design, implementation, project management, and
training, [4].
Tohidi, [5], conducted a study on the
implementation of information technology projects
and found that technology is fundamental to
organizational success factors that increase
competitiveness and efficiency, and productivity of
work. However, it also increases the challenge of
working for personnel in the organization. The
project management theory and practice offer
methods, tools, and techniques to support project
management. In the concept phase, Feasibility is
typically used to study the project, [6], the Cost
Benefit Analysis, [7], is used to assess the financial
analysis and economic effects of a project, [8], and
the Logical Framework, [9], is used to define the
project as precisely as possible and assess its
benefits.
Since information technology projects are a type
of project, activities related to their implementation
involve the use of various resources to create works
that are beneficial to the target group. These
activities must be independent and able to be
analysed, planned, and managed, including having
clear objectives. There is a definite period of time
for these activities, and operations must be within
the budget in order to achieve quality work that
meets the specified criteria, [10].
1.2 Defining Remote Work, Telework, Work
at Home, and Home-based Work
Working from home and distance working are not
new phenomena, but they have greatly increased
due to the Covid-19 pandemic. This alternative may
have a longer-term effect on some distinct aspects,
including how people organize their work and
where it is performed. It is important to clearly
understand the four different concepts of remote
work, telework, work at home, and home-based
work, and how they relate to each other. 1) Remote
work, [11], can be described as situations where
work is fully or partly carried out at an alternative
worksite other than the default place of work. 2)
Telework, [12], is a subcategory of the broader
concept of remote work and includes workers who
use information and communications technology or
landline telephones to carry out work remotely. 3)
Work at home, [13], refers to work that takes place
fully or partly within the worker's own residence,
with the home serving as the physical location for
all or some of the work. 4) Home-based workers,
[3], are defined in the resolution concerning
statistics on work relationships as "workers whose
main place of work is their own home”.
2 Literature Review
2.1 Advantages and Disadvantages of
Distance Working
A survey of the advantages and disadvantages of
working remotely in Latvia has been conducted,
[14]. The results of the study are as follows: 1)
Individual organization of working space -
37.47%;2) Opportunity to choose convenient
equipment - 16.90%; 3) Opportunity to choose
working place - 8.58%; 4) Opportunity to choose
working time - 7.88%; 5) Economy of travel time to
work - 6.21%; 6) Economy of travel expenses to
work - 5.53%; 7) Opportunity to organize working
process independently - 3.96%; 8) Opportunity to
work individually - 3.31%; 9) Opportunity to work
without permanent control - 3.17%; 10) Opportunity
to limit distractions caused by other employees -
2.59%; 11) Opportunity to spend more time on
relatives and hobbies - 2.24%; and 12) Opportunity
to do something parallel during working - 2.15%.
The disadvantages of working remotely can be
listed as follows: 1) Difficulty in organization of
working space - 37.61%; 2) Lack of equipment -
9.66%; 3) Weak Internet signal - 6.57%; 4) Irregular
work schedule - 6.32%; 5) Difficulty of performing
tasks via the Internet - 5.00%; 6) Disorganized
working negotiations via the Internet - 4.62%; 7)
Lack of access to working information - 4.17%; 8)
Lack of face-to-face communication with
management - 3.43%; 9) Lack of face-to-face
communication with other employees - 3.16%; 10)
Lack of control by management - 2.84%; 11)
Difficulty to get into working mode in the morning -
2.21%; 12) Difficulty to stop working in the evening
- 2.15%; 13) Lack of environment change - 2.03%;
14) Feeling of loneliness - 1.96%; 15) Presence of
distractions by family members, household issues,
etc. - 1.75%; 16) Difficulty to make yourself work -
1.56%; 17) Lack of balance between work and
personal life - 1.50%; 18) Lack of inspiring working
atmosphere - 1.28%; 19) Informational overload -
1.14%; and 20) Communicational overload - 1.06%.
According to the research about disadvantages of
distance working, it appears that it can be divided
into 2 groups which are 1) Relate or Impact to the
project from topics number 1 to 10 and 18, 19, 20. it
is 86.85% of total topics and 2) NOT Relate or
Impact the project from topics number 11 to 17
which is 13.15%. This clearly shows that project
management has a significant impact on project
outcomes.
WSEAS TRANSACTIONS on BUSINESS and ECONOMICS
DOI: 10.37394/23207.2023.20.36
Kittisak Umaji, Worapat Paireekreng