The Moderating Effect of the Cloud Computing on the Relationship
between Accounting Information Systems on the Firms' Performance in
Jordan
ABDALLAH MOHAMMAD ALSHAWABKEH1, MOHD RIZUAN BIN ABDUL KADIR2, WAN
MOHD NAZIF WAN MOHD NORI3, HASMAIZAN BINTI HASSAN4
1College of Management, Universiti Tenaga Nasional (UNITEN), Kajang, Selangor, MALAYSIA
2Department of Finance and Economics, Universiti Tenaga Nasional (UNITEN), Kajang, Selangor,
MALAYSIA
3Department of Accounting, Universiti Teknologi MARA (UiTM), Shah Alam, Selangor,
MALAYSIA
4Department of Accounting & Finance, Universiti Tenaga Nasional (UNITEN), Kajang, Selangor,
MALAYSIA
Abstract: - This research explores the relationship between Accounting Information systems (AIS) components,
namely, System availability, security and integrity, confidentiality and privacy, and system quality with firm
performance in Jordan, alongside the moderating influence of cloud computing. The data was collected in 2021
using a questionnaire from 263 respondents from the firms listed on Amman Stock Exchange that use cloud
computing services. The findings revealed a significant relationship between the AIS components and cloud
computing with firm performance, except for the system quality. In addition, cloud computing plays a
significant moderating role in the relationship between System availability, and security & integrity, with firm
performance. This study suggested that the AIS components substantially influence management monitoring,
which may affect the firm's effectiveness and lead to better performance. With the use of cloud computing, the
firm will gain more as reliable data is always available.
Key-Words: - Accounting Information System, Cloud Computing, Firm Performance, Jordan, SysTrust
Framework
Received: August 21, 2021. Revised: March 18, 2022. Accepted: April 21, 2022. Published: May 11, 2022.
1 Introduction
The shareholders in modern corporations, who
ultimately possess the authority, demand from the
management the responsibility and make the
decisions to protect their interests and provide high
performance. In satisfying the shareholders,
management guides the firm and uses the firm's
resources, such as financial, human, and physical,
and includes utilizing information effectively to
create value for the firm [1].
In handling the rapidly changing business
environment, the management must take care of
continual development and monitoring of the
information to optimize their performance [2].
Organizations now seek to take advantage of
utilizing reliable data to enhance performance. A
tool that is considered an effective system with a
pivotal role in providing the most crucial internal
information source is used. This system shall
capture and address the accounting and financial
data, offering valuable information for decision-
making. In short, this is the function of the
Accounting Information System (AIS) in helping
the management.
AIS has significant potential to improve the
organization's success in the decision-making
process. AIS is considered an essential factor in
achieving the organizational objectives, which also
has a potential influence that may enhance the firm's
performance by improving effectiveness in
managing information [3]. Many studies concerning
firm performance and its factors have been
undertaken in developed countries, focusing on
modern technologies, particularly the AIS.
However, relatively little evidence is provided in
this study in the Middle East.
Several studies concerning the firm performance,
such as Marashdeh (2014); Aldehayyat et al. (2017);
Aktan et al. (2018), and Al Matari and Mgammal
(2019), are conducted in the Middle East. These
studies are considered beachheads for the modern
technologies and the modern practices of the
business in the Middle East or North Africa
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DOI: 10.37394/23207.2022.19.101
Abdallah Mohammad Alshawabkeh,
Mohd Rizuan Bin Abdul Kadir,
Wan Mohd Nazif Wan Mohd Nori,
Hasmaizan Binti Hassan
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(MENA) [4][7]. Yet, the limitation of these studies
is that most of them focused on corporate
governance mechanisms. However, a few studies
highlighted that further concern should be made on
the AIS, internal control, and technology systems
[3], [8].
Al Mubaidin (2020) mentioned that the
Jordanian government launched its special Cloud
Computing platform to provide the Jordanian users
with the ability to access the needed online
infrastructure, such as servers and software, and at
high speed, without the need to purchase servers,
domains and software [9]. It is expected that the
Jordanian firms will leverage the platform and
utilize modern technology to enhance their
effectiveness and boost their firm performance. But
yet, Gharaibeh and Khaled (2020) studied the
Jordanian service sector performance and described
the clueless determinants of the firm's performance,
which is explained by the inappropriate strategies
and poor business plans [10]. In short, it might be a
gap between the technology used and the firm
performance.
Thus, this study is designed to bridge the gaps by
evaluating the effectiveness of using AIS and its
relationship with firm performance. Particularly,
this study explores the relationship between the AIS
components, namely system availability, security
and integrity, confidentiality and privacy, and
system quality, with the firm performance in Jordan.
With the encouragement of the Jordanian
government on the use of cloud computing, this
study used cloud computing as a moderator that
influences the relationship between AIS and firm
performance.
2 Literature Review
AIS is often regarded as machines able to transform
input into pre-defined output in high volumes. A
simplified model of an accounting information
system shows the system organised in three levels.
At the basic level, there are business processes that
produce elementary data regarding simple business
operations, collected by the operational accounting
system. At the intermediate level, there is the
financial accounting system where elementary data
are organised, to respond to the financial accounting
standards and to produce the financial statements
and some other financial information. At the top
level, there is the management accounting system
where both operational and financial data are
processed to produce information and perhaps
knowledge to support managerial and strategic
decisions [11][14]. The use of AIS in companies is
not only aimed at accounting for usual tasks, but
also at improving management control. Firstly, the
architectural model of an accounting information
system integrates both financial and management
accounting, and secondly links management
accounting to management control since
management accounting information is used for
management control purposes [15].
2.1 System Availability
The first segment of the current study is about the
relationship between System Availability of AIS
and Firm Performance. System Availability of the
system represents the ability of services to be
accessible as needed, whenever and wherever they
are required [16]. In this segment, the researcher
was trying to assess how the availability of the
accounting information system in the firm plays an
important role in predicting the firm performance,
and how the availability of the data and reports can
boost the firm performance and help the decision-
makers to make the proper decisions. Many studies
focused on this relationship and studied the effect of
System Availability and Firm Performance. One of
the studies was conducted by Olugbode et al. (2018)
to implement new integrated business and
supporting IT systems by studying the role of the
system availability and how it would streamline
operations, increase internal efficiency, facilitate
sustained growth, and increase firm performance
using a case-study approach. The findings of this
research illustrated a significant and positive role of
system availability on firm performance [17].
Moreover, Ismail and King (2019) conducted a
study focused on measuring the System availability
of accounting information systems (AIS) and how it
affects the firm performance. The researchers found
that it is important as only after a firm analysis its
accounting information System availability can it
have a clear idea of how to invest in new technology
or utilise the available technology effectively and
improve firm performance [18]. Therefore, it can be
hypothesized the following:
H1: There is a positive relationship between the
System Availability of AIS and Firm Performance.
2.2 Confidentiality and Privacy
The second segment of the current study is about the
relationship between Confidentiality and Privacy of
AIS and Firm Performance. Confidentiality and
privacy are the preserving authorized restrictions on
access and disclosure, including means for
protecting personal privacy and proprietary
information [19]. In this segment, the researcher
investigated how the Security and the Integrity of
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Abdallah Mohammad Alshawabkeh,
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Wan Mohd Nazif Wan Mohd Nori,
Hasmaizan Binti Hassan
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the accounting information system in the firm can
be important in predicting the firm performance, it
discusses how such confidentiality and privacy
could help the decision-makers achieve a proper
decision and enhance the performance of the firm.
Many studies focused on this relationship and
studied the effect of the System Confidentiality and
Privacy with Firm Performance. With an aim to
enhance understanding of the effect of customer
data privacy on firm performance, Martin et al.
(2017) conducted their study on 414 public
companies in several European cities. The
researchers, at both firm and customer levels,
confirm that data privacy generates negative
outcomes for firms, including negative abnormal
stock returns and damaging customer behaviours
[20]. In addition, this study aims to assess the role of
data privacy on the Indonesian firms’ performance
in light of issuing new data protection bills from the
Ministry of Communication and Information. The
researchers found that. The researchers found that
data privacy played a significant role in the
Indonesian firms’ performance [21]. Therefore, one
can hypothesize the following:
H2: There is a positive relationship between
Confidentiality and Privacy with Firm Performance.
2.3 Security and Integrity
The third segment of the current study is about the
relationship between Security and Integrity of AIS
and Firm Performance. In the world of information
technology, security and integrity refer to the
accuracy and completeness of data, in addition to
the controls designed to prevent data from being
modified or misused by an unauthorized party [14].
In this segment, the researcher investigated how the
Confidentiality and Privacy of the accounting
information system in the firm can be important in
predicting the firm performance, it focuses on the
role of the security measures followed by firms
could improve the firm performance. Many studies
focused on this relationship and studied the effect of
System Security and Integrity on Firm Performance.
Among the studies that targeted this relationship is
the study conducted by Gu et al. (2017), which
explores the mechanism of how internal and
external information system integration with
customers and suppliers can eventually enhance
firm performance. In this study, it has been reported
that integrated internal and external information
systems among supply chain partners can strengthen
their relationships and improve their firm's
operational performance. The findings suggest that
strengthened relationship with suppliers will only
improve suppliers' operational performance which
will positively influence manufacturers' operational
performance directly and financial performance
indirectly [22]. Moreover, Olugbode et al. (2018)
also studied the integrity of IT systems with the
growth of firm performance using a case-study
approach. The findings of this research showed that
a significant and positive role of integrity of IT
systems on the firm performance [17]. In addition,
Sundram et al. (2020) investigated the role of
information technology integration with firm
performance in Malaysia. The researchers found
that the relationship between information
technology integration and firm performance
measures [23]. Therefore, the research has
hypothesized the following:
H3: There is a positive relationship between the
Security and Integrity with Firm Performance.
2.4 System Quality
The fourth segment of the current study is about the
relationship between System Quality of AIS and
Firm Performance. System Quality reflects quality
of the information system processing itself, which
contains software and the data components, and it’s
concerned with whether there are bugs in the
system, the consistency of user interface, ease of use
and quality of documentation [24]. In this segment,
the researcher carried out an analysis in order to
figure out how the System Quality of the accounting
information system in the firm can be important on
predicting the firm performance. Many studies
focused on this relationship and studied the effect of
the System Quality with Firm Performance. First,
Al-Mamary et al. (2018) conducted a study to
explain the relationship between system quality and
information quality with organizational
performance. The researchers found a positive
relationship between system quality, information
quality with organizational performance [25].
Moreover, Leibert (2019) carried out a study to
analyse and compare the system quality of hospitals
participating in highly integrated systems with
nonintegrated hospitals based on outcome
measures involving hospital performance. The
results of the review demonstrate that there is a
statistically significant positive difference between
the system quality and hospitals’ organizational
performance [26]. One could hypothesize the
following:
H4 There is a positive relationship between
System Quality and Firm Performance.
2.5 Cloud Computing
The Fifth segment of the current study is about the
moderating effect of Cloud Computing between the
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Abdallah Mohammad Alshawabkeh,
Mohd Rizuan Bin Abdul Kadir,
Wan Mohd Nazif Wan Mohd Nori,
Hasmaizan Binti Hassan
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variables of AIS and Firm Performance. Cloud
Computing is the on-demand availability of
computer system resources, especially data storage
and computing power, and the delivery of
computing services, including servers, storage,
databases, networking, software, analytics, and
intelligence, over the Internet (“the cloud”) to offer
faster innovation, flexible resources, and economies
of scale [27]. Many studies focused on the
moderating effect of Cloud Computing. First, Liu et
al. (2018) investigated the link between cloud
computing and organizational performance based on
survey data from users of the Alibaba cloud in
China by analysing the moderating effect of IT
spending on cloud computing. The researchers
suggested that firms must continuously use cloud
computing technology and nurture superior firm-
wide cloud infrastructure capabilities to successfully
utilize information technology resources to establish
beneficial operation and customer relations [28].
Moreover, Tarani et al. (2021) documented the
difference between adoption factors in cloud-based
enterprise in small and medium organisations in Iran
and considered the cloud computing as a moderating
variable. The results of the field study among 200
Iranian SMEs revealed a significant moderating
effect of Cloud Computing, which means that while
top management support has the greatest impact on
cloud computing, the advantage of the cloud
computing has the most impact on cloud CRM
adoption. Moreover, technological readiness was
identified as the most effective factor in the
adoption of cloud ERP among SMEs [29].
Therefore, in respect of the moderating effect of the
Cloud Computing, the following hypotheses have
been developed to investigate the moderating effect
of the cloud computing on the relationship between
the components of the accounting information
system and firm performance:
H5: There is a positive relationship between
Cloud Computing and Firm Performance.
H6: The relationship between the System
Availability of AIS and Firm Performance is
moderated by Cloud Computing.
H7: The relationship between the Confidentiality
and Privacy with Firm Performance is moderated by
Cloud Computing.
H8: The relationship between the Security and
Integrity with Firm Performance is moderated by
Cloud Computing.
H9: The relationship between System Quality
and Firm Performance is moderated by Cloud
Computing.
2.6 Overview of the Conceptual Framework
The SysTrust service framework is an assurance
service that was jointly developed by AICPA and
CICA. It is designed to increase the comfort of
management, customers, and business partners with
systems that support a business or particular
activity. According to the AICPA (2013), SysTrust
is an assurance service that independently tests and
verifies a system’s reliability [30]. According to Al-
Dmour (2019) a better understanding of the
influence of SysTrust principles upon business
performance and quality of financial reporting
should be viewed as whole rather than isolated
fragments. The magnitude and significance of the
loading estimate indicate that all of these five
principles of SysTrust are relevant in predicating
business performance and quality financial reporting
[31].
The AICPA succinctly describes the overall
purpose of SysTrust in the following way:
Developments in information technology provide
far greater power to companies at far lower costs.
As business dependence on information technology
increases, tolerance decreases for systems that are
not secure, and these systems become unavailable
when needed and unable to produce accurate
information on a consistent basis. An unreliable
system can cause a chain of events that negatively
affect a company and its customers, suppliers, and
business partners [32]. This study applies the
SysTrust service framework. Overall, this research
examines the System Availability, the Security and
the Integrity, the Confidentiality and Privacy, and
the System Quality to determine Firm financial and
non-financial performance among the Jordanian
Firms listed on Amman Stock Exchange and uses
Cloud computing for their Accounting Information
System. In addition, the researcher included Cloud
Computing as a Moderating influence in the
research model. As such, Figure 1 displays the
proposed framework.
Fig. 1: Conceptual Framework
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Abdallah Mohammad Alshawabkeh,
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Wan Mohd Nazif Wan Mohd Nori,
Hasmaizan Binti Hassan
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3 Research Methodology
In this research, the researcher will utilize
quantitative research methods. Primary data was
collected from employees working for Jordanian
firms that use cloud computing services for their
Accounting Information Systems and listed on
Amman Stock Exchange in the industrial and
Service Sector, on which the respondents were
selected based on non-probability sampling.
According to the records of Amman Stock
Exchange (2021), therefore, total of 70 firms were
selected [33]. The researcher distributed a total of
350 questionnaires on the staff of these firms, on
which 263 out of 350 were returned and fully
answered and valid for analysis, which represent a
total of 75.1%. From the 263 valid questionnaires,
159 came from the firms that are working in the
Services sector (out of 200 questionnaires
distributed). The Industrial sector came second with
104 valid questionnaire (out of 150 ones). The
results illustrated in Table 1.
Table 1. Response rate
#
Ministry
Questionnaires
Distributed
1
Services
sector
200
2
Industrial
sector
150
Total
350
4 Instrument Development
The development of instruments was carefully
executed to reflect the nature of this research. As
such, the questionnaire was designed to include 36
items, and the variables were measured using the
five-point Likert scale, with five standing for
‘Strongly Agree’ and one standing for Strongly
Disagree’. Since the participants spoke Arabic, the
survey needed to be accurately translated from
English to Arabic. As a result, a reverse translation
was conducted, which is a common method for
determining the accuracy of a translation in a cross-
cultural survey [34]. Furthermore, the validated
instruments listed in Table 2 were adopted from
relevant prior researches to measure the variables in
this research.
Table 2. Research Instrument
Construct
No of
Items
Adapted
Citation
AIS System
Availability
4
AVA1: System availability is
periodically reviewed
AVA2: Qualified personnel
to assure system availability
[8]
AVA3: Substitute copies for
System availability
AVA4: Procedures to avoid
data loss
AIS Security
& Integrity
6
SNI1: Policies for authorised
users
SNI2: Periodically reviewed
with security policies.
SNI3: Communicate IT
security policies.
SNI4: Perform tests on data
integration.
SNI5: Established designated
staffs
SNI6: Procedures in ensuring
date accuracy
[8]
AIS
Confidentiality
& Privacy
(CNP)
7
CNP1: System confidentiality
is periodically reviewed.
CNP2: Policies is published.
CNP3: Procedure for
breaches CNP4: Privacy
policies is well defined.
CNP5: Authorization in
handling data.
CNP7: Data usage policy
[8]
AIS System
Quality (SYQ)
6
SYQ1:System is flexible.
SYQ2: Regularly monitor.
SYQ3: Instructions for
useability.
SYQ4: System processing
speed.
SYQ5: Systems security and
protection
SYQ6: System safety
[35]
AIS Cloud
Computing
5
CC1: Assist in conducting the
correct procedure.
CC2: Helps in a better quality
of decisions.
CC3: Improves the
effectiveness in decision-
making
CC4: Speeds up the
operations
CC5: Provides better control
over the system function
[36]
Firm
Performance
8
Non-financial performance
items:
PER1: Ability to exploit all
its resources to the fullest
PER2: The policy of reducing
indirect expenditure.
PER3: The volume of the
company's profits are suitable
with the quality of products
and the nature of the services
provided by customers.
PER4: The Company is
increasing the wealth of
shareholders and achieving
real returns on investment.
Financial performance items:
PER5: The Company’s
profits distributed to
shareholders with their
tendencies and expectations.
PER6: The Company applies
effective methods and
policies that increase the
amount of future cash flow.
PER7: Encourage access to
new markets with a view to
increasing sales from services
provided and increasing
return on investment.
[35],
[37]
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Abdallah Mohammad Alshawabkeh,
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Wan Mohd Nazif Wan Mohd Nori,
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PER8: The investments of the
Regional and International
Company offer profits
investment targets for the
company.
5 Results and Analysis
The current study has assessed the proposed model
in two steps consisting of the assessment of the
measurement model (outer model) and the
assessment of the structural model (inner model).
However, before these two steps, a brief explanation
is given regarding the respondents’ profiles.
5.1 Respondent Profile
The first segment of the instrument compiled
information on background profile of the
respondents which comprises of their Gender,
Sector, Experience, Organization Age, and System.
The characteristics of each demographic profile are
described below in Table 3.
Table 3. Respondent Profile (Frequencies)
Construct
Options
Frequency
Percent
Gender
Male
175
66.5
Female
88
33.5
Sector
Services
sector
159
60.5
Industrial
sector
104
39.5
Experience
Less than 5
years
107
40.7
5 9 years
121
46.0
10- 15 years
26
9.9
More than 15
years
9
3.4
Organization
Age
Less than 5
years
35
13.3
5 9 years
78
29.7
10- 15 years
115
43.7
More than 15
years
35
13.3
System
A
combination
of manual
and computer
processed
43
16.3
Completely
computerized
220
83.7
Total
263
100.0
5.2 Measurement Model
The research model of this study was tested using
SmartPLS 3.3. In addition, an examination was
conducted regarding the measurement model
(validity and reliability of the measures). As a result,
Cloud Computing (CC) scored a low value of
Cronbach’s Alpha (0.666). This value is below the
cutoff point for Cronbach’s Alpha (0.7), as
recommended by Hair et al. (2017). In addition, not
all of the constructs in the first run recorded AVE
values higher than 0.5 for each group of data [38],
as the lowest AVE value reported is for Firm
Performance (PER) (0.429), followed by
Confidentiality and Privacy (CNP) (0.438), Cloud
Computing (CC) (0.503), System Quality (SYQ)
(0.520), System Availability (AVA) (0.615) and
Security and Integrity (SNI) (0.660). Furthermore,
CNP1, CC1, CC5, PER4 and PER8 scored low
factor loadings (-0.100, -0.238, -0.221, 0.364, and
0.145 respectively) which all were below the
recommended level of 0.4 by Ramayah et al. (2018).
Therefore, a form of modification was considered in
the second run and, consequently, CNP1, PER4 and
PER8 were deleted to achieve satisfactory levels of
Cronbach’s Alpha, AVE and factor loadings [39].
Overall, all variables have achieved the cut-off
point, as illustrated in Table 4 (see the results also
in Figure 2).
Table 4. Convergent Validity Results
Construct
Item
Factor
Loading
Cronbach's
Alpha
CR
AVE
System
Availability
(AVA)
AVA1
.761
.795
.865
.617
AVA2
.808
AVA3
.830
AVA4
.738
Confidentiality
and Privacy
(CNP)
CNP2
.691
.807
.860
.509
CNP3
.727
CNP4
.823
CNP5
.754
CNP6
.618
CNP7
.649
Security and
Integrity (SNI)
SNI1
.715
.896
.920
.659
SNI2
.768
SNI3
.849
SNI4
.843
SNI5
.848
SNI6
.839
System Quality
(SYQ)
SYQ1
.790
.815
.866
.521
SYQ2
.817
SYQ3
.703
SYQ4
.606
SYQ5
.660
SYQ6
.732
Cloud
Computing (CC)
CC2
.894
.889
.931
.818
CC3
.917
CC4
.903
Firm
Performance
(PER)
Non-financial
.840
.880
.550
PER1
.654
PER2
.809
PER3
.760
Financial
PER5
.717
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Abdallah Mohammad Alshawabkeh,
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PER6
.760
PER7
.741
(*) CNP1, CC1, CC5, PER4 and PER8 were deleted due to low factor
loading, Cronbach's Alpha, and AVE, as follows:
- CNP AVE was 0.438 before deleting CNP1 (factor loading
-0.100)
- CC Cronbach's Alpha was 0.666 before deleting both of
CC1 (factor loading -0.238) and CC5 (factor loading -
0.221)
- PER AVE was 0.429before deleting both of PER4 (factor
loading 0.364) and PER8 (factor loading 0.145)
Fig. 2: PLS algorithms results
Secondly, the discriminant validity was
examined to assess how truly distinct a construct is
from other constructs. In the area of distinguishing
validity, the correlations between variables. The
estimation of the model did not exceed 0.95, as
suggested by Kline (2016) [40], and the validity was
tested based on measurements of the square root of
the average variance calculated for a construct and
the correlations between constructs [40], [41].
Hence, Table 5 contains the results of the Fornell
and Larcker Criterion and shows no value above the
recommended cutoff point of 0.95 [41].
Table 5. Fornell and Larcker Criterion
AVA
CC
CNP
PER
SNI
SYQ
AVA
.785
CC
.404
.905
CNP
.410
.617
.713
PER
.417
.726
.597
.742
SNI
.445
.762
.656
.679
.812
SYQ
.523
.720
.648
.634
.749
.722
Moreover, the Heterotrait-Monotrait ratio
(HTMT) is a calculation that estimates the actual
correlation between two constructs if they were
properly assessed (i.e., if they were perfectly
reliable) [38], [42]. Furthermore, HTMT is the
average of all correlations of indicators across
constructs measuring different constructs
(i.e., HTMT correlations) compared to the
(geometric) mean of the average correlations of
indicators measuring the same construct
(i.e., HTMT correlations) and can be used to assess
discriminant validity, on which Gold et al. (2001)
recommended the accepted level of HTMT to be
below 0.90. As such, the accepted level of HTMT is
0.90 can be seen in Table 6.
Table 6. HTMT Criterion
AVA
CC
CNP
PER
SNI
SYQ
AVA
CC
.466
CNP
.479
.705
PER
.464
.806
.675
SNI
.522
.853
.755
.744
SYQ
.666
.834
.751
.710
.859
5.3 Structural Model
The path model's theoretical or conceptual aspect is
represented by the structural model. The structural
model, also known as the inner model in PLS-SEM,
contains the latent variables and their path relations
[38]. The next step after the evaluation of the
measurement model is to assess the structural
model. In sync with PLS-SEM, there are five steps
required to assess the structural model according to
Hair et al. (2017) including the assessment of
collinearity (step one), assessment of the path
coefficients (step two), coefficient of determination
(R2 value) (step three), blindfolding and predictive
relevance Q2 (step four), and effect size f2 (step
five) [38].
Table 7 illustrates the results of PLS
bootstrapping consisting of the Beta value, t-values,
p-values, hypothesis results (whether supported or
not) BCILL, BCIUL, f2, and VIF scores.
Furthermore, Figure 3 summarizes the results of the
structural model and PLS bootstrapping.
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Fig. 3: PLS Bootstrapping Results
Table 7. PLS bootstrapping results
Hypothesis
Std.
Beta
Std.
Error
T
values
P
values
Decision
Confidence
Intervals
f2
Effect size
VIF
R2
Lower
Upper
H1
AVA -> PER
.088
.051
1.726
P<.05
(.042)
Supported
.010
.177
.026
Weak
1.398
.587
.292
H2
CNP -> PER
.119
.064
1.755
P<.05
(.033)
Supported
.003
.215
.035
Weak
2.005
H3
SNI -> PER
.202
.072
2.815
P<.05
(.003)
Supported
.078
.317
.253
Medium
3.172
H4
SYQ -> PER
.058
.082
0.708
P>.05
(.240)
Rejected
-.076
.198
.003
No effect
2.99
H5
CC -> PER
.386
.072
5.399
P<.001
(.000)
Supported
.272
.513
.389
Substantial
2.776
H6
AVA*CC ->
PER
.140
.067
2.072
P<.05
(.019)
Supported
-.271
-.046
.019
Medium
1.008
.600
H7
CNP*CC -> PER
.161
.097
1.666
P>.05
(.048)
Supported
-.288
.019
.014
Weak
1.006
H8
SIN*CC -> PER
.094
.095
0.994
P>.05
(.160)
Rejected
-.054
.263
.005
No effect
2.033
H9
SYQ*CC -> PER
.130
.104
1.249
P>.05
(.106)
Rejected
-.067
.280
.011
No effect
2.232
*** P<0.001, ** P<0.01, * P<0.05
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5.3.1 Assessment of the Structural Model for
Collinearity Issues
The first step in the structural model is to assess
collinearity issues. It is vital to safeguard against
collinearity issues between the constructs before
performing a latent variable analysis in the
structural model. As such, the collinearity has been
measured by measuring the VIF value. The
threshold value for the assessment is 3.3, following
the recommendation of Diamantopoulos and Siguaw
(2006) [43]. In this study, as illustrated in Table 7,
all inner VIF values for the constructs are within the
range of 1.006 to 3.172. All are less than 3.3, thus
indicating that collinearity is not a concern in this
study.
5.3.2 Assessing the Significance of the
Structural Model Relationships
The bootstrapping approach was used to provide
data for each path relationship in the model to
evaluate the hypotheses, as shown in Table 7.
In PLS, bootstrapping is a nonparametric test that
involves repeated random sampling with
replacement from the original sample to generate a
boot-strap sample and achieve standard errors for
hypothesis testing [38]. Chin (2010) recommended
bootstrapping with 1000 samples when it came to
the number of resampling [44]. Nine hypotheses for
the constructions have been developed in this study.
T-statistics for all pathways were computed using
the bootstrapping tool in SmartPLS 3.3 to assess the
significance level. A significance level of 0.05, a
two-tailed test, and 1000 subsamples was used in
the bootstrapping. For the two-tailed test, the critical
value for the significance level of 5% = 0.05) is
1.645 [39].
The value of the path coefficients has a
standardized value between -1 and +1, according to
the data in Table 7. (Values from 0.14 to 0.485).
Estimated route coefficients approaching +1
indicate strong positive associations, according to
Hair et al., (2017), and the closer the number comes
to zero, the weaker the relationships get. In the next
step, toward conducting the T-test, relationships are
found to have T-values of more than or equal to
1.645. Therefore, these relationships are significant
at 0.05 for H1 (β = 0.088, t = 1.726, p-value =
0.042), H2 = 0.119, t = 1.755, p-value = 0.033),
H3 (β = 0.202, t = 2.815, p-value = 0.003), H5 (β =
0.386, t = 5.399, p-value = 0.000). While H4 (β =
0.058, t = 0.708, p-value = 0.240) will be rejected. A
summary of these findings is illustrated in Table 7.
5.3.3 The Coefficient of Determination (R2)
The next stage is to evaluate the model’s predictive
accuracy through the derived value of the
coefficient of determination (R2). The value of R2 is
linked to the model's predictive power and ranges
from zero to one, with a higher value indicating a
higher level of predictive accuracy [38]. Using the
SmartPLS algorithm, the value of R2 has been
calculated as shown in Table 7.
Furthermore, Hair et al. (2017) detailed 3
different levels of R2 scores. If R2 is above 0.75 it
will be considered as substantial, if R2 is above 0.50
it will be considered as moderate, and if R2 is above
0.25 it will be considered as weak, while if R2 below
0.25 it will be considered as unacceptable. As per
Table 8, the scores of R2 for PER are considered as
in Moderate level as recommended by Hair et al.
(2017).
Table 8. The coefficient of determination (R2)
Construct
R2
PER
.587
On the whole, the R2 values found in this study
are extremely similar to those reported in a majority
of extant works of research in the corresponding
literature. For instance, in a study conducted by
Akpoviroro et al. (2018), the R2 value reported is
0.511 from which it can be concluded that the model
can predict up to 51.1 percent of the factors
influencing employee performance [45]. This
percentage is deemed to be satisfactory in the
context of a social science study.
5.3.4 Assessment of the effect size (f2)
In this stage, the effect sizes (f2) have been
evaluated. The value of f2 is connected to the
relative impact of a predictor construct on
endogenous constructs. According to Sullivan and
Feinn (2012), aside from reporting the p-value, both
the substantive significance (effect size) and
statistical significance (p-value) are crucial to be
reported [46]. Furthermore, to measure the effect
size, a guideline set by Cohen (1988) has been
followed [47]. Based on the study of Cohen (1988),
the values of 0.02, 0.15, and 0.35 represent small,
medium, and large effects respectively [47]. As it
can be viewed in Table 7, H4 has f2 values less than
.02 which indicated no effect at all, H1 and H2 have
f2 values more than .35 which indicated weak of
effect, H3 has f2 values more than .15 which
indicated medium size of effect, and H5 has f2
values more than .35 which indicated substantial of
effect.
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5.3.5 Assessment of the Predictive Relevance
(Q2)
As the final step, the predictive relevance of the
model has been assessed through the blindfolding
procedure, as suggested by Hair et al. (2017) [38],
Table 9 provides the Q2 value (along with the R2
values) of all the endogenous constructs. The Q2
value was above zero and therefore supported the
model’s predictive relevance regarding the
endogenous latent variables as recommended by
Stone (1974), Geisser (1974) and Hair et al. (2017).
Finally, there was no issue associated with a single-
indicator construct as a predictor construct in this
study [38], [48], [49].
Table 9. The Predictive Relevance (Q2)
Construct
PER
.292
5.3.6 Assessment of Moderation Analysis
After testing the direct effect, the moderation
hypothesis is tested. A moderator is characterized as
a third construct that can change or affect the
relationship between the independent and dependent
variables [38], [50]. This study used continuous
types of data as the moderation, and the analysis is
conducted using the SmartPLS 3.3.
The moderation assessment follows the
Orthogonalizing Approach (Henseler & Chine,
2010). This approach builds on the indicators
approach and requires creating all product indicators
of the interaction terms [39] (see Table 10).
Table 10. square change
R2 included moderator
R2 excluded moderator
.587
.600
The first step is to create the interaction effect
between the two indicators of Firm Performance
(PER) and Cloud Computing (CC). As shown in
Table 10, The R2 for the main model (without the
interaction) is 0.587, and with the interaction effect
model, the R2 is 0.600. The R2 change about 0.013
(additional variance). Next, the effect size is
calculated using the following formula:
(1) f2 = (R2 included moderator R2 excluded
moderator) / (1 - R2 included moderator)
f2 = (0.600 - 0.587) / (1 - 0.600)
f2 = 0.033
Based on the guideline by Kenny (2018), 0.005,
0.01 and 0.025 respectively show the standards for
small, medium, and large effects sizes. Therefore,
based on the value of 0.033, it can be concluded that
the effect size is large [51]. Although the beta
coefficient for the interactions of AVA*CC and
CNP*CC are 0.140 and .161 respectively (Refer to
Table 7) with p-value of 0.019 and 0.048
respectively. While, the beta coefficient for the
interactions of SIN*CC and SYQ*CC are 0.094 and
.130 respectively (Refer to Table 7) with p-value of
0.160 and 0.106 respectively. Therefore, to obtain
the significant of the relationship, the bootstrapping
procedures are conducted. From Table 11 below, the
interactions term of AVA*CC (t= 2.072) and
CNP*CC (t= 1.666) are significant, for the one-
tailed test with a significant level of 0.05. Therefore,
it can be concluded that the hypothesis H6 and H7
are Supported. While, the interactions term of
AVA*CC (t= 0.994) and CNP*CC (t= 1.249) are
insignificant, for the one-tailed test with a
significant level of 0.05. Therefore, it can be
concluded that the hypothesis H8 and H9 are
Rejected.
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Table 11. Moderation Model Assessment
Hypothesis
Std. Beta
Std. Error
T values
f2 (For the
moderation)
VIF
P values
Decision
H6
AVA*CC -> PER
-.140
.067
2.072
.033
1.008
P<.05 (.019)
Supported
H7
CNP*CC -> PER
-.161
.097
1.666
1.006
P>.05 (.048)
Supported
H8
SIN*CC -> PER
.094
.095
0.994
2.033
P>.05 (.160)
Rejected
H9
SYQ*CC -> PER
.130
.104
1.249
2.232
P>.05 (.106)
Rejected
Next, as suggested by Dawson (2014), to further
elaborate the moderating phenomenon of Cloud
Computing (CC), the pattern of the interaction effect
is plotted to see how the moderator changes the
relationship between System Availability (AVA),
Confidentiality and Privacy (CNP), Security and
Integrity (SNI), System Quality (SYQ) and
Performance (PER) [50]. Figure 4 highlights on the
lines of interactions that denotes the presence of the
moderation effect of Cloud Computing (CC) on the
relationships between System Availability (AVA),
and Confidentiality and Privacy (CNP) with
Performance (PER), while it denotes as well the
absence of the moderation effect of Cloud
Computing (CC) on the relationships between
Security and Integrity (SNI), and System Quality
(SYQ) with Performance (PER).
Fig. 4: Moderation Effect of CO between US and
PR
6 Discussion
The findings of this study revealed a positive and
significant relationship between the system
availability, confidentiality and privacy, and
security and integrity, with firm performance.
However, the relationship between system quality
and firm performance is not significant.
As the business becomes more complicated, the
availability of data would help the management
streamline operations and increase internal
efficiency, which will lead to an increase in firm
performance [17]. The Jordanian firms also notice
the importance of confidentiality & privacy, where
the data that is only available to authorized users
will enhance the data reliability and contribute to
firm performance. Although the previous studies
found contradicting result on confidentiality and
privacy (such as Martin et al., 2017), this study
revealed that the firm could improve its
performance by having a proper authorization
system to control the data reliability.
The security and integrity of the AIS is another
factor that significantly affects the performance of
Jordanian firms. Syaeid (2019) mentioned that the
AIS with a high level of security and integrity has a
significant effect on the reliability of the data [52].
Thus, it can be seen as a factor in providing a
reliable information to boost the firm performance.
On the other hand, the system quality of AIS is
significantly having no plausible impact on the firm
performance. This result is inconsistent with the
previous studies, such as those by Ren et al. (2017).
The Jordanian firms doubt how the AIS's quality can
contribute to the firm performance [53]. Since
Jordan is a developing country, high investment in
system quality in terms of system installation and
competent staff, might be the factor that makes the
Jordanian firms hinder this factor.
As for cloud computing, it has a significant
relationship with firm performance. The Jordanian
firms acknowledge that the cloud services are
essential to stimulate the firm performance. Using
cloud computing technology will nurture superior
firm-wide infrastructure capabilities to successfully
utilize information technology resources to establish
profitable operations [28]. In addition, with the use
of cloud computing, it was found that the
relationship between system availability and
confidentiality & privacy, with firm performance,
will be more robust, as including the cloud
computing will grant the firms several benefits, like
making the system available all of the time and
ensure the confidentiality & privacy for everyone.
However, it was also revealed that by adopting
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cloud computing, the role of the security & integrity
and system quality towards the firms' performance
would not change, as cloud computing might not
ensure the security & integrity or the quality of the
system, and other measures are needed to be
included in order to enhance them.
7 Practical and Theoretical
Implications
In practice, this study has a number of practical
implications for the management of financial
department of the organizations. The study suggests
that the availability of the accounting information
systems would reflect the performance of the firms.
As well as, Confidentiality and Privacy would get
the performance affected by that. In addition to
Confidentiality and Privacy, establish the security
and integrity of the accounting information systems
in an organizational context would reflect and
enhance the firm performance. However, accounting
information systems’ quality have no effect on the
firms’ performance.
Firms in Jordan, in order to raise the level of
their financial and non-financial performance, are
advised and recommended to reconsider their
concepts on the accounting information systems, as
the availability of such systems is vital for the firms’
performance. As well as, to implement accounting
information systems, their confidentiality and
privacy should be tested and assessed as it is a
crucial element for the performance of the firms. In
addition, the security and integrity of the accounting
information systems is another important concept
for achieving better financial and non-financial
performance. However, accounting information
systems’ quality is not established as a predictor of
the firm performance and can’t be a core element of
their financial systems management.
Moreover, if the firms realized the advantages of
the cloud computing services, the availability of the
accounting information systems installed on cloud-
based servers will be highly contributing to the
performance of these firms. In line with that,
Jordanian firms are required to ensure the
Confidentiality and Privacy of the accounting
information systems when installed on cloud-based
servers, as such a factor is crucial for enhancing the
firm performance. Secondly, Jordanian firms can
maintain a sufficient level of accounting information
systems’ security, integrity and/or system quality as
they may contribute to the performance of the firms,
however, having these systems on cloud or locally
installed will not make any difference. In addition,
the findings of this paper could be implemented to
flourish the circular economy in Jordan. As well as,
it will help for better ideas about the digitalization
of the economy and spot the light on the growing
influence of the social media.
One of the most important theoretical
implications that it will enrich the body of literature
with a holistic study dedicated to the Jordanian
firms to boldly conceptualize what are the variables
that affect the firms that use cloud computing
services for their accounting information systems,
which many studies were limited and did not
include this aspect. Therefore, this study was well
structured to bridge this gap and overcome the
problem caused by this gap theoretically. In
addition, including the Cloud computing relative
advantages in the study as a moderating effect has
drawn a new theoretical discipline, by highlighting
how this variable could be integrated into the
underpinning theories of the current topic, like
Contingency Theory, Resource-Based Theory,
Goal-Setting Theory of Organizations, and
Diffusion of Innovation.
8 Conclusion
This study suggests that AIS plays a vital role in
increasing the firm's financial performance. The
components in AIS allow the data to be accessible
as needed, whenever and wherever required [16].
Through the proper confidentiality & privacy
components, the data provided will be more reliable
as it comes from the appropriate authorization
system. Moreover, security and integrity features
shall guarantee the accuracy and completeness of
data. In short, these components substantially
influence management monitoring through a reliable
information system, leading to better firm
performance.
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DOI: 10.37394/23207.2022.19.101
Abdallah Mohammad Alshawabkeh,
Mohd Rizuan Bin Abdul Kadir,
Wan Mohd Nazif Wan Mohd Nori,
Hasmaizan Binti Hassan
E-ISSN: 2224-2899
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Volume 19, 2022