Tirana,
Rr. Arben Broci, Tirana,
ALBANIA
2Department of Journalism and Communication,
Faculty of History and Philology, University of Tirana,
Rr. Elbasanit, Tirana 1001,
ALBANIA
Abstract: - In this research, we examine the extent to which culture influences brand personality preference,
based on specific personality dimensions. This research focuses on two main group-level cultures:
individualists and collectivists. We introduce and examine the variations in preferences of Sincere, Competent,
and Sophisticated brand personalities and how cultural orientations influence brand personality preference.
Based on previous literature, we suggest that consumers in collectivistic countries show a higher preference for
brands with Sincere personalities. Moreover, we suggest that consumers in individualistic countries show a
higher preference for brands with competent and sophisticated personalities. We also suggest that the
mechanism underlying these effects is the perceived symbolic meaning of the brand. This effect is moderated
by the cultural background (collectivistic vs. individualistic) of the consumer. This research contributes to the
literature on brand personality traits, brand symbolic meaning, and cultural orientations. We discuss
implications for marketers for global marketing strategies.
Key-Words: - Branding, Culture, Brand Personality, Collectivism, Individualism
Received: May 7, 2023. Revised: October 15, 2023. Accepted: October 27, 2023. Published: November 3, 2023.
1 Introduction
Extant research has highlighted the importance and
variability of brand personality dimensions, e.g., [1],
[2], [3], [4]. However, previous research is still
silent on the relationship between specific cultural
traitsi.e., individualism and collectivismof
consumers and their preference for brand
personalitiesi.e., sophistication and competence.
Additionally, past research has not investigated a
novel mechanism that we focus on to explain the
relationship between cultural traits and brand
personality preference: the perceived symbolic
meaning of the brand. Brand personality is formally
defined as "the set of human characteristics
associated with a brand", [1]. Brand personality has
been considered as one of the most crucial aspects
of the brand, and has thus received great attention
from researchers, [5]. The brand personality
dimensions may have a large impact on consumer
behavior: consumers can link their personality in
different contexts to the perceived salient
personality of the brand, and thus base the brand
selection on the congruity of the preferred
personalities, [1]. The connections that may be
created between the consumer’s personality and the
brand’s personality can influence the strength and
the duration of the relationship that the consumer
forms with the brand (e.g., sincere brands develop a
longer relationship while exciting less durable ones,
[3]). The study, [6], demonstrated that the choice of
a brand with a specific personality is not only a
function of the personality of its user: the reverse is
also possible (i.e., the user’s personality can be
perceived differently from others by the used
brand’s personality). The authors have demonstrated
that brand attributes can have an impact on the
perception of the personality traits of the brand's
owner.
Research has also highlighted the importance of
cultural differences in consumer behavior, e.g., [7],
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[8], [9], [10]. Previous literature has shown that
culture can influence individuals’ psyche, their
norms, and their beliefs, [11]. Moreover, culture can
influence preference for specific brand personality
dimensions, [2], [3].
Two of the main cultural traits are individualism
versus collectivism which can have either a
horizontal or vertical direction, [12]. These
orientations of culture can affect product
evaluations, brand evaluations, goals, and self-
construal of individuals, [8], [9], [10].
The purpose of this paper is to propose a
relationship between the preference for specific
brand personality dimensions and the different
group-level cultural orientations. More specifically,
we theoretically propose that in collectivistic
cultures, consumers show a higher preference for
brands with Sincere personalities. Differently, in
individualistic cultures, consumers show a higher
preference for brands with Sophisticated and
Competent personalities. However, these effects are
further moderated by vertical and horizontal cultural
orientations. Specifically, we suggest that the
preference of individualists for Sophisticated (vs.
Competent) brand personalities would persist only
for vertical (vs. horizontal) individualists. Such
distinction would not hold for consumers with
collectivistic group-level culture, as the preference
for Sincere brands would persist for both vertical
and horizontal collectivistic cultural orientations.
The suggested mechanism behind these effects is
the perceived symbolic meaning of the brands.
Hence, this work aims to review past research on the
topic and propose ways in which future research can
extend insights on this topic and the relationship
between culture and preference for specific brand
personalities.
To do this, this paper reviews the extant
literature on brand personality dimensions in
different cultures and product categories. Moreover,
this research aims to distinguish between collectivist
and individualist cultures and to predict differences
in the preference for specific brand personality
dimensions, following the research on the effect of
culture on consumer behavior, [8], [9], [10]. The
theoretical findings of this research are beneficial to
brand managers to better satisfy the needs and
preferences of consumers based on their cultural
traits.
2 Theoretical Background
2.1 Brand Personality Traits
The concept of brand personality has its roots in
brand personification (i.e., when a specific brand
resembles a person; e.g., an endorser of the brand).
Consumers perceive the existence of personality
congruence between the endorser of the brand and
the brand per se. This way, the brand would gain
meaning in the eyes of the consumers. This would
lead to higher brand preference, [4]. Brand
personality is “the set of human personality traits
that are both applicable to and relevant for brands”,
[4]. The concept of personality dates back to
Martineau in 1958. This concept first referred to the
non-material character of stores, [4], [13]. However,
research in brand personality measurement is mainly
based on [1], who developed the highly-referred
dimensions of brand personality.
Past research on brand personality argues that
brands can be used in symbolic ways when
consumers humanize their personality. This
phenomenon is known as animism, [14], or
personification, [1]. To understand brand
personality, is important to clarify human
personality first. The reason for this is that human
personality precedes brand personality. Human
personality is “a clear construct, different from
cognitive aspects of the person, or his or her skills
and abilities, [4]. The most important model to
describe human personality traits is the Big Five
Personality Traits. These traits are known by the
acronym OCEAN (Openness, Conscientiousness,
Extraversion, Agreeableness, and Neuroticism).
In, [4], the authors proposed that the right approach
to define the brand personality traits is to follow the
approach for defining the human personality traits.
Indeed, to develop a scale for the brand personality
traits, [1] followed the steps that previous research
has used to determine the human personality traits.
The study, [1], has demonstrated in her research that
brands can have salient personality traits (i.e.,
Sincerity, Excitement, Competence, Sophistication,
and Ruggedness) just like people do (i.e., Big-Five
personality traits). Sincere brands are perceived as
being domestic, honest, genuine, and cheerful.
Exciting brands are perceived as being daring,
spirited, imaginative, and up-to-date. Competent
brands are perceived as being reliable, responsible,
dependable, and efficient. Sophisticated brands are
perceived as having glamour, pretentiousness,
charm, and romance. Lastly, Rugged brands are
perceived as being tough, strong, outdoorsy, and
rugged. The study, [1], employed 114 adjectives (or
traits) to develop these five brand personality
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dimensions. She tested these dimensions across 37
brands in various and diversified product categories.
While there is literature doubting the existence of
only these five brand personality traits or the extent
to which these traits can be applied to different
categories, [4], most of the other research on brand
personality traits, has its roots in [1]. For instance, in
research conducted in Spain on brand personality
traits, Sincerity, Excitement, and Sophistication
overlapped the five brand personality traits, [2]. In
Japan instead, Ruggedness was substituted with
Peacefulness, [2]. Similarly, [15], have proposed a
German brand personality scale, [16], a Croatian
scale, and, [17], a Dutch scale for measuring brand
personality traits, [18]. Instead, [18], constructed a
different scale to measure brand personality traits.
The authors suggested five alternative brand
personality dimensions: Responsibility (i.e., down to
earth, stable, and responsible), Activity (i.e., active,
dynamic, and innovative), Aggressiveness (i.e.,
aggressive, and bold), Simplicity (i.e., ordinary and
simple), and Emotionality (i.e., romantic and
sentimental). Similarly, [19], developed another
scale, whose dimensions correlated to the Big Five
human personality traits. The authors suggest these
brand personality traits: Trusted (i.e., trustful,
reliable, and persevering); Sociable (i.e., creative,
friendly, and outgoing); Exciting (i.e., active,
adventurous, and cool); and Sincere (i.e., simple and
caring). Conscientious individual personality and
Trusted brand personality support the theory of self-
congruity between brands and customers’
personalities as a driver of brand preference and
choice. Neuroticism was correlated to a Trusted
Brand personality and Extraversion and Openness to
experiences to a Sociable Brand personality.
However, most of the previous literature has
used the scale suggested by [1], and tested how it
differs in their context, [2], [20], [21], [22]. In line
with previous research, in this paper, we
theoretically investigate how preference for specific
personality traits differs based on the cultural
background of consumers.
2.2 Effects of Brand Personality on
Consumers
Previous research has studied the importance of
brand personality on consumers. For instance, [6],
has proved a strong link between brand personality
and perceived user personality. More specifically,
the authors suggest that the “salient brand
personality dimensions may affect consumer
perceptions of personality traits of the owner of the
brand”, [6]. For instance, consumers wearing a
competent brand are perceived as more competent
than those wearing an incompetent brand, [6].
However, the personality of the brand extends to the
personality of the brand owner if there is
consistency between the brand and the context (e.g.,
a Boss t-shirt will affect the personality of the user
when it is worn for golfing but not when it is worn
for hiking). These findings are in line with previous
research on consumer-brand congruity. Research in
this area suggests the greater the congruity between
human characteristics and brand characteristics, the
greater the brand preference, [23], [24]. If
consumers perceive the brand with a particular
personality, they link their personality to that of the
brand, [1], [26]. Moreover, not only will consumers
be affected by the brand personality, but they will
also be perceived by others in line with the
personality of the brand they are using. This
happens because of the transfer of personality
characteristics from the brand to its user, [6]. So, the
greater the congruity between the human
characteristics and the brand, the greater the brand
preference, [23], [24]. The study, [25], compares the
choice of brands with the choice of friends. The
author suggests that “people choose their brands the
same way they choose their friends; in addition to
the skills and physical characteristics, they simply
like them as people,[4].
Previous research has demonstrated that brand
personality when it is high self-expressive value
and distinctive can positively affect the
attractiveness of the brand personality. When this
occurs, consumers show a higher preference for the
brand. Hence, brand personality directly affects
positive word-of-mouth reports and indirectly
affects brand loyalty, [22]. When the brand
personality trait is perceived as unique and distinct,
consumers conserve a favorable memory of the
brand in their memory. This, in turn, increases brand
equity, [5], [27], [28]. Conclusively, when the brand
personality trait is well-established and well-
defined, consumers show higher brand preference,
[23], [24]. Moreover, consumers strengthen the
emotional relationship they have with the brand,
[29], and they behave more loyal to the brand, [30].
Brand personality is so important to consumers and
being that it can affect the choices of brands, i.e.,
choosing the brand that has the personality traits
they search for or that are congruent with their
personality, [1], [26], we focus our attention on
brand personalities and how preference for them is
established by consumers’ characteristics (i.e.,
cultural background).
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2.3 Cultural Orientation and Brand
Personality
One of the most representative characteristics of
individuals is their cultural background. Cultural
orientation is the extent to which consumers differ
in their norms and values. Moreover, it is a major
determinant of the behavioral differences across
cultures, [11]. Research suggests that there is a
strong relationship between culture and individuals.
More specifically, research shows that culture is
connected to psychology and sociology, [31].
Culture can influence individuals’ psychology and
behavior (e.g., how people behave in
individualist/collectivist cultures, [32].
Two of the main cultural orientations are
individualism versus collectivism, [33], and they
represent substantial behavioral differences. The
study, [34], suggests that individualists are more
focused on details and on objective attributes of the
objects to categorize them. Differently, collectivists
are more holistic and do not only focus on the
objective attributes of the object but also other
secondary (i.e., non-diagnostic) parts. In line with
this, [35], have extended the holistic-analytical
processing to the brand extension theory. The
authors showed that if there was a high-perceived fit
between brand family and brand extension, there
was analytic processing and no difference in brand
extension evaluations across cultures (Koreans as
Western Asians vs. Americans). Instead, when the
perceived fit between the brand family and the
extension was perceived as moderate or low,
Koreans (vs. Americans) would engage more in
holistic processing.
Previous literature suggests that people in
individualistic cultures have an independent
construal, while those in collectivistic cultures have
an interdependent one. In the former case, people
prefer independent relationships with others,
discounting in-groups’ goals to their own goals. In
the latter case, people prefer interdependent
relationships, discounting their own goals to their
in-groups’, [33], [36], [37], [38]. We summarize the
main differences between the individualistic and
collectivistic cultural traits in Table 1, based on
previous literature covered throughout this section.
Table 1. Individualistic versus Collectivistic Culture
Individualistic Culture
Collectivistic Culture
(e.g., United States, UK,
France)
(e.g., Korea, Japan, India)
Comparison of others in
relation to the self
Comparison of self in
relation to the self
Emphasis on separateness
Emphasis on connectedness
Emphasis on self-identity
Emphasis on relationships
Emphasis on hierarchy
Value equality
Value superiority of
products in evaluating them
Might not value the
superiority of products in
evaluating them
Value innovativeness of
products
Value familiarity of products
Concerned with improving
status
Focus on expressing one’s
uniqueness
Independent self-construal
Interdependent self-construal
Concerned to stand out
Focus on establishing one’s
capability to be successfully
self-reliant
When we distinguish between individualistic
and collectivistic societies, it is important to
consider the vertical versus horizontal orientation of
these traits. When comparing collectivists with
individualists, these differences probably refer to the
vertical individualistic and collectivistic traits. This
orientation is different from the horizontal and can
hardly be extended to horizontal individualistic and
collectivistic societies, [12]. The study, [37],
explains the distinction between individualism and
collectivism, based on previous research on these
topics. The authors summarize important
comparisons between horizontal and vertical
individualism and collectivism. Vertical
individualistic cultural societies tend to focus on
“self-reliance, independence, and hedonism”, and
“on improving individual status via competition,
seeking achievement, power, prestige, standing out,
display of success and status, [37]. However,
horizontal individualists show aversion to showing
off, to conspicuous consumptions, to achieving
people. They appreciate modesty, [37]. Some
differences are also noted between vertical and
horizontal cultural traits of collectivism. Vertical
collectivists appreciate defense to authority and
achievement of balance and harmony in comparison
to others. Horizontal collectivists instead, emphasize
honesty and are direct and cooperative with others.
They ensure and focus on equality. Hence, the
horizontal orientations of individualistic and
collectivistic cultures provide a “pure” measurement
of these traits, given the lack of hierarchy and
comparison with others, [12]. Hence, based on
previous literature, there are differences in
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preferences, behaviors, and psyche of individuals
based not only on their individualistic versus
collectivistic cultural traits but also on the
orientation dimension of their group-level culture:
vertical versus horizontal.
So far, we have reviewed previous literature
suggesting that/how culture is related to psychology
and sociology. Culture can influence individuals’
psyche, their norms, and their beliefs. Two of the
main cultural traits are individualism versus
collectivism which can have either a horizontal or
vertical direction. These orientations of culture can
affect product evaluations, brand evaluations, goals,
and the self-construal of individuals. Based on this,
in the next session, we focus more in detail on
cultural orientations and brand personality traits.
As previously mentioned in this paper, specific
brand personality dimensions can have a specific
impact on consumers. For instance, Sincere brands
are perceived as being domestic, honest, genuine,
and cheerful, [1]. This personality dimension can be
present both in large and small companies. Small
and new brands embrace sincerity when they want
to show themselves as caring, especially more
caring than big rivals (e.g., Gateway Cow
campaign). Large companies use sincerity to bring
the interaction with the customer to a more “down-
to-earth” and tangible level (e.g., MetLife’s use of
Snoopy). Hence, a sincere personality would flare
the feeling of “nurturance, warmth, family
orientation, and traditionalism” in brands. These
traits are positively correlated to relationship
strength, [3], feeling of trustworthiness, and brand
dependability, [1]. Sincerity can thus trigger
vulnerability and the growth of the relationship
between the brand and the user, [3], [39].
2.4 Cultural Orientation and Brand
Personality
In, [2], the authors suggest that individuals,
institutions, and practices, can be carriers of culture.
However, also brands and the messages they convey
can be transporters of cultural meaning, values, and
beliefs. The authors demonstrate how and to what
degree the personality traits of brands carry specific
cultural meaning, based on the parallelism that
brand personality traits have with human personality
traits, [1]. Hence, the authors suggest that one way
to investigate the relationship of individuals with
culture is by focusing on brands that individuals use,
as an extension to nonhuman and symbolic objects.
The fact that brand personality and cultural
symbolism are strongly related goes back to the
theory of symbolism, which argues that consumers
consider their preferred brands as extensions of
themselves. This theory suggests that the
consumption and purchasing decision is driven by
the symbolic value of the brand, [40]. This symbolic
consumption of brands can have a positive impact
on consumers because brands can satisfy and inflate
the self-consistency and the self-esteem of
consumers, [41]. To explain more in detail the
process and the mechanism behind the symbolic
consumption of brands and products, [24], revised
the self-concept theory, to apply it to consumer
behavior. The author suggests that consumers do not
only consider brands and products for their physical
and apparent characteristics but also for the
symbolic image that they convey and how this
image is related to the self. Being that the symbolic
image is highly personal, the same brand will not be
equally evaluated by all consumers and in all
situations. Hence “consumption of a brand may be
highly congruent with self-image in one situation
and not at all congruent with it in another,[24].
Brand personality can thus produce symbolic
benefits. As previously mentioned, brand
personality is the set of human characteristics
associated with the brand, [42]. The goal of brand
personality is exactly that of “describing the
perceptual reality for the consumer perception”. For
this reason, consumers make purchasing decisions
based 2 aspects: 1) on the similarity of the
personalities (his and the brand’s); and 2) whether
the personality of the brand he consumes is the one
he wants to convey to others, [43], [44]. In, [2], the
study suggests that the symbolic meaning and value
that brands carry are not only affected by the
individuals’ perceptions but also by the cultural
characteristics of the country where the consumers
live. For instance, the authors have demonstrated
that the traits of brand personality may encounter
differences from Japan to Spain (both allocentric
and at the same development stage, but less
emotional vs. more emotional, specifically).
In, [45], the authors showed that in America
(i.e., individualist society) people have an
interdependent view of the self. This facilitates the
accessibility of particular brands (i.e., exemplars).
Instead, in Japan (i.e., a collectivist society), people
have an independent view of the self. This facilitates
the retrieval of brand beliefs (i.e., general
descriptive or evaluative thoughts). In, [9], [10],
[46], the studies have demonstrated that the
orientation of individualistic-collectivistic cultural
traits can also be extended to brand preference and
liking (based on power perception).
Brands can become mirrors of the cultural traits
of individuals in individualistic or collectivistic
societies, [47]. This happens because consumers
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may link brands to cultural traits, [2]. Moreover, [2],
has shown that culture can affect the brand
personality dimensions. The authors show that some
brands in the United States (i.e., individualistic
culture) are perceived as rugged (e.g., Marlboro),
and some in Japan (i.e., collectivistic society) as
peaceful. The important part is that ruggedness and
peacefulness are traits of the culture of these
countries, [45]. The brands that are more embraced
in the cultural values have higher chances of
becoming icons (e.g., Harley Davidson, Nike,
Apple, Vodka, etc.) because they create a strong
connection with culture, [47]. The study, [47],
explains that what stands behind the scenes of this
phenomenon of “iconization” is not how the brand
performs, but what is the symbolic meaning that it
carries with its personality traits. Iconic brands can
be perceived as similar to iconic people, they are
idealized and people (i.e., consumers) want these
icons to become part of their lives. The same
happens with iconic brands. But to make iconic
brands part of their lives, consumers purchase and
use these brands.
Based on the previous literature mentioned in
this section that emphasizes how culture can affect
consumer preferences related to brands, we
theoretically propose that there are differences in
specific brand personality preferences based on the
distinction between the orientations of
individualistic and collectivistic cultures.
3 Propositions
3.1 Individualistic Cultural Traits and
Sophisticated Brand Personality
The study, [46], has summarized, based on previous
literature, that culture can affect brand decisions.
More specifically, [46], mentions that in
individualistic cultures, consumers choose brands
based on their attributes, advantages, and available
information on the brand.
In collectivistic cultures, instead, consumers are
influenced by familiarity, friendliness, and
perceived honesty of the brand. In, [37], the authors
propose that consumers who belong to the vertical
individualistic culture may be more driven towards
status symbols, such as prestige, and possession,
that transmit higher performance and achievement
compared to others. In vertical-individualist
societies or cultural countries (e.g., the U.S., Great
Britain, France), individuals care about status,
achievements, and demonstrating themselves to
others. However, in horizontal-individualist
societies or cultural countries (e.g., Sweden,
Denmark, Norway, and Australia), individuals are
not prone to differentiation and like to view
themselves as one group, with equal members, [48].
In summary, individualists are independent, [45]
focused on product attributes, [8], and focused on
themselves and their interests, [12]. Individualism is
about self-expression; it is about feeling good with
the self and being noticed by others, [12]. These
characteristics of individualists are very much in
line with the Sophistication dimension of brand
personality. As mentioned before, this dimension is
found to be strongly related to adjectives like:
Good-looking, Glamorous, Upper class, Charming,
Stylish, Confident in themselves, Chic, Elegant,
Selective, Snobbish, and Upscale. Based on the
apparent congruence between the personality traits
of individualists and Sophisticated brands, more
formally, we theoretically propose that:
Proposition 1: In collectivistic (individualistic)
cultures, higher brand preference will be observed
when the brand is perceived as Sincere
(Sophisticated, Competent).
Proposition 2: The perceived symbolic meaning
of the brand mediates the effect of group-level
culture on brand personality preferences.
3.2 Collectivistic Cultural Traits and
Sincere Brand Personality
Individuals with a horizontal collectivistic cultural
orientation tend to emphasize “sociability,
benevolence, and cooperation, [37]. Moreover, in
horizontal collective societies, people tend to
emphasize the value of honesty and equality. In
vertical-collectivist countries (e.g., Korea, Japan,
India), individuals care about authorities, cohesion,
equality, and the achievements of the group more
than their ones. In horizontal-collectivist countries
(e.g., Israel), individuals focus on sociability and
interdependence with others, [49]. In summary,
collectivists are interdependent, [45], focused on
product familiarity, [8], and on family, rather than
on the self. Collectivists put value on equality,
harmony, and trust, [12].
These traits of collectivists are in line with the
Sincere dimension of brand personality because this
trait is found to be strongly related to adjectives
like: Down-to-earth, Wholesome, Cheerful,
Reliable, Sincere, Family-oriented, Small-town, and
Friendly. Brands with Sincere personality flare the
feeling of nurturance, warmth, family orientation,
and traditionalism. These traits are positively
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correlated to the feeling of trustworthiness, and
brand dependability, [1].
We thus theoretically suggest that culture
influences the preference for specific brand
personality traits. However, these findings would
not be enough to provide insights into the specific
dimensions of culture that explain the mechanism
behind these effects. As we can see from Table 1,
horizontal collectivists are described as individuals
who are sociable, cooperative, and benevolent, and
as people who emphasize honesty and equality.
Over similar lines, vertical collectivists would
sacrifice their interests over the interests of the
group, and they can be characterized as people who
value conformity, harmony, and protection. Thus,
cultural differences in preference for sincere brands
can be explained by both horizontal and vertical
orientations of collectivism.
Alternatively, in individualist cultures, over the
vertical axis, people are focused on achievement,
power, prestige, status, and success. Thus, vertical
individualism would explain the higher preference
for sophisticated brand personality. On the contrary,
on the horizontal axis, they do not appreciate
conspicuous consumption and do not prefer to brag.
This goes against the sophisticated brand personality
trait, which is more about showing off style, charm,
glamour, upper class, and good-looking (Table 1).
For this reason, horizontal individualism would not
explain the preference for a Sophisticated brand
personality in an individualist culture. Hence, put
formally:
Proposition 3a: The vertical dimension of
individualism (but not the horizontal one) moderates
the effect of group-level culture on Sophisticated
brands’ preferences.
Proposition 3b: The horizontal dimension of
individualism (but not the vertical one) moderates
the effect of group-level culture on Competent
brands’ preference. The conceptual model
representation of our study is presented in Figure 1.
Fig. 1: Conceptual Model Representation
4 Theoretical Contributions and
Future Research
4.1 Theoretical Contributions
This work first contributes to research on branding
and branding, extending the research on brand
personality traits. Moreover, this research
contributes to the cultural variations in branding
literature, by proposing an additional way in which
culture influences brand preference.
The current findings contribute to the extant
body of research on brand personality. Previous
literature has proposed five main brand personality
dimensions: Sincerity, Sophistication, Competence,
Excitement, and Ruggedness, [1]. After the first
dimensions were introduced, literature continued
suggesting variations to them and proposing new
ones, like Peacefulness instead of Ruggedness in
Japan, Passion instead of Competence in Spain, [2].
Similarly, other researchers proposed other
dimensions such as Solidity, Genuineness,
Enthusiasm, Unpleasantness, [20], Conviviality,
[21], and Integrity and Nurturance, [50]. Some new
dimensions originated from the Big Five Personality
Traits proposed: Emotional Stability, Openness,
Extraversion, Agreeableness, and
Conscientiousness, [51].
Literature shows that brand personality can
influence consumer behavior. More specifically,
consumers are more attracted to brands that have a
congruent personality with theirs, [1], [26]. Also,
the more distinct and well-established the brand
personality is, the higher the brand preference, [23],
[24]. Moreover, the personality of the brand can
influence how the users of the brand are perceived
by others, [6].
Previous research suggests that culture may
affect consumer behavior. More specifically, culture
influences product evaluations regarding country-of-
origin, [8], persuasion, [7], or comparative
advertising, [52]. Culture has influence also in the
branding literature. One of the most influencing
dimensions of culture is the individualistic-
collectivistic trait, [33]. This cultural orientation can
influence brand extension evaluations, [35], but it
can also influence brand personality dimensions,
[2]. This article extends the stream of research on
cultural influence on brand personality dimensions.
However, we do not focus on the construction of
personality dimensions, [2]. Instead, we focus on
brand preference, given its personality, among
different cultural groups. Throughout the studies of
this paper, we demonstrate that in collectivistic
cultures (e.g., Japan), consumers have a higher
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Mirdaim Axhami, Loreta Axhami
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preference for Sincere brands. Instead, in
individualistic cultures (e.g., the United States),
consumers prefer more Sophisticated brands.
Previous literature has shown that there is a high
congruency and overlapping of these brand
personality dimensions and the cultural traits of
those societies, so we base our reasoning on this.
Moreover, we show the underlying mechanisms
behind these effects. Among the collectivists,
individual horizontal and vertical collectivism
explain the higher preference for Sincere brands.
Among the individualists, individual vertical (but
not horizontal) individualism explains the higher
preference for Sophisticated brands.
We believe that given the constant interest in
culture and brand personality traits, future research
can investigate further their combination. More
specifically, future research can investigate the
boundary conditions of these effects. For instance,
[8], has shown that product familiarity and
superiority of the attributes are differently important
to collectivists and individualists when evaluating
products based on their country of origin.
Specifically, in collectivistic (individualistic)
cultures, familiarity (innovativeness) is important
for more positive product evaluations. Moreover,
the superiority of product attributes is important for
individualists (but not for collectivists) to increase
product evaluations. Similarly, future research can
investigate whether collectivists would prefer more
Sincere brands if they are familiar with them. We
expect them to do so. On the contrary, we anticipate
that individualists would prefer more Sophisticated
brands if they are innovative. The same effect
should not hold for collectivists. Regarding product
attributes superiority, we expect this to enhance the
Sophisticated brand preference for individualists,
but not to affect the Sincere brand preference for
collectivists.
4.2 Practical Implication
Our research offers several practical marketing
implications. Firms put a great emphasis on
branding, given that it is one of the main assets that
a company has and the great impact brand
preference has on consumer choices and thus on
company profitability, [53]. Given this, firms would
greatly benefit from an increase in preference for
their brand. Our findings indicate that there are at
least three important issues for managers to consider
when trying to increase consumers’ brand
preference: (1) focusing on addressing consumer
needs based on their country's culture, (2) making
the brand be perceived as a Sincere or Sophisticated
according to the cultural traits of their country, (3)
individualizing the congruence that can be created
between the brand and the user’s personalities.
The findings of this paper suggest that managers
should differentiate their branding strategies
according to the cultural traits of that country. The
study, [1], proposes that brand personality can be
manipulated to convey a specific personality (e.g.,
Sincerity). In collectivist countries, brand strategies
should be directed at conveying a Sincere
personality for their brands. By doing so, brand
preference would be enhanced. Moreover, by
transmitting a Sincere personality of their brands,
consumers are more trustworthy of the brand and
more willing to forgive eventual “mistakes”, [3].
The same with Sophisticated brand personality.
Brand managers can convey the Sophistication of
their brand through typical colors associated with it
(e.g., Tiffany light blue), through details (e.g., the
white ribbon in Tiffany’s boxes), or the logo (e.g.,
the Tiffany font), [54]. This affects how consumers
feel and how they feel about the brand.
Next, when the brand is vested with a Sincere or
Sophisticated personality, consumers too will be
perceived as such in turn, based on the self-
congruency literature, [6]. Since being Sincere
(Sophisticated) is in line with the cultural attitude of
collectivistic (individualistic) countries, consumers
will feel better when using the brand. When the
brand makes the consumer feel better
psychologically, he will create a stronger connection
to the brand, [55].
5 Conclusions
To summarize, this research reviewed past findings
relating the construct of brand personality to traits of
consumer culture, focusing specifically on two main
group-level cultures: individualists and collectivists.
In this study, we introduced and theoretically
examined the variations in preferences of Sincere,
Competent, and Sophisticated brand personalities
and how cultural orientations influence different
brand personality preferences. In light of what we
summarized from past research, we suggest that
consumers in collectivistic countries would show a
higher preference for brands with Sincere
personalities, and consumers in individualistic
countries would show a higher preference for brands
with competent and sophisticated personalities. We
theoretically propose that the mechanism underlying
these effects is the perceived symbolic meaning of
the brand. This effect is moderated by the cultural
background (collectivistic vs. individualistic) of the
consumer. While we believe that the study has
merits as it extends research in branding and culture,
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future research could employ either an experimental
approach to test the propositions or a bibliometric
approach to enrich the review of the literature on the
topic, [56].
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Contribution of Individual Authors to the
Creation of a Scientific Article (Ghostwriting
Policy)
The authors equally contributed to the present
research, at all stages from the formulation of the
problem to the final findings and solution, with the
first author taking the lead and handling the
organization and management of the research.
Sources of Funding for Research Presented in a
Scientific Article or Scientific Article Itself
No funding was received for conducting this study.
Conflict of Interest
No conflict of interest to declare.
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DOI: 10.37394/23207.2023.20.212
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