Determinants of Mobility Management in Higher Education:
Evidence from Vietnam
NGUYEN THI QUYNH ANH1, NGUYEN HIEU2, DO HOANG NAM3,
NGUYEN THI NGOC ANH1, VU HUYEN TRANG1, NGUYEN THU TRANG1,
PHAM MINH THUY1, TRAN TIEN ANH1, DO HUYEN TRANG1, NGUYEN THI TUYET MAI1,
DO THI LAM THANH4, LUU HOANG LONG5
1University of Social Sciences and Humanities, Vietnam National University,
336 Nguyen Trai Street, Thanh Xuan, Hanoi,
VIETNAM
2Vietnam National University,
144 Xuan Thuy Street, Cau Giay, Hanoi
VIETNAM
3International School, Vietnam National University,
144 Xuan Thuy Street, Cau Giay, Hanoi
VIETNAM
4Graduate University of Science and Technology, Vietnam Academy of Science and Technology,
18 Hoang Quoc Viet, Cay Giay, Ha Noi
VIETNAM
5Hoa Lac Hi-tech Park Management Board,
Km29, Thang Long Freeway, Thach That, Hanoi
VIETNAM
Abstract: - Academic mobility is a popular phenomenon at universities, particularly for promoting knowledge
exchange, attracts the attention scientific community in recent years, especially in the context of integration and
The Fourth Industrial Revolution (FIR). Indeed, FIR is place convergency many dimensions that make mobility
flows at universities more advantageous with unlimited connection and interactions, including virtual space and
digital tools for mobility. The paper aims at exploring the key determinants of mobility management in higher
education to respond to the impacts of FIR. The conceptual model of this study emphasizes mobility
management of high-quality human resources following their contribution process: attraction/recruitment,
contribution onsite, and return. The model also shows that both individuals and universities have common and
unique interests in enhancing mobility flows while creating knowledge transfer regions. It is important to
combine these benefits to create active mobility flows. By analyzing some typical mobility flows in a Vietnam
national university Hanoi case study, we emphasized that the current philosophy of Vietnamese universities is
mostly to focus on solving the lost mobility flows (brain drain) instead of going hand-in-hand with managing
the value of high-quality human resource mobility and connecting networks to make to promote knowledge
exchange. Thus, it requires Vietnamese universities should change for adapt to FIR’s impacts with academic
mobility and manage mobility of human resources follow all their contribution process. This study explores
these topics for their impact on FIR to manage mobility flows of high-quality human resources using
assessment data which collected snowball methods. Finally, the paper proposes the policy framework
supporting mobility management and priority solutions for promoting the knowledge interactions zones and
developing smart platforms for university governance and human resource management adapting with the
context of the FIR.
Key-Words: Academic mobility, mobility flow, high-quality human resources, university, mobility
management, the Fourth Industrial Revolution.
Received: June 11, 2021. Revised: January 21, 2022. Accepted: March 14, 2022. Published: March 24, 2022.
WSEAS TRANSACTIONS on BUSINESS and ECONOMICS
DOI: 10.37394/23207.2022.19.84
Nguyen Thi Quynh Anh, Nguyen Hieu,
Do Hoang Nam, Nguyen Thi Ngoc Anh,
Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
Do Huyen Trang, Nguyen Thi Tuyet Mai,
Do Thi Lam Thanh, Luu Hoang Long
E-ISSN: 2224-2899
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1 Introduction
At universities, academic mobility is a fairly
common phenomenon associated with the need to
improve the professional capacity of research
personnel. Scientists’ mobility has increased
significantly and related on three main dimensions:
internationalization, increasing inter-sector
collaboration, and diversifying career and work
roles [1]. Then, FIR continues to bring the fourth
dimension is virtual spaces and smart digital tools
make mobility flows at universities more
advantageous with unlimited connection and
interactions. Indeed, blockchain, the pillar of FIR,
which is known as a tool for controlling the supply
chain of data, services, now plays an important role
in human resource management [2]. With the
progressive waves of FIR, universities emphasize
one of the add-functions as a huge incubator of
potential talent resources and a place to intersect
many social mobility flows of high-quality human
resources. However, under the impact of FIR,
universities must take the lead in embarking towards
solutions of brain drain and creating interference
zones for knowledge transfer and social mobility of
talent and high-quality human resources. This will
only happen when universities have a policy
framework for mobility management and promote
autonomy in building an ecosystem for high-quality
human resource development.
In Vietnam, academic mobility has been nurtured in
tradition for years but this principle has become
more important in the era of modernization, and
globalization. [3]. In 2020, Vietnam ranks 96 out of
132 countries on the 2020 Global Talent
Competitiveness Index (GTCI), decreasing by four
positions and nine positions compared to that in
2019 and 2018 respectively [4]. One of the highlight
mobility policies is to attract talent or high-quality
human resources. Most recently, The Resolution of
the XIII National Congress of the Party in 2021
emphasized the key campaign to implement the
country's development orientation for the period of
2021 - 2030 as "Developing human resources,
especially high-quality human resources”. Vietnam
also has many efforts to engage with virtual
mobility at a rapid pace. E-work, e-organizations,
and e-services including e-learning have become
much more common activities in the context of
integration and globalization. In particular,
Resolution No. 52-NQ/TW dated September 27,
2019, of the Politburo on proactively participating in
the Fourth Industrial Revolution, emphasized key
goals namely encouraging new models of education
and training based on digital platforms; improving
mechanisms and policies to encourage, attract and
use talents and high-quality human resources;
forming an open learning network of Vietnamese
people, adapting with new opportunities and
challenges of this new revolution [5]. However, the
policies to attract high-quality human resources still
reveals several limits: unclear definitions of talents
and high-quality human resources; qualifications,
seniority, and age still regarded as main indicators
for recruitment and attraction policy; lack of priority
supports for foreigners, overseas Vietnamese, or
international students (in terms of the international
environment, passports, etc.); and lack of policies to
prepare necessary conditions for digital
transformation which support social mobility
management. As a result, Vietnam cannot be a
“promised land” for high-quality human resources if
transformative philosophy is not implemented in
managing knowledge/brain exchange made by
mobility flows, instead of focusing on onsite labor
of organizations.
One of the most critical policies for Vietnam to
transform its higher education system would be to
establish a good talent management system and
create a more adaptive working environment to
nurture talent and high-quality human resources [6].
In recent years, Vietnamese universities have
implemented various transformative policies to
attract talents or high-quality human resources that
can meet regional and international demands. FIR
opens a broader space for social mobility of
academic staff in universities while they must face
more and more serious “brain drain”. The
philosophy of talent and high-quality human
resources attraction mostly focuses on solving the
lost mobility flows (brain drain) instead of going
hand-in-hand with managing the value of high-
quality human resource mobility and connecting
networks to make a knowledge platform The goal of
this study, is, thus, to identify mobility management
determinants in higher education in the context of
FIR and propose policy implications. Posed research
questions will henceforth be as follows: What are
the key determinants of mobility management in
Vietnam higher education and how to manage
mobility flows of high-quality human resources in
the university, to adapt to FIR’s impacts?
Concerning the inquiries, the assumed hypothesis is
that mobility management in Vietnam higher
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DOI: 10.37394/23207.2022.19.84
Nguyen Thi Quynh Anh, Nguyen Hieu,
Do Hoang Nam, Nguyen Thi Ngoc Anh,
Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
Do Huyen Trang, Nguyen Thi Tuyet Mai,
Do Thi Lam Thanh, Luu Hoang Long
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education need to be identified on whole 03 periods:
recruitment/attraction, contribution, and return, to
ensure knowledge exchange between onsite and
outside high-quality human resources. The
viewpoints on “keep/maintain the high-quality
human resource” and “promote physical mobility
flow” in some current policies are behind the time in
the context of FIR. Instead, mobility management
plays an important role in creating knowledge
intersection zones between the original university
and coming organizations, using virtual space and
digital tools. By exploring some typical mobility
flows in Vietnam National University Hanoi (VNU
Hanoi), this paper will propose policy implications
on mobility management for Vietnamese
universities, to adapt to opportunities and challenges
originating by FIR. Altering universities’ directions
to create a virtuous cycle of brain circulation of
high-quality human resources can shorten the gap
between Vietnam higher education with regional
countries in a manpower competition to serve the
digital transformation to university 4.0.
2 Theoretical Background and the
Conceptual Model
2.1 Mobility and Academic Development
Sami Mahroum (2000) has pointed out that
scientific mobility has, as a part of its function,
enhanced scientific expansion and the formation of
gravity centers in science [7]. Through the mobility
of scientists, scientific traditions that are embodied
in certain schools or departments expand to embrace
other spatial sites of science and include them in
their social spaces. Mobility makes complex
impacts to develop academic activities, contribute to
the creation and diffusion of knowledge, expand a
collaboration network, and, thereby, affecting the
development of local and national innovation
systems [8-12]. As a result, mobility is leading to an
increasing level of labor-market internationalization
and integration, and talent competition is now
influencing innovation policy initiatives across the
globe [13]. The global mobility of scientists is
regarded as a “key driver of knowledge circulation
worldwide [14]. Nowadays, the pessimistic
viewpoint on mobility has caused fears of “brain
drain” which was driven by economists in assessing
the economic consequences of international human
capital flows from the 1960s. However, this
situation has changed when recent researches point
out the benefits of mobility flows for both sending
and receiving countries. Universities have made
efforts to approach the mobility of high-quality
human resources such as encourage inflows, expand
collaboration networks, and support other necessary
conditions. It means mobility is an activity that has
not been recognized as a tool to improve higher
education but also is the potential to strengthen
university capacity [15]. However, there is still a
lack of statistics about the mobility of researchers
and often the information available is dispersed and
incomplete [16] in universities in particular, at a
national level in general. There are many viewpoints
on mobility types related to higher education such as
educational mobility, job-to-job mobility,
occupational mobility, sectoral mobility, geographic
mobility, social mobility, disciplinary mobility [1].
According to Oxfarm (2018), Vietnamese people
view social mobility as a multi-dimensional concept
[17]. The number of studies on social mobility and
the role of education in Vietnam in the past is very
limited. Regarding the mobility of higher education
in Vietnam, mobility involves not only physical
mobility, but also regional mobility, virtual
mobility, and cross-border intellectual mobility
including the mobility of ideas [3]. To adapt to an
ever-changing world, Vietnam's higher education
needs to identify knowledge exchange and its types
of human resource mobility flow and making a
policy framework to support for transformation and
adaption process. Student mobility is a highlighted
issue of Vietnam universities to diversify and
internationalize their campuses in the context of
integration [18].
2.2 Talent, Mobility in the Context of FIR
In the context of FIR, talent, more than capital, will
represent the critical factor of production [19].
Unpredictable changes of the human market in the
context of Industry 4.0 is named VUCA (formed by
the first 4 letters of the terms Volatility, Uncertainty,
Complexity, Ambiguity), where born new career
trends and structures are also accompanied by
technology unemployment, talent shortages, and
unpreparedness of workers leading to technological
unemployment [20-22]. They lead a “war of talent”
which promote the process of seeking, nurturing and
managing talent and high quality/high skilled human
resource [23-25]. FIR brings chances for knowledge
workers to scatter around the world in global
competence clusters and mobility, the
transformation of education, and vice versa, the
education system should ideally be ready to lead
FIR [26-27]. As a result, the 4.0 university models
is emerged as a place to create a future learning
environment for talents, cultivating innovative talent
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Nguyen Thi Quynh Anh, Nguyen Hieu,
Do Hoang Nam, Nguyen Thi Ngoc Anh,
Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
Do Huyen Trang, Nguyen Thi Tuyet Mai,
Do Thi Lam Thanh, Luu Hoang Long
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thereby leading the development of high-tech
industry and realizing the capitalization of resources
of knowledge and technology [28]. To discuss
mobility in Vietnam’s universities, brain drain is a
key approach and matches with the philosophy
“keep/maintain high-quality human resource”
mentioned in current policies. Chi (2014) pointed
out that while politicians claim that Vietnam’s
development is compromised by brain drain, little is
known about the mobilities of skilled Vietnamese
migrants as well as the extent to which the outflows
of work migrants bring back forces for development
[29].
In conclusion, managing the mobility of high-
quality human resources in universities plays an
important role, especially in the context of FIR.
However, there is an apparent gap in the research on
the FIR and its influence on higher education in
general and the ability of higher education systems
to adjust mobility of high-quality human resource
management adapt to the FIR in particular.
2.3 The Conceptual Model of Determinants
of Mobility Management in Higher
Education
Managing the social mobility flow of high-quality
human resources comes from finding common
denominators between the needs and interests of
individuals and universities. In the context of the
FIR, high-quality human resources have many
supporting technology solutions to move without
moving, which means that "the role of participating
and contributing to organizational growth” may not
be the same as the commitment of human resources
after the recruitment process. This analytical model
emphasizes the need for systems management
thinking with social mobility flows of high-quality
human resources in universities. The FIR is a
context that creates multi-dimensional impacts that
help social mobility flows have many conditions for
development but also creates consequences for
internal brain drain.
Fig. 1: The conceptual model of determinants of mobility management in higher education in the context of
FIR
* High-quality human resources in higher education
Highly qualified people are the most mobile
population group worldwide. The Frascati-Manual
offers an internationally recognized definition for
researchers, which can be operationalized with the
International Standard Classification of Occupations
(ISCO). Within the feasibility study, only
international mobility was investigated.
1
[30].
Although there is no agreed definition of highly
skilled migration, at an international level, to
develop a proxy definition of what constitutes a
highly skilled person, and individual professions
1
Futhermore it is recommended not to take mobility of under six
months into account and to focus the research on short-term (six months
to one year), mid-term (one to three years) and long-term mobility
(more than three years).
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Nguyen Thi Quynh Anh, Nguyen Hieu,
Do Hoang Nam, Nguyen Thi Ngoc Anh,
Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
Do Huyen Trang, Nguyen Thi Tuyet Mai,
Do Thi Lam Thanh, Luu Hoang Long
E-ISSN: 2224-2899
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such as doctors, nurses, information technology
professionals, scientists, and academics [16]. In this
paper, highly qualified human resources at
universities can be considered those who have
capacities to mobility and contribute to the
knowledge exchange between their original
universities and coming place/organizations.
Importantly, high quality is assessed from the
perspective of contributing to the source
organization (also known as the previous
universities), and after mobility. This means
qualifications, degrees, and age are not the scales
that determine the mobility of high-quality human
resources.
* Mobility flows in universities
Looking at the above model, it can be seen that
mobility flows can occur at various stages of the
contribution of high-quality human resources at the
university. The following table details indicators
and motivation determinants of social mobility flow
at three stages: attraction/recruitment; contribution;
return.
Table 1. The contribution process and related mobility flows of high-quality human resources at the university
Period
Identification
Motivation determinants of mobility flow
ATTRACTION/
RECRUITMEN
T
Indicators: diploma,
experiences, research
works, publications,
study aspiration, etc...
Incoming
mobility
flows
Individual: Capacity development; Support
condition and working environment at
university
Universities:
+ Networks/talent pools/ mobility hubs that
gather both recruited labor and failed
candidates.
CONTRIBUTION
Indicators: quality
and impacts of work
tasks and outputs,
contribute to
university
development
Other competencies
(technology transfer,
technology
development, science
and technology
services, etc.)
Internal
mobility
flows
Sending
mobility
flows
Individuals (Onsite staff): Capacity
development; Support condition and working
environment of sending/coming mobility
places.
Individuals (Remote/online collaborators):
Network projects; knowledge transformation
conditions; academic aspirations.
Universities:
+ Knowledge exchanges activities
+ Development of ecosystem of science,
technology, and innovation at universities
+ Linkages between the university and another
member of the national/sectoral/local
innovation system
RETURN
Indicators:
cooperations between
the original university
and coming/sending
organization, or
reinvesting
brainpower for
original
university/nation
Returning
mobility
flows
Individuals (Sending mobility staff or
remote/online collaborators): Cooperation
culture of the original university; network,
etc….
Universities:
+ International/regional networks and
cooperations
+ Consultions from returnees
* Benefits for individual and university from
mobility flows
Salary, career advancement and research
opportunities, environment and conditions,
opportunities to work with important colleagues and
in reputable organizations, increased autonomy,
freedom to debate and conduct research are
considered important determinants of academic
mobility [31], besides external factors as safe and
family supports. There are many viewpoints about
the motivations of academic mobility and benefits
of original and sending countries/organization, in
the conceptual framework show some key benefits
between individual and university can be raised in
FIR context (Table 2).
Mobilised human resources can get more knowled
and experiences, incomes, networks, passions and
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Nguyen Thi Quynh Anh, Nguyen Hieu,
Do Hoang Nam, Nguyen Thi Ngoc Anh,
Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
Do Huyen Trang, Nguyen Thi Tuyet Mai,
Do Thi Lam Thanh, Luu Hoang Long
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other benefits. While the original-university also
develop knowledge exchange and transfer, increase
social capitals and fundings, increse the adaption
models and the environment with FIR context.
Table 2. Benefits of mobility flow for individual and university
INDIVIDUAL
UNIVERSITY
Benefits
Explanation
Benefits
Explanation
1
Knowledge
and
experiences
To improve their skills,
capacity, adaption,
experimental activities
To increase work
efficiency through
experimenting/using new
technologies and modern
tools of FIR
Knowledge
exchange and
transfer
To develop academic mobility
community cross-border
To develop mobility hubs in an
ecosystem of science, technology,
and innovation in university
To ensure brain gain from
mobility flows
2
Incomes
To get a higher salary and
another related finance
supports
Social capitals
and funding for
transformation
and development
To approach potential
international partners who
provide social capital and
funding for academic activities
3
NETWORKS
To be built their teams for
personal projects and
academic activities
NETWORKS
To develop networks and
cooperation base on scientists
reputations and individual
networks
4
Passions
To be respected and
supported by new mobility
communities all around the
world
To be inspired by
mentors/experts about
autonomic and
interdisciplinary spirits in
academic activities
Adaption models
and the
environment with
FIR context
To push 4.0 infrastructure and
technologies through cooperation
and funded project
To develop R&D at universities
and commercial process of
research products
To build international integration
criteria and thinking in
organizational culture
5
Other benefits
To be safe
To be practice international
integration style
Reputation and
Ranking
To improve the development
indicators of ranking top list of
higher education
The personal network of high-quality human
resources can be the starting point of organizational
cooperation, thereby creating a wider and deeper
network. Besides, catalyzing return flows of
mobilized-high quality human resources can make
more opportunities to build an international
innovation network for a better, common future
[32]. Especially, the flows of movement inside or
outside the original organization create an
interference zone for knowledge transfer (including
technology transfer) which attract both of internal,
outside and return-mobility flows of high-quality
human resource join university.
3 Research Methodology
3.1 Research Context
This study was conducted in the context that
research institutions and public universities in
Vietnam are facing brain drain and challenges posed
by the Fourth Industrial Revolution. According to
the statistical research of the Ministry of Education
and Training (MOET), there are more than 235
universities including 170 public institutions and 65
non-public institutions in Vietnam [33]. We choose
Vietnam National University, Hanoi (VNU Hanoi)
is the case study for this research.VNU Hanoi is one
of the leading higher education institutions with a
high percentage of high-quality human resources.
According to VNU annual report 2020, VNU also
has 4326 staff, including 2345 academic staff, 62
people’s teachers, 137 meritorious teachers, 60
professors, 362 associate professors, and 1352
doctors and philosophy and Doctors of Science [34].
Besides, VNU has priority policies to attract high-
quality human resources, policies of sending/support
academics to study abroad. This inevitably creates
mobile flows of high-quality human resources at
VNU, as well as contributes to promoting the
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DOI: 10.37394/23207.2022.19.84
Nguyen Thi Quynh Anh, Nguyen Hieu,
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Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
Do Huyen Trang, Nguyen Thi Tuyet Mai,
Do Thi Lam Thanh, Luu Hoang Long
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process of knowledge transfer and knowledge
sharing. VNU is listed in many prestigious
university rankings in the region and the world. In
the July 2021 ranking of Webometrics, VNU
continues to maintain its No. 1 position in Vietnam
and the group of 1000 best higher education
institutions (position 959, up 41 places compared to
the ranking in January 2021, 220th in Asia, and 17th
in Southeast Asia).
3.2. Research Methods and Sampling
By conducting quantitative research studies, this
study focuses on describing current situations and
establishing the relationships between variables. The
research team extracted and processed sociological
survey data from VNU Hanoi’s member univeristies
and organizations, collecting 356 responses from
researchers, lecturers, and manager. In addition,
some data of VNU Hanoi were compared to those of
major Vietnamese training and research institutions
such as Vietnam National University Ho Chi Minh
City (VNU HCM), Vietnam Academy of Social
Sciences (VASS), and Vietnam Academy of
Science and Technology (VAST).
Table 3. The number of science and technology staff
participating in the survey of VNU Hanoi
Majors
Valid
Frequency
Percent
Natural Sciences
99
27.8
Technological Science
50
14.0
Social Sciences
109
30.6
Human Sciences
80
22.5
Medical Science and
Pharmacy
16
4.5
Others
1
.3
Missing
1
.3
Total
356
100.0
The sampling technique used here is Snowball.
After the survey, the data was encoded, processed,
and analyzed to identify the research problem. To
investigate the correlation and the influence between
variables, Statistical Package for Social and Science
(SPSS), version 22.0 was employed to analyze the
results of the questionnaire.
4 Findings
4.1 Mobility Flows to Join VNU Hanoi
(Attraction Period)
VNU Hanoi's policies to attract high-quality
scientific and technological human resources have
created mobility flows with migration of foreign
scientists and students for jobs and study
opportunities.
* Mobility with migration of foreign lecturers:
The majority of foreign lecturers at VNU-HN work
in units having foreign components. The number of
professors from Japan makes up the highest
propotion (45.3%), followed by France (18.6%) and
the United States (12%). Some other nationalities
are German, Australian, and Taiwan.
Table 4. The number of fulltime foreign lecturers in some VNU Hanoi’s member organizations
Organizations
Number
VNU University of Science
11
VNU University of Languages and International Studies
19
VNU University of Education
5
VNU University of Social Sciences and Humanities
10
VNU University of Engineering and Technology
13
VNU University of Medicine and Pharmacy
6
VNU Vietnam Japan University
24
VNU University of Economics and Business
6
International Francophone Institute
8
VNU International School
15
VNU School of Interdisciplinary Studies
10
Total
127
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Do Huyen Trang, Nguyen Thi Tuyet Mai,
Do Thi Lam Thanh, Luu Hoang Long
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Fig. 2: The nationalities of fulltime foreign experts and lecturers in VNU Hanoi’s member institutions (%)
VNU Hanoi also had the longest residency of
foreign scientists among VNU HCM, VAST, and
VASS. The working time of scientists coming from
ASEAN countries, East Asia countries, EU
countries, the U.K. tended to last for 2 to 6 months,
while scientists from China, The U.S.A, and
Australia tended to work for more than 6 months.
* Mobility with migration of foreign students:
VNU Hanoi issued policies on promulgating
regulations on attracting and managing international
students at VNU Hanoi and building software for
online international student admission on the VNU
Hanoi website. VNU also strengthened international
joint training programs and established member
units to implement international joint training
programs. From 2015 to 2019, the number of
foreign students coming to VNU Hanoi increased by
1.23 times (2015: 1,222 international students,
2019: 1,506 international students. International
students and trainees mostly study in a variety of
foreign joint training programs, such as VNU
International School, International Francophone
Institute, etc…or study Vietnamese language at the
Faculty of Vietnamese Studies and Vietnamese
Language.
* Mobility with migration of Vietnamese scientists
abroad:
In 2007, VNU began adopting international standard
training programs and strategies to encourage
cooperation with Vietnamese scientists abroad.
Overseas Vietnamese collaborate in a variety of
ways, including returning Vietnam for teaching;
working overseas through research collaboration
programs; and serving as a hub for bringing together
a group of scientists from prestigious universities
and introducing VNU's training institutions
However, they mostly teach a few courses or attend
a few international conferences in a short period of
time.
In addition, VNU has implemented related policies
to support the process of attracting high-quality
human resources such as forming strong research
groups and establishing key laboratories;
institutional links in human development;
establishing science and technology enterprises;
strengthening financial support/bonuses for
international publication; promoting technology
transfer and setting up centers for incubating and
supporting startups; promulgating the policy of
VNU scholarships for PhD students and post-
doctoral trainees with excellent research ability.
These policies support the highly qualified human
resources contribute to promoting the development
of training programs, research and cooperation
activities of VNU Hanoi. From 2019, the mobility
with the migration of high-quality human resources
in universities is also restricted because of the
impact of the Covid-19 Pandemic. Under this
circumstance, VNU has implemented the
application of online working forms. The policy of
promoting digital platforms and adopting the
achievements of the Fourth Industrial Revolution
has actively supported this process. Mobility flows
with migration are also replaced by mobility without
migration.
5,3
18,6
1,3
45,3
6,0
12,0
5,3 1,3
1,3
1,3
1,3
Taiwan France Singapore Japan Germany The US Australia Holland Korea England Philippines
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Do Hoang Nam, Nguyen Thi Ngoc Anh,
Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
Do Huyen Trang, Nguyen Thi Tuyet Mai,
Do Thi Lam Thanh, Luu Hoang Long
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4.2. Mobility Flows in Contributions Period
VNU Hanoi has implemented policies on training,
knowledge transfer, and incentives (such as wages
rises for changes in academic titles, bonus policy for
international publication, policy grant scholarships
to young research workers, etc.) to improve
lecturers and researchers' research capacity, as well
as to promote the efforts of high-quality human
resources in the development of the university's
functional activities. Vertical mobility flows greatly
contribute to the university's research and teaching
activities by increasing the input of high-quality
human resources. The survey results showed that in
the period of 2013-2018, the percentage of staff who
gained doctorate degrees accounted for the highest
rate with 73.2%, while people who acquired
Associate Professor title and Professor title only
took up a very small proportion (1.8%). The
deployment and establishment of new training
courses at VNU Hanoi are also aided by this human
resource; the quantity of high-quality papers and
research has also increased. Furthermore, the
phenomena of horizontal mobility (changes in job
positions among VNU Hanoi’s member institutions
or changes in majors) also helps the university's
knowledge transfer process.
However, the phenomenon of interbrain drain
(multiple job holding) is quite common VNU Hanoi,
lowering the efficiency of high-quality human
resources in contributing to their work. In 2018, the
proportion of VNU Hanoi's staff with part-time jobs
was up to 71.7%
2
while the rate of staff with part-
time jobs in other units (VNU HCM, VASS, VAST)
was less than 50% of the total number of surveyed
officers who stated that they have to do extra jobs
other than the main full-time job. Up to 83.4% of
respondents have received an invitation and made
the collaboration with agencies outside the unit [35].
The fundamental cause of this situation is that the
basic salary of high-quality human resources has not
yet kept pace with their needs, and there is no
specialized salary structure for this unique
workforce.
4.3. Social Mobility Flow of Mobilized High-
Quality Human Resources (Return Period)
Young academics and researchers at VNU Hanoi
have the option to study in an international
environment for an average of two years (1-3 years).
From 2015 to 2019, the mobility flow with the
2
Among the 356 VNU staff members participating in the survey, there
are 255 people engaged in part-time jobs other than their current work
(equivalent to 71.7%).
migration of high-quality human resources in VNU
increased by 1.23 times (2015: 611 employees,
2019: 753 employees). However, a significant
portion of the workforce that has migrated does not
return to work or participates in cooperative
activities with the university. The percentage of staff
who do not return is also remarkable as in 2016, for
every 10 people leaving, 3 people did not return.
According to the survey results, some of the main
factors influencing the social mobility of high-
quality S&T human resources are: salary (57.02%);
organizational managers' perspectives on social
mobility (68.26%); organizational remuneration
(66.01%); administrative procedures for scientific
research (67.70%); and policies on Social Security
and the subsidy system (65.45%).
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Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
Do Huyen Trang, Nguyen Thi Tuyet Mai,
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Table 5. The causes of social mobility of high-quality scientific and technological human resources
at VNU-HN
N = 356
Number
%
Obstacle from the human resources themselves
Family/living conditions
154
43.26
Personal capacity
127
35.67
Possibility of career advancement
136
38.20
Working environment/social network
143
40.17
Wage
203
57.02
Obstacle from manager perspective
Viewpoints on social mobility of the organization's
managers
243
68.26
Viewpoints on human resource development of the
organization's managers
230
64.61
Viewpoints on cooperation in research
227
63.76
Obstacle from resources of organizations
Infrastructure
194
54.49
Organization's reputation
188
52.81
Organizational resources
182
51.12
Organizational compensation
235
66.01
Working conditions
191
53.65
Obstacle from administrative institutionalization of S&T management activities
Consistency and concentration in direction
233
65.45
Democracy in scientific research
236
66.29
Administrative procedures for scientific research
241
67.70
Obstacle from the legal framework of the state and administrative agencies
Lack of policies on social mobility and brain circulation
217
60.96
Lack of policy on Social Security and subsidy system
233
65.45
Lack of policies on human resource development
213
59.83
As can be seen, the phenomenon of social mobility
can have a direct impact on the change in the
university's human resource structure. According to
the case study of VNU, current policies to control
the process of attracting contributions of local and
mobile human resources of universities are not
really effective, as evidenced by the phenomenon of
on-the-spot brain drain and the mobile workforce
did not return.
5 Discussion
* Viewpoint of mobility management of the high-
quality human resource in university
It can be seen that it is inevitable to promote
mobility flows in the development of high-quality
human resources instead of the philosophy of
"retaining human resources" and focusing on "brain
drain areas". Base on social mobility theory, policy
to manage mobility of high-quality human resources
in universities adapting with the context of the
Fourth Industrial Revolution means that a set of
measures to create inward mobility flows of human
resources and attract outgoing mobility flows of
human resources to return and participate in
university activities through immigration or virtual
space to ensure brain exchange. To be able to
change the administrative institutions that are
creating barriers to mobile flows, a specific flow-
priority policy framework is needed, as follows:
* Ensuring brain circulation through policies:
- Enable policy: This is a policy to promote the
great advantage of potential human resources in the
university. Learners participate in working at units,
research groups, research centers, and spin-offs
under the university (full-time or part-time jobs
relate to their research and study). The activation of
this potential high-quality human resource depends
on several supporting factors in creating a learning
environment associated with practice and promoting
the spirit of entrepreneurship and entrepreneurship;
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training content prioritizes 4.0 skills and follows the
school's development orientation; scholarship and
sponsorship programs; regulations on income from
working and collaborating at university. To avoid
wasting high-quality human resources, any potential
human resources or on-site or expected manpower
also need “roll out the red carpet” policies. For
instance, Sekiyama (2020) analyzed the impacts of
the FIR on student mobility and their contributions
to higher education. Instead of only focusing on
training people with knowledge and skills, a
country's higher education system must have
priority strategies for cultivating innovative talent,
especially R&D human resources [36].
- Hiring/recruitment policy: Recruitment through
the use of high-quality human resource portals and
the application of blockchain in information filtering
and integration of recruitment information with
building candidate profiles. Candidates who are not
selected are still included in the recruitment
database system to serve as the basis for the school
to develop other attractive directions. Different from
the previous process of building portfolios only for
selected candidates and discarding all applications
of unselected candidates. This wastes information
resources. The recruitment of human resources
mainly focuses on managing the capacity profiles of
quality human resources on the spot, but there is no
"recruitment orientation" on the human resource
database. One of the cornerstones of recruitment is
the use of criteria on competence and social
mobility expectations, rather than just qualifications.
The current recruitment at university is mainly
carried out by the unit in charge of personnel
organization. Human resource departments or top
leaders have the absolute right in selecting or giving
priority chances for staff selection. With the
autonomy trend of universities, it is necessary to
empower strong research groups or excellent
research centers in attracting high-quality or
potential human resources. When the autonomy is
well implemented by the school's member units, the
autonomy environment will automatically form on
the overall scale. Empowering the selection of
potential or high-quality candidates to excellent
institutions, research groups, and disciplines will
help develop talent pools or talent incubators in the
university.
- Positioning and forecasting policy: The
"positioning" of professional orientation and social
mobility for individuals plays a decisive role in
expanding the multi-functions of a university in the
context of The Fourth Industrial Revolution.
Positioning and forecasting high-quality human
resources is a missing step in the Vietnam
university's human resource development strategy.
To be able to position and forecast, universities need
to first build key pillars in talent development in
association with the school's development goals.
These pillars will "locate" the individual’s
expectations on mobility, on another hand, help the
school forecast which human resources need to be
developed and which mobility flows need to be
promoted, thereby ensuring brain exchange.
- Training policy: A strong point of the university is
the function of training and training links, develop
training activities in research cooperation, or
technology transfer. In the context of the FIR, a
criterion that needs to be set more strictly in
Vietnam's universities today is a system with
sufficient capacity to internationalize. The working
environment in foreign languages (English) has not
been standardized in Vietnamese universities. This
is one of the barriers that prevent foreign experts
and students work and contribute to Vietnamese
universities. Social mobility flows to and from
abroad should be based on the internationalization
environment at universities. Besides, developing
transversal skills are contents that universities need
to pay attention to to put into official or
supplementary training activities for high-quality
human resources.
* Improving the networks development:
As shown in Table 2, social mobility can benefit
both the labor force and the university.
Encouragement of mobile human resources to
develop cooperation activities and network
development with the source school, on the other
hand, is ineffective. Universities need to focus to
provide conditions and necessary sources for
potential high-quality human resources who can
create networks. Accordingly, there should be
priority policies for high-quality human resources to
develop cooperation networks or promote
Vietnamese overseas scholars’ contribution in
connecting cooperation between universities with
other institutions. Besides, a university can expand
local networks by promoting MA and PhD. students
who are local staff or leaders implemented
researches or projects relating to their practice
works at local, to bring research results to practice.
* Identifying the interference zones for knowledge
transfer
The knowledge transfer zones between coming-
place or original-place are made by social mobility
flows of high-quality human resources. According
to Samil (2009), one of three key factors to develop
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Vu Huyen Trang, Nguyen Thu Trang,
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a world-class university is a concentration of talent
[37]. The world-class universities' success in
mobilizing a broadly diverse national and
international academic staff is likely to maximize
these institutions’ knowledge-networking capacity.
The interference zones can nurture intellectual
development between high quality and potential
human resources. Therefore, universities need to
build a knowledge-sharing mechanism in
departments, research working groups, centers of
excellence, to expand in whole member units. This
means that the departments will create strategies to
attract human resources to work, actively send
human resources to study and develop new research
fields, and attract mobile human flows. go back to
work. It is different from "human resource
planning" and assigns "KPI targets on publications"
to the departments. High-quality human resources
do not necessarily join an intersection, but can move
socially, participate in different jobs in different
regions.
* Developing smart platforms for university
governance and human resource management
adapting with the context of the Fourth Industrial
Revolution
The phenomenon of holding multiple jobs, multiple
roles, participating in research and teaching with
external scientific units will help scientists of
universities, research institutes, and human
resources to have deeper expertise, provide more
practical lectures and research expertise, acquire
more research and teaching experience and thereby
contribute to improving their quality of expertise.
When social mobility happens, collaborating with
agencies outside the university, many individuals
only expect and want to get more income from such
mobility, but some go beyond their expectations.
For example, they can expand their cooperation
relations, exchange expertise, have new projects,
research topics, ... Together with the positive
impacts, the phenomenon that high-quality human
resources hold multiple jobs, multiple roles also
have negative effects. First, qualified people and a
situation of "internal brain drain are deficient”.
There are many cases where the staff only have
positions and titles at the university but having all
their time and effort for other jobs, for other external
organizations. In addition, human resources
themselves are also required to know how to arrange
jobs and harmonize social relationships to avoid the
phenomenon of "role conflict". When the "role
conflict" happens, it is very easy for the quality of
the main full-time job to be affected, even the
psychology in the workplace, in the long run, it
would lead to the type of social mobility with
migration. According to the analysis, the
phenomenon of social mobility without migration is
increasing at VNU, with complicated developments
and detrimental consequences for the organization
in the future. This requires timely countermeasures
to limit the risks from this phenomenon and the
need for efficient use of existing qualified people.
This is also the situation of many public universities
in Vietnam today, as private universities
(Vinuniversity
3
, FPT University
4
) are focusing on
investment in governance, management methods,
and an internationalized working environment to
attract domestic and international high-quality
human resources to work and study there. This
poses an urgent problem to shift the philosophy in
the policy of acquisition and the development of a
smart working environment that is adaptive to the
Fourth Industrial Revolution context.
Therefore, in the FIR background, people can be
globally connected without having to physically
travel. Online communication could displace
traditional in-person communication. This is an
opportunity for the university to take advantage of
blockchain and virtual space in developing a larger
network for high-quality human resources by
mobility portal. In the world, the blockchain-based
decentralized professional social network has been
adopted. This can take place when individuals have
been identified and their expertise verified, they
may decide to share these data on social media. The
organization will create a database in acquiring and
supplying human resources, implementing science
and technology tasks according to orders, limiting
the method of managing R&D human resources
based on payroll contracts. Mehedi et al (2018)
came up with solutions which are the Blockchain-
based Recruitment Management System (BcRMS)
as well as the Blockchain-based Human Resource
Management System (BcHRMS) at the university.
The most modern smart-university model today is
the university model applying Cyber-Physical
System (CPS) and IoT, to make an environment for
mobility streams [38].
3
VinUniversity is the first private, not-for-profit Vietnamese university
established based on international standards. The university integrates
the models of excellent international universities with the unique
cultural and economic characteristics of Vietnam, in order to make a
breakthrough in Vietnamese higher education and to become a world-
class university. VinUniversity was founded by Vingroup Joint Stock
Company in 2018.
4
FPT University is a private Vietnam university, founded in 2006. FPT
University is a member of FPT Group - the largest information
technology service company in Vietnam with its core business focusing
on the provision of ICT-related services.
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Nguyen Thi Quynh Anh, Nguyen Hieu,
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Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
Do Huyen Trang, Nguyen Thi Tuyet Mai,
Do Thi Lam Thanh, Luu Hoang Long
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6 Conclusion
In the context of the FIR, academic mobility
developed base on interactions among dimensions
as internationalization, inter-sector collaboration,
diversifying career and work roles, and application
of virtual spaces and smart digital tools. It makes
mobility flows of high-quality human resources at
universities can be changed with different features,
one of them is mobility without migration. Although
Vietnam implemented many policies which focus to
attract high-quality human resources, the brain drain
is popular in universities. It is caused by the lack of
solutions to manage mobility flows of high-quality
human resources.
To promote the brain exchange at university, the
contribution of high-quality human resources must
be identified during 3 periods: attraction - to make
incoming mobility flows, contribution - to develop
mobility flows, return - to attract mobilized human
resources.
The priority solutions for mobility management in
Vietnamese universities can be started by promoting
five key policies as Enable policy,
hiring/recruitment policy, positioning, and
forecasting policy, training policy, and network
development policy. Besides, to promote the
effectiveness of mobility management, universities
need to build a knowledge-sharing mechanism to
build the interference zones for knowledge transfer
and developing smart platforms for university
governance and human resource management
adapting with the context of the Fourth Industrial
Revolution.
The paper intended as a conceptual study aiming to
raise awareness of the vital importance of the
adaptiveness philosophy of universities on mobility
management is related to FIR. This means that it has
some limitations such as lack of detailed indicators
for high-quality human resources; the number of
samples is very small in a case study; the research
methodology should be further developed. Besides,
the mobility data of universities does not exist and is
archived, to make difficulties on inputs for research.
In addition, the Covid-19 pandemic has influenced
strongly the mobility flows at universities, due to
limited sources and time, which we cannot analyze
deeply in this paper
Acknowledgment:
The article uses the research results of the 2020
function-based annual research project on
Scientific basis research to propose policy
solutions for developing high-quality science and
technology human resources in the context of the
Fourth Industrial Revolution" of the Institute of
Policy and Management (VNU-University of Social
Sciences and Humanities) and the national level
project of Social mobility management policy for
high-quality S&T human resources of Vietnam in
the context of international integration" (Code:
KX01.01/16-20) from 2016 to 2018, under the Key
National Science and Technology Program for the
2016-2020 period: "Research on Important Issues on
Social Sciences and Humanities for Socio-
Economic Development" - Code: KX. 01/16-20.
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Do Hoang Nam, Nguyen Thi Ngoc Anh,
Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
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Do Thi Lam Thanh, Luu Hoang Long
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Nguyen Thi Quynh Anh, Nguyen Hieu,
Do Hoang Nam, Nguyen Thi Ngoc Anh,
Vu Huyen Trang, Nguyen Thu Trang,
Pham Minh Thuy, Tran Tien Anh,
Do Huyen Trang, Nguyen Thi Tuyet Mai,
Do Thi Lam Thanh, Luu Hoang Long
E-ISSN: 2224-2899
976
Volume 19, 2022