Applying Distributed Leadership in Micro and Small Enterprises of
Kosovo
ARIANA XHEMAJLI
Department of Management,
College Biznesi,
(https://eng.kolegjibiznesi.com)
Pristina,
REPUBLIC OF KOSOVO
MIMOZA LUTA
Department of Business Management,
University Haxhi Zeka,
Peja,
REPUBLIC OF KOSOVO
EMIN NEZIRAJ
Department of Management and Informatics,
University Haxhi Zeka,
Peja,
REPUBLIC OF KOSOVO
Abstract: - Discussions about distributed leadership and its effectiveness have been at the center of recent
leadership studies. This article aims to present the perceptions of micro and small enterprises staff in Kosovo,
regarding the practice of distributed leadership, the challenges of this application and the conditions that permit
the improvement of enterprises leadership. In Kosovo micro and small enterprises make up the majority of
companies operating in the market and serve as the main source of employment for the Kosovo population.
Thus, examining the leadership issues of these ventures would serve above all to their effectiveness and
success. The ideas of econometric models about the levels of distributed leadership and the challenges of the
application of the distributed leadership helped to explain some features of the leadership in micro and small
MSE-s in Kosovo context. The instrument created has been delivered to 37 micro and small enterprises in
Kosovo. 294 entrepreneurs and enterprises staff filled the questionnaire.
The study revealed that according to the respondent’s perceptions distributed leadership is practiced in their
enterprise at a superficial level, according to the 3 levels presented by empirical research. There exists a
“neutral” perception about the challenges faced by the enterprise while applying distributed leadership, which
shows that the respondents do not have a clear idea about the challenges that their enterprise has to face while
applying distributed leadership. Nevertheless, they listed “the lack of the shared responsibility amongst the
staff”, as one challenge that their enterprise faces mostly, while applying the distributed leadership. According
to the respondents, it is important to encourage staff to participate in the decision making, ensure well-built
relations among entrepreneurs and the staff and create strong collegial relationships among staff. This could
contribute to the success of the MSE-s
Key-Words: distributed, leadership, micro, small , enterprises, Kosovo, challenges.
Received: March 11, 2022. Revised: September 26, 2022. Accepted: October 28, 2022. Published: November 15, 2022.
1 Introduction
Distributed leadership studies have been conducted
mostly in the field of education and have examined
school contexts, however, it seems that distributed
leadership can be applied to enterprises of different
sizes.
This paper examines the application of the
distributed leadership to micro and small enterprises
(MSE-s) in Kosovo. Particularly the article aims to
WSEAS TRANSACTIONS on BUSINESS and ECONOMICS
DOI: 10.37394/23207.2022.19.167
Ariana Xhemajli, Mimoza Luta, Emin Neziraj
E-ISSN: 2224-2899
1860
Volume 19, 2022
present the perceptions of micro and small
enterprises staff in Kosovo, regarding the practice of
distributed leadership, the challenges of this
application and the conditions that permit the
improvement of enterprises leadership. In Kosovo
micro and small enterprises make up the majority of
companies operating in the market and serve as the
main source of employment for the Kosovo
population. Thus, examining the leadership issues of
these ventures would serve above all to their
effectiveness and success.
2 The Distributed Leadership,
Challenges of Application and
Conditions for Improvement
Discussions about the concept of leadership and
studies on leadership also are numerous. In its work
“The new work of educational leaders”, [1], states
that leadership as a process whereby an individual
influences a group of individuals to achieve a
common goal in the organization.
Despite the wide range of leadership typologies, the
two main types of leadership discussed in the recent
academic literature are the traditional leadership and
the distributed leadership. Traditional leadership is
about vertical top-down management, while
distributed leadership is a more democratic one. It is
known as shared leadership, participatory
leadership, or democratic leadership, [2]. According
to Harris, [3], distributed leadership is a form of
leadership when the influence is made on an
organization, and decisions are taken by several
persons, rather than managed by one person.
According to Elmore, [4], when distributed
leadership is implemented in an organization, it
enables an increase of employees' trust that the
company works honestly and this affects the
increase of the company's possibility for progress.
The author stressed that distributed leadership gives
importance to the communication and the
collaboration between members of the company and
to the learning from each other.
According to Harris, [5], there are different strategic
levels of leadership development. The first level is
superficial, which is related to the creation of a
team, and the division of tasks between their
members; the second level of the distributed
leadership, the subterranean level when sharing the
leadership is considered as a working norm and the
third level of the distributed leadership, deep
distributed leadership, where the leadership
becomes the culture of the organization.
Regarding the challenges that an enterprise faces
while applying the distributed leadership Harris,
[6], listed: (a) the distance, (b) the culture (the top
down model of leadership), (c) the enterprise
structure.
Summarizing the findings of some authors,
including Harris’s ideas, Dambrauskienė. [7], shows
the characteristics of distributed leadership, as
following: (a) the community members’
participation in the organization’s performance, (b)
communication and collaboration, (c)
teaching/learning from each other, (d) support for
the initiative, (e) involvement in decision making,
and (f) the distribution of power and activity among
other employees of the organization. These features
can be also considered as conditions that permit the
improvement of the MSE-s leadership and transform
it into a distributive leadership.
As North, [8], concludes, in an organization, where
the distributed leadership is applied, it is likely to be
a more effective development of new ideas and
knowledge, a faster change in people's worldview
and transition from a situation to common in that
culturally desired and also structural changes. As in
educational institutions, distributed leadership is
seen as very effective in the field of small and
medium enterprises (SME-s) management as well,
[9]. Some specifics that make small and medium
enterprises, including micro enterprises as well, as
suitable for the implementation of the distributed
leadership are: the management of the firm is
independent and usually the managers are the owner
of the enterprise; capital is usually owned by an
individual or a small group of individuals, the region
of extension is mainly small; the size of the
enterprise is small too, greater flexibility, faster
decision making, simple organizational structure,
the orientation toward the innovation especially for
small enterprises.
According to Cope, [10], in micro businesses, the
entrepreneur is not yet a leader because he has to be
involved in several roles, such as the role of
salesman, the role of specialist in public relations,
the role of accountant, manager, etc. As Kempser,
[11], argues, when the business grows, the
entrepreneur begins to position himself in the role of
leader. Throughout the life cycle of a business, the
leadership style in the business also changes, [12].
According to Ensley, [13], in the small business
start-up phase, vertical leadership takes on a special
importance, because it requires the entrepreneur to
create the vision of the company and lead others,
including employees to implement this vision.
Throughout the business growth phase, it seems to
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DOI: 10.37394/23207.2022.19.167
Ariana Xhemajli, Mimoza Luta, Emin Neziraj
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move from a phase when the entrepreneur is a
"hero" and works alone, to a phase when the
entrepreneur is engaged in the team, [14]
According to Mendy and Harrison (2021) the shared
approach to leadership can help organizations,
especially resource-constrained ones like SMEs, to
resolve crisis situations similar to those created by
the recent COVID-19 pandemic, [15] .
Having in mind the three main challenges of
applying the distributed leadership, presented by
Harris, [4], mentioned in the previous session of this
paper: the distance, the culture and the
organizational structure, it is expected that in micro
and small companies, since the distance between
employees, as well as between the entrepreneur and
the employees is small, the possibility of applying
distributed leadership is higher, so, this challenge is
expected to be easily overcome .
According to Harris, [16], the traditional culture of
top-down leadership is another challenge that needs
to be overcome. In micro and small companies, this
is expected to pose an important challenge, because
usually in enterprises of this size the traditional
culture of leadership is applied, [9].
Given that the structure of enterprises in micro and
small companies is not based on the departmental
division, it is very likely that the barrier created by
the complex organizational structure in big
enterprises will not be an important challenge in the
case of micro and small companies, [15]
3 The Research Methodology and
Model
With the aim of measuring the perceptions of
entrepreneurs and the staff in an enterprise, in
relation to: a. the implementation of distributed
leadership in their enterprises; b. the challenges
dealing with distributed leadership; c. the conditions
that permit the improvement of the distributed
leadership in their enterprises, an instrument created
by Dampson, [12], have been used. In the article
entitled Distributed Leadership an Instrument for
School Improvement: The Study of Public Senior
High Schools in Ghana”, Dampson, [11], measured
the perceptions of the teachers and the leadership
related to the distributed leadership of pre-university
education. This instrument focuses on the three
components mentioned above, for which it was
intended to collect data for the present paper too.
The questionnaire based on the Dampson, [13]
instrument, was also adapted to the ideas given by
Harris, [17], regarding the 3 levels of
implementation of distributed leadership, to the
challenges faced by the implementation of
distributed leadership as well as to the ideas
provided by Dambrauskienė, [16], which serve as
conditions for improve the implementation of
distributed leadership in the MSE in the Kosovo
context.
In summary the construction of the research model
is presented as follows. Three questions that drove
the research are:
- Research question nr 1. How are presented
the perceptions held by the entrepreneur and
entrepreneurship staff regarding the use of
distributed leadership in their
entrepreneurship?
Research question nr 2: How are presented the
challenges dealing with
implementation of distributed leadership in the MSE
in the Kosovo context.
In summary the construction of the research model
is presented as follows. Three questions that drove
the research are:
- Research question nr 1. How are presented the
perceptions held by the entrepreneur and
entrepreneurship staff regarding the use of
distributed leadership in their entrepreneurship?
- Research question nr 2: How are presented the
challenges dealing with distributed leadership in
micro and small businesses?
- Research question nr 3. How are presented the
perceptions about the conditions that permit the
improvement of the MSE-s leadership? - distributed
leadership in micro and small businesses?
- Research question nr 3. How are presented the
perceptions about the conditions that permit the
improvement of the MSE-s leadership?
- The questionnaire was delivered to 37 micro and
small enterprises in Kosovo and especially in
Pristina, Peja and Prizren. The number of these
enterprises’ staff (population) was 1244, and, using
a population portion of 50%, the margin of error 5%
and the confidence level 95%, the sample calculated
was 294 respondents. For more information see
table 1.
Table 1. The sample calculation
Population size:
1244
Population portion:
50%
Margin of error
5%
Confidence level
95%
Z score
1.96 (+-)
Sample
294
WSEAS TRANSACTIONS on BUSINESS and ECONOMICS
DOI: 10.37394/23207.2022.19.167
Ariana Xhemajli, Mimoza Luta, Emin Neziraj
E-ISSN: 2224-2899
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The sample calculation the following formula has
been used:
4 Research Findings and Discussions
a. The respondent profiles
In this study 294 respondents from 37 micro and
small enterprises in Kosovo. 153 respondents (52%)
were male and 141 (48%) female. . For more
information see table 2.
Table 2. Respondents’ gender
Gender
Percent
Male
52.0
Female
48.0
Total
100%
From 294 respondents, 29 (9.86%) are entrepreneurs
while 265 (90.14 %) of the whole respondents were
staff members or in many cases family members,
who work together in the family business. . For
more information see table 2.
Table 3. The respondents’ position at the enterprise
Position at the enterprise
Frequency
Percent
Entrepreneur
29
9.86
Staff member
265
90.14
Other
0
0.0
Total
295
100.0
Regarding the age of the respondents, 164 (55.8%)
were from the category 25-34 years old, 97
respondents (33%) were 35-44 years old and 33
(11.2%).. For more information see table 4.
Table 4. The respondents’ age
Age of the respondents
Frequency
Percent
25-34 years old
164
55.8
35-44 years old
97
33.0
45-54 years old
33
11.2
Total
295
100.0
Regarding the years of the experience within the
enterprise 11 respondents (3.7%) had less than 1
year of experience, 97 respondents (33%) had 1-4
years of experience, 76 (25.9%) had 5-9 years of
experience, 66 respondents or (22.4%) had 10-14
years and 44 respondents (15 %) had from 10-14
years of experience. For more information see table
5.
Table 5. Years of experience within the
entrepreneurship
Years of experience
Frequency
Percent
Less than 1 year
11
3.7
1-4 years
97
33.0
5-9 years
76
25.9
10-14 years
66
22.4
15-19 years
44
15.00
According to research question nr 1. How are
presented the perceptions held by the entrepreneur
and entrepreneurship staff regarding the use of
distributed leadership in their entrepreneurship?
According to the respondents’ perceptions,
distributed leadership is applied in the businesses
where they work. The mean of the means for the 5
items of the variable is 3.64 (that corresponds to the
level “agree”) and the item that has the higher mean
(3.81) is “Distributed leadership is practiced in our
enterprise”. However, it seems that in the explored
enterprises, according to the respondents’ response
there exists a distributed leadership in a superficial
level, according to Harris (2008).
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Table 6. Perceptions about the application of distributed leadership in the enterprise
According to Research question nr 2. How are
presented the challenges dealing with distributed
leadership in micro and small businesses?
According to the respondents, there exist a neutral
perception about the challenges faced by the
enterprise while applying the distributed leadership
(the mean of the means for the 8 challenges listed
in the questionnaire is 3.42, corresponding to the
category “neutral”), which shows that the
respondents do not have a clear idea about the
challenges that their enterprise has to face when
applying distributed leadership. Nevertheless, they
listed “the lack of the shared responsibility amongst
the staff” (mean 3.59) as one challenge of their
enterprise, while applying the distributed
leadership. See more the table 8
Table 8. Perceptions about the conditions that permit the improvement of the micro and small enterprise
leadership
Conditions of
improvement
Strongly
disagree
Disagree
Neutral
Agree
Strongly
agree
Mea
n
N
%
N
%
N
%
N
%
N
%
Strong collegial
relationship among
staff
0
0.0
10
22
7.5
3.4
142
48.3
120
40.8
4.22
Encouraging staff to
participate in the
decision making
0
0.0
11
3.7
21
7.1
131
44.6
131
44.6
4.29
Encouraging
teamwork and shared
responsibility
0
0.0
11
3.7
21
7.1
197
67.0
65
22.1
4.07
Ensure well-built
relation among
entrepreneur and the
staff
0
0.0
0
0.0
43
14.6
142
48.3
109
37.1
4.22
Perceptions on
distributed
Leadership
Strongly
disagree
Disagree
Neutral
Agree
Strongly
agree
Mean
N
%
N
%
N
%
N
%
N
%
Distributed leadership
is practiced in our
enterprise
0
0.0
0
0.0
76
25.9
196
66.7
22
7.5
3.81
Entrepreneurs and
staff take decisions
11
3.7
32
10.9
75
25.5
154
52.4
22
7.5
3.48
Colleagues recognize
others capabilities in
taking leadership
roles
0
0.0
21
7.1
86
29.3
143
48.6
44
15.0
3.71
The leadership
structure of the
enterprise allows the
practice of distributed
leadership
0
0.0
11
3.7
54
18.4
218
74.1
11
3.7
3.77
Colleagues willingly
take on additional
responsibilities
2
22
7.5
21
7.1
75
25.5
154
5
52.4
22
7.5
3.45
Mean of means
3.64
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Creating favorable
condition to facilitate
team leadership and
collective
responsibility
0
0.0
0
0.0
32
10.9
197
67.0
65
22.1
4.11
Encouraging the
involvement of the
staff in decision
making
0
0.0
11
3.7
21
7.1
185
62.9
77
26.2
4.11
Oversee leadership
structure to smooth
the progress
0
0.0
11
3.7
54
18.4
130
44.2
99
33.7
4.07
Mean of means
4.15
5 Conclusion and Recommendation
The study revealed that according to the
respondents’ perceptions distributed leadership is
practiced in their enterprise at a superficial level,
referring to the Harris model of 3 levels of
distributed leadership. There exists a “neutral”
perception about the challenges faced by the
enterprise while applying distributed leadership
(the mean of the means for the 8 challenges listed
in the questionnaire is 3.42), which shows that the
respondents do not have a clear idea about the
challenges that their enterprise has to face while
apply distributed leadership. Nevertheless, they
listed “the lack of the shared responsibility amongst
the staff” (mean 3.59, level “agree”) as one
challenge that their enterprise faces mostly, while
applying the distributed leadership.
With the aim to improve the applying of the
distributed leadership in the MSE-s and to bring it
in higher levels (using Harris language), according
to the entrepreneurs and staff perceptions, it is
important to encourage staff to participate in the
decision making (mean 4.29), ensure well-built
relation among entrepreneur and the staff (mean
4.22) and create strong collegial relationship among
staff (mean 4.22).
Considering these findings, it is important to raise
the awareness of the entrepreneurs and the staff,
through training and coaching, to the importance of
the distributed leadership application, instead of the
traditional one in their enterprises. This would
contribute to increasing the effectiveness and
success of the MSE-s in the Kosovo context.
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