2 Literature Review
2.1 Definition of Terms
A warehouse is a facility of the supply chain to
assemble goods or products in order to reduce the
costs of transportation, save time and expenses of
production and purchasing, and it is also a process
of added value arrangement and time reduction of
response, [7].
The corporations consider the warehouse as a
key business operation to provide excellent
customer service and enhance the advantages of
competitiveness. There are two kinds of
warehouses: consolidation warehouses and
distribution warehouses, [8]. However, the
warehouses regarding their functions in the supply
chain can be divided as follows: warehouse of raw
material storage, warehouse of processed products,
warehouse of ready goods, distribution warehouse,
warehouse of filling up goods, local warehouse of
direct delivery, and warehouse of added value
services, [9].
The inventory and warehouse management,
warehouse management plan, and inventory
management plan (IMP) are the key strategies to
lead businesses to competitiveness and success.
Warehouse management is the most important
logistics system. Therefore, there must be several
factors for warehouse management, and the
complexity to meet the management need of high
quality must depend upon the high-quality operating
system with the technological system, modern
devices, and professional workforce. These three
factors must work accordingly for accurate
operations, [10].
2.2 Theory of Efficiency Enhancement
[11] created the conceptual framework of factors of
the organizational operations to enhance production
efficiency as shown in Figure 1 below.
Fig. 1: Factors enhancing production efficiency.
Figure 1 shows the factors leading the organizations
to efficient outputs. The components are as follows.
1. Factors
a. Human factors including workforce, competency,
energy, passion, and expectation.
b. Non-human factors including financial capital,
machinery, materials, techniques, approaches, and
land.
2. Process
c. Organizing includes structural organization,
potential organization of changes, analysis,
objective assignment, and strategic planning.
d. Decision including decision-making process,
implementation of the information technology for
management, supporting system process.
e. Planning and controlling including project
planning, computer-aided control system and
computer-aided controlling, and cost-benefit
analysis for the efficiency enhancement of personnel
and assessment management.
3. Product/output including products and services,
operational competency of the organizations,
production volume competency, and innovation.
[12] defined the word ‘efficiency’ as the ration of
outputs to inputs. The indicators of efficiency
measurement are as follows: (1) Rate of return (2)
Unit cost (3) Resource consumption rate and (4)
Profit ratio of investment expenses.
Efficiency is the implementation of resource
utilization and operational process with the
productive outputs comparing expenses of
investment and profits. If the profits are higher than
the costs, it shows some higher operational
efficiency. The efficiency may not show in a form
of figures but in a form of reasonable and
economical expenses of money, materials, and time.
This also includes the implementation of strategies
or techniques properly to enhance the fast and
effective outputs.
The corporations’ productivity provides all the
stakeholders’ benefits directly and indirectly and the
development of workforce and performance for
quality business growth enhances the economic
expansion and world market competitiveness as
follows: (1) The consumers can get the high quality
of products and services with lower prices, variety
of choices, convenience of purchasing, and security,
(2) The employees will have a proper return, good
benefits, security in their career and life, good
experience, skills, safety at the workplace, and
suitable environment, (3) The entrepreneurs or
organizations can have the high turnover rates
because the profits are essential for businesses to
enhance production, expand branches, implement
high technology, save energy, and increase the
quality of products, and (4) The government of the
country can earn a lot from the income taxes paid by
the organizations with good income or profits, and
the nation can support various kinds of projects,
population well-being, and other necessities.
2.3 POLC Theory
POLC theory, [6] consists of four components as
follows.
WSEAS TRANSACTIONS on BUSINESS and ECONOMICS
DOI: 10.37394/23207.2023.20.80